Tahasin

Hello, Erich

Thanks for reaching out.

Unfortunately, I am unable to view the screenshot. Kindly use this tool to share the screenshot. If possible share related URL and wp-login credentials in a private reply to check the issue.

Please check and let me know.

Regards

Hello,

Thanks for reaching out.

kindly use this hookadd_filter("wpdm_is_valid_mime_type", '__return_true'); in your theme’s function.php file.

Let me know if this solved the issue or not.

Regards

For now, we are waiting for the next PayPal payment on your site to gather more detailed information about the cause. Once we have that, we’ll let you know the next steps.

Welcome.🤗

There was a conflict between the parameters, but we’ve made some adjustments on your end to avoid the conflict.

Please check now, we have fixed the issue for you.

Glad to hear that it worked.

If you found my assistance helpful, I’d be truly grateful if you could leave a 5-star review [here].

Thank you so much for your understanding.

Please share the wp-login credentials in a private reply to check the issue.

I will provide you with an update within tomorrow.
Thank you for your patience and understanding.

Hello,

I hope you are doing well and thanks for reaching out.

I unable to view the screenshot you have shared, kindly use this tool to share the screenshot.

Regards

We are checking the issue and will give you an update within tomorrow. Thanks for your patience.