Tanvir

Forum Replies Created

Viewing 25 posts - 2,101 through 2,125 (of 3,183 total)
Jan 20, 2022 at 8:36 am
#166842
Spectator
Tanvir
OP

Hello @Artm,
Hope you are well.

To bulk updates, please use:

WPDM Default Values

WPDM Default Values add-on will help you setup/populate default values for package settings so that you don’t have to repeat those every time you create a new package and you can clone existing package in one click to create another, which could save your time significantly 🙂

Thanks

Jan 20, 2022 at 8:31 am
#166841
Spectator
Tanvir
OP

Hello,
Please check it now.
razor pay is added to your account.
Thanks

Jan 20, 2022 at 8:27 am
#166840
Spectator
Tanvir
OP

Hello @Bodeinvenice,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Jan 19, 2022 at 2:48 pm
#166804
Spectator
Tanvir
OP

Hello @Jaimbateman,
Thanks for your suggestions.
Our developers team will check and hope they will implement according to your suggestions.
Regards.

Jan 19, 2022 at 2:34 pm
#166803
Spectator
Tanvir
OP

Hello,
Are you using the latest version of wpdm plugins?
I have just tested it like the below screenshot with the latest versions and found it is not making any renewal for the purchase.
Screenshot-13

However, if the issue still persists, please provide related links with admin access in a private reply, also you can record the issue using tool like this

Thanks

Jan 19, 2022 at 11:20 am
#166797
Spectator
Tanvir
OP

Hello @JM,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

Jan 18, 2022 at 12:21 pm
#166747
Spectator
Tanvir
OP

Hello @jm,
Please check Attire theme here:

Attire

Just download and you will get a zip file. There you just open the readme.txt for changelog.

 == Changelog ==

= 1.9.0 - 2022.01.17 =
* Logo Size can now be adjusted for Sticky Menu

Thanks

Jan 18, 2022 at 7:35 am
#166730
Spectator
Tanvir
OP

Hello,
Sorry for the misunderstanding.
Could you please tell me which plugin and addons you are using?
Please also share the related page/package/downloads links to check the issue further.
Thanks

Jan 18, 2022 at 7:29 am
#166729
Spectator
Tanvir
OP

Hello,
The updated version of Razorpay is 1.0.1 . Please download the payments pack again and check.
Have you missed it in the payment gateway pack?
Just let me know.
Thanks

Jan 18, 2022 at 2:35 am
#166718
Spectator
Tanvir
OP

Hello,

Hope you are well.

Please send an order note from the order details page to cancel auto renewal if you have already purchased pro plan or any addons.
However, you will miss updates and pro support after the expiration period.

Thanks

Jan 17, 2022 at 3:39 pm
#166700
Spectator
Tanvir
OP

Hello,
Sorry for this inconvenience.
I have forwarded the issue to the developer team.
I hope it will be fixed in the upcoming update.
In the meantime, you can use the “Select From Server” option. It will add files from server too.
Thanks

Jan 17, 2022 at 3:31 pm
#166699
Spectator
Tanvir
OP

Hello,
Sorry to see you again after almost one month.
However, If you can’t update it directry from WordPress dashboard, Please update from here.

Best Regards

Jan 16, 2022 at 3:30 pm
#166673
Spectator
Tanvir
OP

Hello @Mfirwana,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. Current version of WPDM free is 3.2.34 and WPDM Directory addon is 4.4.1. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

Jan 16, 2022 at 6:40 am
#166662
Spectator
Tanvir
OP

Hello @Mfirwana,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. Current version of WPDM is 6.1.2 and WPDM Remote FTP browser is 4.4.1. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

Jan 15, 2022 at 11:07 am
#166634
Spectator
Tanvir
OP

Hello @Robert,
Thanks for mentioning that and sorry for this inconvenience.
However, It could be a result of javascript conflicting with other plugins of wpdm, in this case you can disable/enable other plugins to check the issue. Also if you are using any cache plugin, it could be a issue from that too.
Thanks

Jan 15, 2022 at 10:55 am
#166631
Spectator
Tanvir
OP

Hello,
Sorry There is no filter available for this function . You have to manually edit this every times you update. However, if you apply customization service, they will give you the solution to use the codes without overwriting.
Thanks

Jan 14, 2022 at 12:34 pm
#166610
Spectator
Tanvir
OP

Hello @science4me,
Hope you are well.
Unfortunately it is not possible currently. You can’t add different text for individual buttons. Instead, you can set different text for all the buttons as I showed in the last reply.
However, you can contact with the customization team about this issue like the another issue to get a customization service.
Thanks

Jan 14, 2022 at 12:28 pm
#166609
Spectator
Tanvir
OP

Hello @webby-foot,
Hope you are well.
Actually bulk edit is to update quickly by adding tags or categories. You can add tags but you can’t remove tags/category using the bulk edit option.
It is a limitation of WordPress. Even if you test it with default wordpress posts, it will work in this way.
I hope in future wordpress will add this functionality to delete tags using the bulk edit. Then our plugin will work in the same way.
Thanks

Jan 14, 2022 at 5:10 am
#166596
Spectator
Tanvir
OP

Hello,
Please also record a screenshare using this as I am not sure about the issue.
Thanks

Jan 14, 2022 at 3:57 am
#166592
Spectator
Tanvir
OP

Hello,
Please use wpdm_archive (underscore) in the shortcode.
I hope it should solve the issue.
If still the problem persists, please provide related page link with us. We need to check the issue further.
Thanks

Jan 13, 2022 at 5:12 pm
#166583
Spectator
Tanvir
OP

Hello ,

Sorry to hear about the issue.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Jan 12, 2022 at 2:25 pm
#166550
Spectator
Tanvir
OP

Hello ,

Sorry to hear about the issue.
it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Jan 12, 2022 at 1:53 pm
#166545
Spectator
Tanvir
OP

Hello,

You can change this text to change the download button text.
Screenshot-8

I checked it in the line 67 in FileList.php file.

Thanks

Jan 12, 2022 at 12:03 pm
#166542
Spectator
Tanvir
OP

Hello @Cialgar,
Hope you are well.
Subscriber’s membership plan will be cancelled after the expiration date and he will not be able to continue accessing the benefit of the premium plan unless renew the membership plan.
Thanks

Jan 12, 2022 at 2:29 am
#166519
Spectator
Tanvir
OP

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Viewing 25 posts - 2,101 through 2,125 (of 3,183 total)