Tahasin

Forum Replies Created

Viewing 25 posts - 2,676 through 2,700 (of 2,889 total)
in reply to: Why doesn’t zip work? #194467

Tahasin
Moderator
This reply has been marked as private.
in reply to: Update 3.2.88 does not work #194461

Tahasin
Moderator
This reply has been marked as private.
in reply to: Logout issue #194460

Tahasin
Moderator

WPDM pro dose not include any message option, you have to get the WordPress Private Message add-on for messages.

Wordpress Private Message add-on allows site members to send private messages (PM) to each other or site admin. Users will have their own inbox and sent box.

Regards

in reply to: Logout issue #194455

Tahasin
Moderator

Please choose a login page by navigating to Downloads > Settings > Frontend Access, here is the screenshot1, screenshot2.
Currently, the default login page is not selected, which is causing an error to appear. Once you select a login page, users will be redirected to it when they click on the Logout button.

Regards

in reply to: Why doesn’t zip work? #194453

Tahasin
Moderator

Hello, jonoread

I hope this message finds you well and sorry for the inconvenience.

Kindly share your wp-login credential in a private reply to check the issue thoroughly.

Regards

in reply to: Logout issue #194442

Tahasin
Moderator

Kindly spare us some time, you will be updated shortly.

Regards

in reply to: Logout issue #194440

Tahasin
Moderator

Have you tried deactivating the plugins to see if there might be any potential clashes between them?

in reply to: Logout issue #194436

Tahasin
Moderator

It’s working fine from our side.

Kindly follow this steps, deactivate all plugins temporarily except WPDM and see if that solves the problem.
Then, activate the plugins one by one to see which plugin is causing the problem.

If the problem still persists, kindly share the login credentials in a private reply.

Regards

in reply to: Logout issue #194433

Tahasin
Moderator

Hello, panos akris

I hope this message finds you well and sorry for the inconvenience.

Are you using this shortcode [wpdm_logout_url r="redirect-url"] for logout?

If possible, could you provide your WP-login credential in a private reply to check the issue.

Regards

in reply to: Password Protect 1 Asset within a Package #194427

Tahasin
Moderator

Hello, Bianca

I hope this message finds you in good health and thanks for contacting us.

For now, you can’t use password protection for an individual file.
– First of all, you have to enable password protection for the whole package.
– Then, you can use a different password for that particular file you want to protect.

Password for the whole package, screenshot
Password for the package you want to protect, screenshot

Thank you for your understanding.

Regards

in reply to: Email optin pro addon #194425

Tahasin
Moderator

Here is the pricing plans of Download Manager. For Refund Policy, check our Terms & Conditions page from here.

Kindly check and let me know if you require any further assistance.

Regards


Tahasin
Moderator

New information has come to light that, this feature will be available in the next update

Thank you


Tahasin
Moderator

Hello Lorangeo,

Thanks for writing to us.

If I receive any information regarding updates to this feature in the future, I will promptly inform you

Regards

in reply to: No “Upload history” in User Dashboard? #194388

Tahasin
Moderator

Hello, Lorangeo

I hope this message finds you well, and thanks for writing to us.

For now, you can check the upload history via dropzone from User Dashboard; here is the screenshot

Regards

in reply to: Plugin wont update #194386

Tahasin
Moderator

Hello, Friul

Could you please open a separate ticket? It will help us to assist you properly.

Regards

in reply to: New templates not showing in my account #194353

Tahasin
Moderator

Hello, Mahdi

I hope this message finds you well and thanks for contacting us.

Yes, you are right. To obtain those template you have to import them from here Downloads > Templates , here is the screenshot

Regards

in reply to: Downloadpage shows relevant download links #194332

Tahasin
Moderator

Hello, Muriel

I hope this message finds you well and thanks for contacting us.

Could you please share related link to this issue along with WP-login credential in a private reply.

Regards

in reply to: Label without linking a download page #194315

Tahasin
Moderator

Glad to hear that 🤗

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here

Thank you

in reply to: Can’t login #194310

Tahasin
Moderator

The issue has been fixed in v3.2.89. Kindly update and it will resolve your issue.

Regards

in reply to: Update 3.2.88 does not work #194309

Tahasin
Moderator
This reply has been marked as private.
in reply to: Multilingual websites #194303

Tahasin
Moderator

Glad to hear that your problem has been solved 🤗

in reply to: Can’t login #194302

Tahasin
Moderator

Hello, Mark

I hope this message finds you in a good health and sorry for the inconvenience.

Could you please share related URL to this issue and WP-login credential in a private reply to check the issue thoroughly.

Regards

in reply to: Label without linking a download page #194301

Tahasin
Moderator

Hello, Hélène

I hope you are doing well and thanks for contacting us.

You may use the Link Template named Default Template (Compact). It will only show the download button.

Let me know if this aligns with your requirement.

Regards


Tahasin
Moderator

Welcome

in reply to: overview.php #194274

Tahasin
Moderator

Glad to hear that. 🤗

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here

Thank you

Viewing 25 posts - 2,676 through 2,700 (of 2,889 total)