Tanvir

Hello @proweb_zambia,
That is the starter template of wpdm directory addon.

If you want to customize a view in your own way, you need to edit template files inside /plugins/wpdm-archive-page/src/Templates/Starter/views/ dir.
Please follow the following steps to edit a template file so that the new update doesn’t erase your changes:

1. Create a dir path download-manager/wpdm-archive-page/starter inside your active theme directory if it is already not there.
2. Copy all the files you need to modify.
3. Update template file(s) in {active-theme-dir}/download-manager/wpdm-archive-page/starter dir as per your need.

Thanks

ok just deactivate the problematic plugins and give me the access of the “Installed Plugins” page to check the issue

Hello,
I found that your site is already working properly with license key.
The license is already connected to our server from your website. As a result, you will always receive updates.

Thanks

Hello,
Please provide the website address.
You missed it.
Thanks

Hello @Genestial,

You can check our template tags below:

Template Tags

[free_download_btn] Returns download button for free file for a package with price. Sometime with your premium version, you may have a free version too. In such case you can attach the free file with free download section and use the template tag to allow users to download it for free.

Actually That is a template tag which will be activated if the Premium package plugin of us is activated.

Premium Packages – Sell Digital Products Securely

If you dont need to activate the wpdm premium-packages plugin, just skip that template or use that by commenting the tags as you are doing.
However, with wpdm pro, you have the ability to easily edit templates:

Templates

Hope you have understood.
Thanks

Hello,
Hope you are well.
That is actually coming from the wpdm extended shortcodes addon of wpdm.
That is because of [popup_link] this is not a short-code, but a template tag, you can use it with a link or page template if you want to open the package link in a bootstrap modal popup.
However, you can remove that section from ..\wp-content\plugins\wpdm-extended-shortcodes\wpdm-extended-shortcodes.php this file. That unwanted div is from 278-299 number line.
You can clear that anytime which will not cause any issue I hope as you are not using any popup.
Thanks

Hello,
Glad to hear the issue has been resolved.
Thanks

Hello,
Hope you are well.
Please use the below doc to manage license.

License

If the issue still persists, please provide the order id to check further.

Thanks

Hello,
Hope you are well.
If you haven’t yet updated wpdm and other addons of wpdm, we recommend that you do so.
then if the issue still persists, please provide related links and temporary admin access in a private reply to check the issue further.

Thanks

Could you please tell me where do you want to change date?
By default, in wordpress, you can change it from General settings of WordPress dashboard.

Thanks

Hello Proweb,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Hello @Macmorre,
Hope you are well.
To get the template you have to use the below addon of us with wpdm.

WPDM Directory Add-on

If you have just this addon activated, then just using the shortcode [wpdm_archive_filter items_per_page=”10″ template=”default” cols=1]
will show you the template.
If you visit the addon page, you will find that there are other shortcodes too to make awesome templates and filter functions.

Hope you understand.

Thanks