Tahasin

The login page continues to be inaccessible, except when accessed through a VPN.

Hello, Ray

I hope you are doing well and thanks for reaching out.

You can apply email lock for all packages using Default Values add-on.

WPDM Default Values

Kindly check

Please let me know once the IP has been whitelisted.

Glad to hear that, you liked it !

You can achieve this in two ways

1. Create two categories: Paid and Free. Assign files accordingly so that paid members can access the Paid category, while free members can access the Free category.

2. In the Package Settings, set the appropriate access levels for each file. Enable the Hide Everything option under When user is not allowed to download. This ensures that users will only see the files they have permission to access.

Kindly check and let me know.
Regards

Thank you for sharing the details from DeepSeek.
However, without being able to check the issue directly on your end, it’s quite difficult for us to identify or suggest what might be making the download link public. There could be several possible reasons, and as I mentioned earlier, files from the media library are publicly accessible.

Thank you for your understanding.

Welcome!!

Also, I’m unable to log in to your site to perform any testing.