Tahasin

Forum Replies Created

Viewing 25 posts - 376 through 400 (of 2,759 total)
in reply to: Make Subfolders for downloads #206979

Tahasin
Moderator

Do you want to display the folders like this? Here is the link: https://try.wpdownloadmanager.com/

in reply to: Make Subfolders for downloads #206971

Tahasin
Moderator
This reply has been marked as private.
in reply to: Logged out #206969

Tahasin
Moderator

I’ve spent about an hour testing on both our testing environment and your site, and I haven’t encountered the issue you described. After logging in, I was able to navigate the site without being logged out.

Kindly ask the client to test in:
Incognito mode
A different browser or device

Regards

in reply to: Make Subfolders for downloads #206968

Tahasin
Moderator

Hello,

I hope this message finds you well, and thank you for reaching out.

– Just to clarify, are you referring to creating a download folder where multiple files can be grouped, allowing users to download them all at once?

– Yes, it’s possible to upload and download files using cloud-based storage services such as Dropbox Explorer, Google Drive, and Amazon S3. To enable this functionality, you’ll need to install the appropriate add-ons.

– Additionally, we recommend checking out our WPDM PDF Stamper add-on, which might be useful for your needs.

Please don’t hesitate to reach out if you have any further questions.

Regards

in reply to: Error When I try to Duplicate a Package #206964

Tahasin
Moderator

The next update will most likely be released tomorrow.

in reply to: File not found! On Packaged ZIP files #206963

Tahasin
Moderator
This reply has been marked as private.
in reply to: File not found! On Packaged ZIP files #206962

Tahasin
Moderator
This reply has been marked as private.
in reply to: File not found! On Packaged ZIP files #206960

Tahasin
Moderator

Kindly share the wp-login credentials in a private reply to check the issue.

in reply to: Posts created in PRO forum not showing up #206959

Tahasin
Moderator

I’ve forwarded all the relevant information to the appropriate team. I’ll keep you updated here as soon as any new information becomes available.
Thanks for your patience.

in reply to: Posts created in PRO forum not showing up #206957

Tahasin
Moderator

Hello, Mike

I hope you are doing well and thanks for reaching out.

Could you please share the order ID, the date you updated the license, and the email address used for the update? This information will help us quickly identify the issue and check the subscription status.

Please check and let me know.

Regards

in reply to: Logged out #206956

Tahasin
Moderator

Hello,

I hope you’re doing well. We’re currently looking into the issue on our end and will provide you with an update shortly.
Thank you for your patience.

Regards

in reply to: Cancelling Order #206952

Tahasin
Moderator

Then, you will receive a prompt response there.

in reply to: Renewed Download Manager but still shows as expired #206943

Tahasin
Moderator

Welcome!!


Tahasin
Moderator

Hello, Paolo

I hope you are doing well and thanks for reaching out.

To meet your specific requirements, customization will be necessary. We kindly recommend reaching out to our customization team through this page.

If you have any further questions, please don’t hesitate to ask.

Regards

in reply to: Cancelling Order #206939

Tahasin
Moderator
This reply has been marked as private.
in reply to: Renewed Download Manager but still shows as expired #206920

Tahasin
Moderator

Your subscription is active now, please check.

in reply to: Renewed Download Manager but still shows as expired #206919

Tahasin
Moderator

Hello, @Ben

I hope you’re doing well. I apologize for the inconvenience and appreciate your patience.

We are checking the issue and will resolve it as quickly as possible.

Regards

in reply to: Changes after update #206918

Tahasin
Moderator

Welcome!!

If my support made things easier for you, leaving a 5-star review [here] would truly make my day.
Your feedback means a lot to us and helps us keep doing what we love! ✨

Thank you!

in reply to: Issue with Pro Plugin License Renewal Charges #206910

Tahasin
Moderator

Sorry for the inconvenience. Please try this link: https://youtu.be/h46gJwjtcV8?si=rNnRvzhAq1e9JFBv

in reply to: Issue with Pro Plugin License Renewal Charges #206908

Tahasin
Moderator

Hello, Antonella

I hope you are doing well and thanks for reaching out.

Please send an order note(with a description) from this page.
Here is the order note tutorial.

Regards

in reply to: Disable my auto renew #206893

Tahasin
Moderator

We have disabled auto renewal for your account.

in reply to: Disable my auto renew #206891

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for writing to us.

Kindly share the order id in a private reply.

Regards

in reply to: PCloud Connector Link not working #206883

Tahasin
Moderator
This reply has been marked as private.
in reply to: PCloud Connector Link not working #206880

Tahasin
Moderator
This reply has been marked as private.
in reply to: PCloud Connector Link not working #206878

Tahasin
Moderator
This reply has been marked as private.
Viewing 25 posts - 376 through 400 (of 2,759 total)