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Archive Shortcode Stopped Working

Viewing 8 posts - 1 through 8 (of 8 total)
Jan 14, 2022 at 12:53 am #166588

Evan Courtney
Participant

I’m using this shortcode that was working, but it suddenly stopped working and only shows the code.

[wpdm-archive button_style=”inverse” link_template=”link-template-panel” order_by=”post_title” order=”asc” items_per_page=”9″ cat_view=”compact” cols=3]

Jan 14, 2022 at 3:57 am #166592

Tanvir
Moderator

Hello,
Please use wpdm_archive (underscore) in the shortcode.
I hope it should solve the issue.
If still the problem persists, please provide related page link with us. We need to check the issue further.
Thanks

Jan 15, 2022 at 8:14 pm #166652

Evan Courtney
Participant

I’ve update the shortcode to:

[wpdm_archive button_style=”inverse” link_template=”link-template-panel” order_by=”post_title” order=”asc” items_per_page=”9″ cat_view=”compact” cols=3]

Still not working. Any other ideas?

https://mtss.org/file-sharing/

Jan 16, 2022 at 3:30 pm #166673

Tanvir
Moderator

Hello @Mfirwana,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. Current version of WPDM free is 3.2.34 and WPDM Directory addon is 4.4.1. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

Jan 20, 2022 at 12:28 am #166824

Evan Courtney
Participant
This reply has been marked as private.
Jan 20, 2022 at 8:58 am #166846

Tanvir
Moderator

Hello @Evancourtney,
I am sorry for the issue.
You are using latest version of WPDM free and the updated version of WPDM Directory.
However, I think the issue is in your shortcode as I have tested in local environment and it is working fine.
Please use the below shortcode by copy and pasting then update the pages again:
[wpdm_archive button_style="inverse" link_template="link-template-panel" order_by="post_title" order="asc" items_per_page=9 cat_view="compact" cols=3]
If still the problem persists, please also enable the admin access for me as I am unable to update pages and provide me the related pages where you are using the shortcodes. I will solve those.
Thanks

Jan 21, 2022 at 2:54 pm #166901

Evan Courtney
Participant

Thank you. That shortcode fixed the issue.

Jan 22, 2022 at 11:35 am #166939

Tanvir
Moderator

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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