Tahasin

Forum Replies Created

Viewing 25 posts - 2,576 through 2,600 (of 2,918 total)

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May 14, 2024 at 6:51 am in reply to: RSS Feed is improperly formed #195525

Moderator

I understand your concern regarding the RSS feed formation. However, it’s important to note that the formatting of the RSS feed is typically controlled by WordPress itself rather than by our plugin. If there are any issues with the feed, it may be related to WordPress settings or configurations.

May 14, 2024 at 5:27 am in reply to: WordPress Pro Membership – Payfast payment gateway not available #195523

Moderator

For that you have to avail our Customization Service

Regards

May 14, 2024 at 4:58 am in reply to: Delete Links & open in new window #195522

Moderator

Hello, Holger

It appears that the ticket has been resolved.
Please inform me if your issue has been resolved or if you still require assistance.

Regards

May 14, 2024 at 4:46 am in reply to: The paid subscription is not active #195521

Moderator

It’s active now.
Kindly check.

May 14, 2024 at 4:27 am in reply to: RSS Feed is improperly formed #195520

Moderator

Hello, Mark

I hope you are doing well and sorry for the inconvenience.

Kindly spare us some time, we are checking the issue from our end. Rest assured, you will be updated shortly.

Regards

May 13, 2024 at 11:59 am in reply to: WordPress Pro Membership – Payfast payment gateway not available #195496

Moderator

Hello, Green Enterprise

I hope you are doing well and thanks for writing to us.

Unfortunately,for now PayFast Payment Gateway is not available for WordPress Pro Membership plugin.
Outlined below are the available options:

2Checkout – Add-on
Razorpay – Add-on
Stripe – Add-on
Alipay – Add-on
Paystack – Add-on

Rest assured, we’ll keep you informed of any future additions involving PayFast

Regards

May 13, 2024 at 10:56 am in reply to: The paid subscription is not active #195494

Moderator

Hello, Ceska Centra

I hope you are doing well and sorry for the inconvenience.

Checking the issue and you will be updated shortly.Thanks for your patience.

Regards

May 13, 2024 at 5:28 am in reply to: Ordered a second licence by mistake. #195484

Moderator

Glad to hear that your issue has been resolved.

If you have some free time, we would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you and regards

May 13, 2024 at 5:22 am in reply to: Translation doesn’t work #195483

Moderator

1.Kindly check this System file location and it will work fine, here is the screenshot
2. Go to the editor and search for the words that needs to be translated

Regards

May 12, 2024 at 2:42 pm in reply to: Translation doesn’t work #195477

Moderator

Could you please share the words for which translation is not working and also mention the plugin/add-on you are using. We will fix that in the next update.Kindly check and let us know.

Regards

May 10, 2024 at 3:08 am in reply to: drop-down field controls what is offered for download #195463

Moderator

Hello, Andreas

I hope you are doing well, and thanks for writing to us.

Unfortunately,the feature you are looking for is not available right now. If you want, you can avail our Custom Upgrade Service

Regards

May 9, 2024 at 4:13 am in reply to: Member Access Issues, Email Issues, UX Issues #195440

Moderator

To check the issue thoroughly, could you please share WP-login credential in a private reply?

May 8, 2024 at 11:44 am in reply to: Shortcode to display Total number of Download Counter #195427

Moderator

Hello, Pranav

I hope you are doing well and thanks for writing to us.

[wpdm_download_count] shortcode will show the total download count for the entire site.

Regards

May 8, 2024 at 5:13 am in reply to: MFA #195417

Moderator

Hello, Sherry

I hope this message finds you in good health and thanks for contacting us.

We have recently launched a SMS Verification Add-on which will server the MFA purpose. You can purchase it from here: https://www.wpdownloadmanager.com/?addtocart=dynamic&price=59&name=WPDM+SMS+Verification&desc=SMS+Verification+Add-on&recurring=1

Regards

May 8, 2024 at 5:11 am in reply to: JoomUnited previewer server limits #195416

Moderator

I can’t find Download Manager Plugin in your setup. Kindly check

May 8, 2024 at 5:10 am in reply to: Member Access Issues, Email Issues, UX Issues #195415

Moderator

Hello, Ross

I hope this message finds you well and thanks for contacting us.

Could you please explain the issues you are facing regarding member access, email, and UX? I will do my best to assist you.

Kindly check and let me know.

Regards

May 8, 2024 at 4:21 am in reply to: direct URL parameter #195413

Moderator

Hello, Tam

I hope you are doing well and thanks for writing to us.

Unfortunately, filter by URL parameter is not possible right now. You can use filtering by tags and categories.

Regards

May 7, 2024 at 11:22 am in reply to: JoomUnited previewer server limits #195388

Moderator

Could you please share wp-login credential and related package URL/package name in a private reply?

May 7, 2024 at 9:30 am in reply to: JoomUnited previewer server limits #195382

Moderator

For large files, the thumbnail is not working. Is that what you’re referring to?
If so, kindly share the related URL of the thumbnail.

May 7, 2024 at 8:53 am in reply to: JoomUnited previewer server limits #195379

Moderator

Hello, Alan

I hope this message finds you well and thanks for writing to us.

Could you please explain more about your issue? It will help us to assist you accordingly.

Regards

May 7, 2024 at 7:24 am in reply to: receipt for the refund #195375

Moderator

Hello, bbnet_wordpress

I hope you are doing well and sorry for the inconvenience.

For getting receipt for the refund , kindly send an order note from this page by following this

Regards

May 5, 2024 at 4:27 am in reply to: Asset Manager (BETA) #195317

Moderator

Hello, Jan

I hope this message finds you well and thanks for contacting us.

– If you delete all files from Asset Manager, it will also affect the files on server.
– Currently, you can use the short-code or share links to share assets with others.
– You can check this plugin Advance Access Control. This will help you to control user-specific access to your files and document downloads.

Regards

May 2, 2024 at 9:47 am in reply to: Billing issue #195267

Moderator

Hello, SITEL

I hope you are doing well and thanks for contacting us.

For getting a new invoice, kindly send an order note from this page by following this

Regards

May 2, 2024 at 4:11 am in reply to: multiple file upload to package not working #195257

Moderator

Hello, Daniel

I hope this message finds you well and thanks for contacting us.

Unfortunately, multiple file upload option is not available in free version. In Download Manager Pro you can avail multiple file upload feature.

Regards

May 2, 2024 at 4:07 am in reply to: No file attached #195256

Moderator

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

If you have further queries, feel free to ask.

Regards

Viewing 25 posts - 2,576 through 2,600 (of 2,918 total)

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