Tahasin

Forum Replies Created

Viewing 25 posts - 376 through 400 (of 2,610 total)
in reply to: Allow viewing but prevent downloading #206319

Tahasin
Moderator

The WordPress PDF Viewer allows you to display a preview of the PDF file. While there is no direct “Download” option in the viewer, the available “Print” feature can still be used to save the file, effectively allowing users to download it. This behavior is inherent to how the system functions, and the Download Manager does not influence this aspect.

Additionally, the “Individual File” setting is used for packages that contain multiple files(Pro feature). It ensures that users cannot download a single file separately from the full package.

Regards

in reply to: Site Can’t be Reached on Folder Download #206316

Tahasin
Moderator
This reply has been marked as private.
in reply to: Addon “WPDM – Archive Page” #206313

Tahasin
Moderator

If you’d like, you can choose to display only one specific category using the wpdm_archive_compact view.
For example:
[wpdm_archive_compact template="link-template-default" category="book" cols=2 colspad=1 colsphone=1 items_per_page="10" orderby="title" order="ASC" login=1]

In this example, only the “book” category and its child categories will be displayed, as specified by the category="book" parameter. However, it’s important to note that this setting supports only one parent category at a time.

If no specific category is defined, the search section will include all available categories by default.

in reply to: Registration form #206311

Tahasin
Moderator
This reply has been marked as private.
in reply to: email form lock #206310

Tahasin
Moderator

Unfortunately, it’s quite difficult for us to say which plugin causing the issue.

in reply to: Dwnload Count incrementing on Form Submit #206309

Tahasin
Moderator

Are you using this form as a form lock option?

in reply to: Not sure if this is one issue or two. #206308

Tahasin
Moderator

Thanks for sharing the credentials.

Lets solve the upload issue first. Have you tried using this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your theme’s functions.php file?

Please check and let me know.

Regards

in reply to: PCloud Connector Link not working #206307

Tahasin
Moderator

We’ve resolved the issue and released a new update. Please update the plugin to ensure everything runs smoothly.

Thank you so much for your support and patience.

Regards

in reply to: Dwnload Count incrementing on Form Submit #206293

Tahasin
Moderator

Hello,

Thanks for reaching out.

Kindly share related URL in a private reply to check the issue.

Regards

in reply to: email form lock #206292

Tahasin
Moderator

If you allow, I would like to deactivate the plugins and switch the theme temporarily to help troubleshoot the issue

in reply to: Site Can’t be Reached on Folder Download #206291

Tahasin
Moderator

Kindly share your WordPress login credentials in a private reply, so I can take a closer look on your end.

Regards

in reply to: User Names #206289

Tahasin
Moderator

Hello, I hope you are doing well.

We are investigating the issue and will give you with an update shortly.

Thanks for your patience.

Regards

in reply to: Allow viewing but prevent downloading #206286

Tahasin
Moderator

Hello,

Thanks for reaching out.

It will require customization to achieve the requirement. You can contact our customization team from here.

Regards

in reply to: Site Can’t be Reached on Folder Download #206285

Tahasin
Moderator

Hello,

I hope this message finds you well and thanks for reaching out.

It seems to be a server-related issue, 500 Internal Server Error. Kindly contact your hosting support team, as they should be able to assist you in resolving it.

Regards

in reply to: Download GPX file fails #206273

Tahasin
Moderator

No worries. Thank you!!

in reply to: CVE-2022-4476 #206269

Tahasin
Moderator

We’ve checked, and the issue was resolved a while ago. No worries — it won’t be a problem.

in reply to: CVE-2022-4476 #206268

Tahasin
Moderator

Hello, David

Thank you for reaching out. We will provide you with an update shortly.

Best Regards

in reply to: Custom Link Templates #206267

Tahasin
Moderator

Hello,

Thanks for reaching out.

You will find detailed instruction here in this page : https://www.wpdownloadmanager.com/doc/template-files/

Please check and let me know.

Regards

in reply to: Download GPX file fails #206262

Tahasin
Moderator

If my support made your day a little easier, I’d truly appreciate a moment of your time to leave a quick 5-star review here
Your feedback means a lot to us and helps us keep doing what we love! ✨

Thank you!

in reply to: Download GPX file fails #206257

Tahasin
Moderator

No, it’s currently in version 3.3.15. The latest version, 3.3.16, is now available.

Yes, I’ve already added the filter to your functions.php file—no further changes are needed.

in reply to: Download GPX file fails #206255

Tahasin
Moderator

Kindly update the plugin to the latest version and also use the filter in the functions.php file. It will work fine.

in reply to: Download GPX file fails #206253

Tahasin
Moderator
This reply has been marked as private.
in reply to: Registration form #206251

Tahasin
Moderator
This reply has been marked as private.
in reply to: upload issue moxie.min.js #206250

Tahasin
Moderator

Kindly update the plugin to version(3.3.16).

in reply to: Download GPX file fails #206249

Tahasin
Moderator

We have fixed the issue, please check.

Viewing 25 posts - 376 through 400 (of 2,610 total)