- This topic has 45 replies, 3 voices, and was last updated 12 hours, 20 minutes ago by
Tahasin.
Dear,
When I add a paid ebook to download, and the payment option is PayPal, its not gving me credit card checkout by PayPal (when checked via mobile browser).
Hello marwanist12,
Hope you are well. Can you please let me know the credit card option you are getting from Desktop browser and the option you are not getting from the Mobile device, also please let me know which browser you are trying from mobile. Please kindly check.
Thank you
Hi Nayeem
In PayPal checkout, visitors can pay using credit cards and using PayPal itself. Check the screenshot:
But in the mobile Chrome or Safari browser, I can not see the credit card option. Check the screenshot below, it’s from mobile:
Hi marwanist12,
Thank you for the details and screenshots.
This behavior is actually controlled by PayPal, not the plugin. On mobile devices, PayPal sometimes hides the “Pay with Debit/Credit Card” (guest checkout) option and encourages users to log in to their PayPal account instead.
This can depend on:
Your PayPal account settings (guest checkout enabled or not)
User location and PayPal regional policies
PayPal’s mobile UI behavior
We recommend checking:
That “PayPal Account Optional” (guest checkout) is enabled in your PayPal account
Testing from different devices, browsers, or networks
Trying in an incognito/private browser window
If the option is still not visible on mobile, it is likely due to PayPal’s own checkout flow and restrictions rather than an issue with Download Manager.
Please let us know if you need further assistance.
Thank you
Your setup is ok, https://pipstrend.com/download/%d8%aa%d8%b9%d9%84%d9%85-%d8%aa%d8%af%d8%a7%d9%88%d9%84-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%aa-%d8%a7%d9%84%d8%b1%d9%82%d9%85%d9%8a%d8%a9/ it is doing payment process for purchasing this product. Please kindly check.
Thank you
Dear, it’s not working well with me:
After purchase, they ask the user to log in to the website via WPDM login form. How do we cancel it?
How can we manage the download email message?
if you can check all the flow as a website guest.
Regards
Are you using this page for guest order page, https://pipstrend.com/wp-admin/post.php?post=1885&action=edit, if yes, this page doesn’t included the guest order shortcode of WPDM. Please kindly check.
Thank you
i can understand, you have the login, can you edit.
i dont want the user to start registration after buying, just to get the ebook after buying.
I have checked that the page you are using for guest order there is different shortcode, can you please check this documentation and add necessary shortcode for your premium packages or files purchase, https://www.wpdownloadmanager.com/doc/using-premium-package/shortcodes/, please kindly check.
Thank you
Nayeem, you not talking with programmer, so can you explain:
where to add the shortcode exactly? [ wpdmpp_guest_orders]
Please kindly check the documentation, and you can add those shortcodes for those pages for purchasing your packages/files. You can also test via the test payment. Please kindly check from Download > Settings > Premium Package > Frontend Settings and shortcode documentation.
Thank you
Man you look like you don’t want to answer!!
which shortcode to add? This one if i dont want the user to be registered? [ wpdmpp_guest_orders]?
and where to add, where exactly to add?!!!
Please kindly navigate Downloads > Settings > Premium Package > Frontend Settings > The Cart Page, you are selecting, The Order Page, The Guest Order Page you can find those page shortcodes here, https://www.wpdownloadmanager.com/doc/using-premium-package/shortcodes/, please use the shortcodes on those pages. Please kindly check.
Thank you
Please check the screenshot below and you can see how there is no fronted setting under the premium package…
So please do me a favour and add a screenshot of where i can edit and add!!
dear
Your screenshot is different from your text,
so this is my screenshot in the URL below, please check it and sign where to go:
and my friend instead of talking and writing for weeks…you have access …do it yourself!!
Ok, i am going to setup the pages, you have selected and adding shortcodes to them.
Thank you
nothing added…which pages and which shortcodes!!!
Can you able to save this page, https://pipstrend.com/wp-admin/post.php?post=1885&action=edit with shortcode [wpdmpp_guest_orders], please kindly check and let me know.
Thank you and regards
its giving error and not editable
check the screenshot
The shortcode is not placed for guest order which you have selected from settings as I shared the earlier image. Please kindly check.
Thank you
if you can add the shortcode add it by your self…all your explaination are not clear
i told you the page giving error and you said add shortcodes
You have said earlier After purchase, they ask the user to log in to the website via WPDM login form. How do we cancel it?, so checking this issue I have found that you have not put the guest order shortcode which you have selected from settings as the image here,

Are you getting now? Please kindly check.
Thank you
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