Tanvir

Forum Replies Created

Viewing 25 posts - 1,951 through 1,975 (of 3,183 total)

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Feb 23, 2022 at 2:59 pm in reply to: Filter-Function with tags #168564

Spectator

Hello,
If you are using child theme, it will not be gone. If I make the changes in your theme directory, it will be gone too by updating theme unless you use child theme.
Just create a child theme and give me the access in a private reply and mention the issue to make the changes again so that this time it will be not gone.
Thanks

Feb 23, 2022 at 2:55 pm in reply to: User reviews plugin – Not working #168562

Spectator

Please check now it has been updated.

Feb 23, 2022 at 3:10 am in reply to: Packages not displaying correctly after upgrade to v6.1.2 #168540

Spectator

Hello ,

Sorry to hear about the issue.
Please check the short code you are using for that. Just edit those and update again with the template you want to use.
If possible please also share related urls and the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Feb 22, 2022 at 6:46 pm in reply to: Thumb Gallery images different sizes #168530

Spectator

Hello,

I have just tested [thumb_gallery_100x100] in our testing environment and found that it is working fine and size is alright while using as the template tag. here 100*100 means Width ( W ) and Height (H) . As the images are wider, it is making white space on top and bottom too make it same as the size and ratio, I would suggest to use cubic image if you want to use cubic thumb, It will solve the issue of you.
Thanks

Feb 22, 2022 at 5:32 pm in reply to: User reviews plugin – Not working #168528

Spectator

Hello,

I have just tested with version 1.7.1 in our testing environment and found that it is working fine without the template tag.
Let me know please which version you are using if you are using the older version, please update to 1.7.1 . Also if you are unable to download the version 1.7.1 , let me know that too.

Thanks

Feb 22, 2022 at 4:03 pm in reply to: can i pass parameters into wpdm_archive shortcode to filter the results? #168521

Spectator

Hello,
Yes You can pass category parameter in this shortcode. Use a category parameter in this shortcode.
category: use any category slug here if you want to create an archive page for that specific category or don't use the parameter — include_children: if you use category parameter, on initial load, it only will fetch the packages from the mentioned categories, if you want to include packages from sub-categories too, you must use include_children=1 as the parameter

Thanks

Feb 22, 2022 at 3:58 pm in reply to: Thumb Gallery images different sizes #168520

Spectator

Hello,
ok I am checking the issue and letting you know. Also checking the reviews plugin issue if it is a new bug.
Thanks

Feb 22, 2022 at 3:46 pm in reply to: Thumb Gallery images different sizes #168516

Spectator

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Feb 21, 2022 at 8:57 am in reply to: how to limit downloads when files are stored on 3rd party server, like MEGA #168447

Spectator

Hello,
Hope you are well.
Download limit will work with wpdm file packages.
You have to upload the files to the download package in your website.
In this way, both you and wpdm will have the full control over the files. There could be issues with third parties mega which wpdm will not be able to handle. So it is not possible to limit download from mega.

Download Limit

Thanks

Feb 20, 2022 at 2:36 pm in reply to: User reviews plugin – Not working #168430

Spectator

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Feb 20, 2022 at 2:33 pm in reply to: Editing Template #168429

Spectator

Please follow up here https://www.wpdownloadmanager.com/support/topic/how-to-translate-templates-in-premium-version/

Feb 20, 2022 at 2:29 pm in reply to: Attire Theme – Center item page #168428

Spectator

You are welcome 🙂

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Feb 20, 2022 at 2:28 pm in reply to: Download Manager pro not translated support with wpml #168427

Spectator

Hello,
Please provide temporary admin access in a private reply..
Need to check the issue further.
Thanks

Feb 19, 2022 at 11:25 am in reply to: Delete previous/next post #168379

Spectator

Hello @mnieuwenhuyse,

WPDM post type is still wpdmpro. It doesn’t use the default post type of wpdm.
However, the next/previous option is getting from your theme’s single.php file. It has a solution >

the template for custom post type “wpdmpro”, will show WordPress Download Manager Package details when you open a WordPress Download Manager package URL. Usually, you can create a copy from single.php and rename it to single-wpdmpro.php and remove the next/previous portion from it.

Thanks

Feb 19, 2022 at 11:08 am in reply to: Can not create Category in frontend #168377

Spectator

Hello @robertwikholm,
Sorry for this inconvenience. Maybe category manager has been incompatible with the latest version of wpdm.
However, I have forwarded the issue to the developer team. Soon you will get notified when the update of category manager is released.
Thanks

Feb 19, 2022 at 10:24 am in reply to: Ajax Not Working in WordPress.com #168371

Spectator

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Feb 19, 2022 at 9:47 am in reply to: Paypal Payment not working #168368

Spectator

Hello Arun,
I think the problem has been solved with pro membership. Please try to update to the latest version 3.4.7 and let me know. If you can’t update it directry from WordPress dashboard, Please update from here.
Thanks

Feb 19, 2022 at 9:45 am in reply to: WP Pro Membership issue #168367

Spectator

Hello Graham,
I think the problem has been solved with pro membership. Please update to the latest version 3.4.7 and let me know. If you can’t update it directry from WordPress dashboard, Please update from here.
Thanks

Feb 18, 2022 at 6:04 am in reply to: Elementor add in – can’t find button #168305

Spectator

Hello,
Glad to here the issue has been resolved.
Thank you

Feb 18, 2022 at 5:38 am in reply to: Attire Theme – Center item page #168304

Spectator

Hello,
Glad to hear that the issue has been fixed.
However, you can use wpdm reviews with the free version of wpdm without any problem.
Thanks

Feb 18, 2022 at 5:16 am in reply to: Accordion not showing packages #168303

Spectator

Hello @blaksheepdedesign,

Sorry to hear about the issue.

I am not sure about the issue. I see it is loading fine.

However, sometimes javascript may conflict to load the accordion, in this case you can disable font awesome or bootstrap js or both which may fix the related issue from
Downloads > Settings >User Interface.

Thank you

Feb 18, 2022 at 4:35 am in reply to: WP Pro Membership issue #168302

Spectator

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
Make sure that you are using the latest version of wpdm and all the addons of wpdm are latest version.
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Feb 17, 2022 at 3:19 am in reply to: Attire Theme – Center item page #168260

Spectator

Hello,
Could you please send me a screenshot of the page and mark the content you want to center with page link?
It will help me to give the solution quickly.
Thanks

Feb 16, 2022 at 3:27 pm in reply to: Elementor add in – can’t find button #168248

Spectator

Hello,

Sorry for this inconvenience.

WPDM Elementor latest version with Elementor and Elementor Pro is working fine from our test environment . But in your website that is not working.

However, It could be caused because of a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then. You can also test it in a clean wordpress environment.

I am looking forward to hearing back from you soon.

With Regards

Feb 16, 2022 at 2:54 pm in reply to: Ajax Not Working in WordPress.com #168247

Spectator

Hello,

It Could be a server issue or a repeater template error.

Can you check your php error_log for what the actual 500 error is referring too?

Also this doc may help you to fix the issue.
https://www.wpbeginner.com/wp-tutorials/how-to-fix-failed-to-load-resource-error-in-wordpress/

Thanks

Viewing 25 posts - 1,951 through 1,975 (of 3,183 total)

← 1 2 3 … 78 79 80 … 126 127 128 →