Tahasin

Forum Replies Created

Viewing 25 posts - 376 through 400 (of 3,444 total)
Jan 19, 2026 at 9:35 am
#210829
Moderator
Tahasin
Staff OP

Hello,
I hope this message finds you well.

Thanks for sharing the details, we’re investigating the issue from our end and will provide an update here soon.

Regards

Jan 19, 2026 at 8:15 am
#210827
Moderator
Tahasin
Staff OP

Welcome !!

Jan 19, 2026 at 7:44 am
#210825
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out and extremely sorry for the inconvenience.

For order related problems please send an order note from this page or contact live support.

However, the order is active now.

Note: We don’t provide any support via email.

Regards

Jan 19, 2026 at 6:27 am
#210823
Moderator
Tahasin
Staff OP

Update is available now!!

Jan 19, 2026 at 5:02 am
#210822
Moderator
Tahasin
Staff OP

Update is available now !!

Download Manager Addons for Elementor

Jan 19, 2026 at 4:46 am
#210821
Moderator
Tahasin
Staff OP

We have updated the plugin on your end, kindly check and let me know how it works.

Looking forward to your response.

Jan 18, 2026 at 9:58 am
#210819
Moderator
Tahasin
Staff OP

You can try this shortcode: [wpdm_user_profile]
Documentation: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_profile-public-profile-short-code/

or

You can use the wpdm_all_packages shortcode on a separate page and redirect users to that page after they log in.

Jan 18, 2026 at 9:47 am
#210817
Moderator
Tahasin
Staff OP

For now, there is no alternative available for wpdm_my_downloads, but users can view their download history from the history tab.

However, you can display all packages or a specific category using other shortcodes on a different page. Kindly check all the shortcodes here.

Jan 18, 2026 at 8:23 am
#210815
Moderator
Tahasin
Staff OP

[wpdm_my_downloads] shortcode is related to Advanced Access Control add-on. That is why it’s not working for you

Jan 18, 2026 at 7:43 am
#210812
Moderator
Tahasin
Staff OP

Sure, let me know how it goes.

Jan 18, 2026 at 7:38 am
#210810
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Jan 18, 2026 at 7:26 am
#210808
Moderator
Tahasin
Staff OP

Please share wp-login credentials in a private reply to check the issue thoroughly.

Jan 18, 2026 at 7:22 am
#210806
Moderator
Tahasin
Staff OP

Hello,

I hope this message finds you well.

Kindly clear your browser cache and perform a hard refresh of the settings page. Also, share the download manager version you are using.
Let me know how it goes.

Regards

Jan 17, 2026 at 2:28 pm
#210804
Moderator
Tahasin
Staff OP

I will let you know as soon as any updates become available. I appreciate your patience.

Jan 16, 2026 at 5:46 am
#210794
Moderator
Tahasin
Staff OP

I changed the settings to override on your end. It should not appear now. If it appears again, please let me know the package and file name.

Jan 15, 2026 at 5:57 pm
#210783
Moderator
Tahasin
Staff OP

We have identified the problem and will fix it in the upcoming update.
For now, kindly try using [wpdm_frontend] short-code from Elementor, it should work fine.

Let me know, how it goes.
Regards

Jan 15, 2026 at 5:22 pm
#210781
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Are you referring to the issue where, after creating an author dashboard/front end using the WPDM–Elementor add-on, adding a URL triggers a fatal error?

I look forward to your response.
Regards

Jan 15, 2026 at 3:59 pm
#210778
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

We have canceled the subscription for this order WPDM6065C905256EC.
We’re glad to have you and hope you’ll return soon; please don’t hesitate to share any special feature requests you might have.

Regards

Jan 15, 2026 at 3:36 pm
#210776
Moderator
Tahasin
Staff OP

Kindly share the WP login credentials (a staging site would be ideal) in a private reply, so we can thoroughly check the issue.

Jan 15, 2026 at 2:19 pm
#210774
Moderator
Tahasin
Staff OP

Could you please share which WordPress theme you’re currently using?
Also, we’ve gradually introduced UI updates from version 7.0.0 through the latest release. Here you can see the changelog.

Jan 15, 2026 at 1:25 pm
#210772
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out, and sorry for the trouble this update caused.

We’ve released a new update (v7.0.5) today, could you please try updating to v7.0.5 and let us know if the problem still occurs?
Also, it would really help if you could let us know which WordPress theme you’re using.

Looking forward to your response.

Regards

Jan 15, 2026 at 5:25 am
#210761
Moderator
Tahasin
Staff OP

I have created two packages named Test2 and wpdm Test, and uploaded fire1.jpg to both packages. As you can see, the prefix 785940404wpdm_ is not being added before the file name.

Kindly try uploading the files from your end and let me know how it goes.

Regards

Jan 15, 2026 at 4:33 am
#210760
Moderator
Tahasin
Staff OP

Welcome !! 🤗
If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you !!

Jan 14, 2026 at 8:59 am
#210751
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

We sincerely apologize for the inconvenience. The POT file will be updated in the upcoming release.

Regards

Jan 14, 2026 at 8:31 am
#210749
Moderator
Tahasin
Staff OP

Okay, we are checking again from our end.

Viewing 25 posts - 376 through 400 (of 3,444 total)