Tanvir

Forum Replies Created

Viewing 25 posts - 2,101 through 2,125 (of 3,183 total)

Tanvir
Spectator

Hello @Artm,
Hope you are well.

To bulk updates, please use:

WPDM Default Values

WPDM Default Values add-on will help you setup/populate default values for package settings so that you don’t have to repeat those every time you create a new package and you can clone existing package in one click to create another, which could save your time significantly 🙂

Thanks

in reply to: Wppro membership Non recurring payment option update #166841

Tanvir
Spectator

Hello,
Please check it now.
razor pay is added to your account.
Thanks

in reply to: Template Previews not loading #166840

Tanvir
Spectator

Hello @Bodeinvenice,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

in reply to: Issue with Advanced Acces Control plugin #166804

Tanvir
Spectator

Hello @Jaimbateman,
Thanks for your suggestions.
Our developers team will check and hope they will implement according to your suggestions.
Regards.


Tanvir
Spectator

Hello,
Are you using the latest version of wpdm plugins?
I have just tested it like the below screenshot with the latest versions and found it is not making any renewal for the purchase.
Screenshot-13

However, if the issue still persists, please provide related links with admin access in a private reply, also you can record the issue using tool like this

Thanks

in reply to: PDF Viewer preview does not work in draft mode #166797

Tanvir
Spectator

Hello @JM,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

in reply to: What’s new with the Attire 1.9.0 theme update? #166747

Tanvir
Spectator

Hello @jm,
Please check Attire theme here:

Attire

Just download and you will get a zip file. There you just open the readme.txt for changelog.

 == Changelog ==

= 1.9.0 - 2022.01.17 =
* Logo Size can now be adjusted for Sticky Menu

Thanks


Tanvir
Spectator

Hello,
Sorry for the misunderstanding.
Could you please tell me which plugin and addons you are using?
Please also share the related page/package/downloads links to check the issue further.
Thanks

in reply to: Wppro membership Non recurring payment option update #166729

Tanvir
Spectator

Hello,
The updated version of Razorpay is 1.0.1 . Please download the payments pack again and check.
Have you missed it in the payment gateway pack?
Just let me know.
Thanks


Tanvir
Spectator

Hello,

Hope you are well.

Please send an order note from the order details page to cancel auto renewal if you have already purchased pro plan or any addons.
However, you will miss updates and pro support after the expiration period.

Thanks


Tanvir
Spectator

Hello,
Sorry for this inconvenience.
I have forwarded the issue to the developer team.
I hope it will be fixed in the upcoming update.
In the meantime, you can use the “Select From Server” option. It will add files from server too.
Thanks

in reply to: Wppro membership Non recurring payment option update #166699

Tanvir
Spectator

Hello,
Sorry to see you again after almost one month.
However, If you can’t update it directry from WordPress dashboard, Please update from here.

Best Regards

in reply to: Archive Shortcode Stopped Working #166673

Tanvir
Spectator

Hello @Mfirwana,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. Current version of WPDM free is 3.2.34 and WPDM Directory addon is 4.4.1. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards


Tanvir
Spectator

Hello @Mfirwana,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. Current version of WPDM is 6.1.2 and WPDM Remote FTP browser is 4.4.1. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

in reply to: Search function for datatable no longer working #166634

Tanvir
Spectator

Hello @Robert,
Thanks for mentioning that and sorry for this inconvenience.
However, It could be a result of javascript conflicting with other plugins of wpdm, in this case you can disable/enable other plugins to check the issue. Also if you are using any cache plugin, it could be a issue from that too.
Thanks

in reply to: How can I auto-update the file I upload? #166631

Tanvir
Spectator

Hello,
Sorry There is no filter available for this function . You have to manually edit this every times you update. However, if you apply customization service, they will give you the solution to use the codes without overwriting.
Thanks

in reply to: How can I auto-update the file I upload? #166610

Tanvir
Spectator

Hello @science4me,
Hope you are well.
Unfortunately it is not possible currently. You can’t add different text for individual buttons. Instead, you can set different text for all the buttons as I showed in the last reply.
However, you can contact with the customization team about this issue like the another issue to get a customization service.
Thanks

in reply to: Bulk edit doesn’t remove categories or tags #166609

Tanvir
Spectator

Hello @webby-foot,
Hope you are well.
Actually bulk edit is to update quickly by adding tags or categories. You can add tags but you can’t remove tags/category using the bulk edit option.
It is a limitation of WordPress. Even if you test it with default wordpress posts, it will work in this way.
I hope in future wordpress will add this functionality to delete tags using the bulk edit. Then our plugin will work in the same way.
Thanks

in reply to: Search function for datatable no longer working #166596

Tanvir
Spectator

Hello,
Please also record a screenshare using this as I am not sure about the issue.
Thanks

in reply to: Archive Shortcode Stopped Working #166592

Tanvir
Spectator

Hello,
Please use wpdm_archive (underscore) in the shortcode.
I hope it should solve the issue.
If still the problem persists, please provide related page link with us. We need to check the issue further.
Thanks

in reply to: Search function for datatable no longer working #166583

Tanvir
Spectator

Hello ,

Sorry to hear about the issue.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

in reply to: Scroll to top not working when clicking page numbers #166550

Tanvir
Spectator

Hello ,

Sorry to hear about the issue.
it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

in reply to: How can I auto-update the file I upload? #166545

Tanvir
Spectator

Hello,

You can change this text to change the download button text.
Screenshot-8

I checked it in the line 67 in FileList.php file.

Thanks

in reply to: Doubt with wp pro membership #166542

Tanvir
Spectator

Hello @Cialgar,
Hope you are well.
Subscriber’s membership plan will be cancelled after the expiration date and he will not be able to continue accessing the benefit of the premium plan unless renew the membership plan.
Thanks

in reply to: Bulk edit doesn’t remove categories or tags #166519

Tanvir
Spectator

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Viewing 25 posts - 2,101 through 2,125 (of 3,183 total)