Please provide related url of the related package to check the issue further.
Thanks
You can add emails manually to the subscribers list from the Campaigns > Subscribers
menu.
You can create different email lists and campaigns for different level of users.
Thanks
Hello Aprile,
I think you are looking for this feature
https://try.wpdownloadmanager.com/category-blocks/
This feature is coming from our this add-on,
You can also check the shortcode and its necessary parameter from the above link,
[wpdm_category_blocks]
please check and let me know
Thank you and regards
Hello,
You can check I have added the shortcode below and it is working fine. You missed the parameters in the shortcode.
https://www.mediaced.it/download/
Thanks
Hello,
You have to add the shortcode in a new page. That could be gutenberg or non-gutenberg editor.
It will work fine. Just check the shortcodes and shortcode parameter to correctly use in your website.
Thanks
Hello Francesco,
Please provide temporary admin access of your website in a private reply to check the issue further.
Thanks
Hello,
I have tested it again by creating a new test package and found it is being downloaded properly from email
Also the latest issue you talked about acf is no longer found by me.
So wpdm and wpdm acf both are working fine on your website. The issue can be appeared from server as There are too many files on your server, which could slow it down.
However, Another reason could be a conflict with another plugin or with the cache plugin. What I think cache plugin is responsible for this issue. So just disable that first and check if the issue still persists.
Lastly, I would suggest to clear cache of the site temporary disable all plugins except WPDMs or change theme to a default one and find the exact cause.
Thanks
Hello,
Both wpdm
I checked that file. There is no codes related to audio player. Also audio player is not a pro feature. Both our pro and free version updated simultaneously.
However, There could be other reasons like conflict with other plugin or cache plugin. Or changing theme may solve the issue.
So in this case I would suggest to disable all plugins or change theme and find the exact issue.
Thanks
Hello Andrew,
You have to create a custom template to
taxonomy-wpdmcategory.php
the template for custom taxonomy “wpdmcategory”, will show Download Manager package when you open a WordPress Download Manager category URL. Usually, you can create a copy from archive.php and rename it to taxonomy-wpdmcategory.php
However, If you need further assistant to add text in category page and sort order please create a new topic and mention my name there so that I will reply the topic. This topic is old and going to be big.
Thanks
I am not able to see the images.
Please use loom.com or ibb.co to share screenshot.
Thanks
Hello,
Hope you are well.
From the edit package option you can update view counts and download counts.
Thanks
Hello,
Hope you are well.
Please check the below addon and the shortcodes for that feature:
Thanks
Hello,
Hope you are well.
For that feature you need the below addon with wpdm:
https://www.wpdownloadmanager.com/docsfor/wpdm-newsletter/
Thanks
You are welcome.
However,If you found our plugins and support helpful, could you leave your valuable review here:
https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post ?
Your rating keeps us inspired ❤️
Best Regards
Hello,
I have created a new example page and just set login3 page from the frontend settings in your site.
That is not causing any issues. Also tested in my local server. There is no related issue too. So it is not a bug from our plugin. Other bugs are already reported to the developer team.
Thanks
Hello,
There could be coflict among plugins or theme.
In this case I would suggest to try enabling/disabling plugins except wpdm. You can also change theme to check if theme is conflicting.
It will help you to find the exact cause of the issue.
After that, If the problem still persists, please provide temporary admin access in a private reply.
Thanks
Hello,
Hope you are well.
That shortcode doesn’t take users to a new page.
Please test in in a new blank page. You will understand it clearly.
Also, to make or modify custom search function please modify the header.php file that is included with your theme. There is no shortcode of us that can replace the search function because search function is a theme feature.
However, you can use our below theme which is basically created for using wpdm. You can check the search function there has a great way to search wpdm files.
Thanks
Hello Andrew,
Hope you are well.
Actually I forgot your issue and the solution I provided. Could you please send me the link where I gave you the solution?
I didn’t find that in your profile.
If you provide me that, I could be able to provide the solution again.
Thanks
Hello,
The modal logo is being get buy adding site icon from the customizer.
However, I have forwarded the issue to change it to logo again.
The login page is missing header and footer. I think in this case just replace that by creating a new page with elementor. You can use this shortcode instead of elementor for that page.
Also for dropzone, as it is a new feature, some updates of it will come in the next update of wpdm I hope then the issues will be gone.
Thanks
If you set All Visitors
to Allow Access
, the download link will be public and everyone will be able to download it. Otherwise, only select roles will be able to download.
Please check the doc here:
Hello,
Hope you are well.
[wpdm_search_result] is a shortcode to use in post or page. You can use it in header.php file in this format <?php echo do_shortcode( '[wpdm_search_result]' );?>
but that may break the page design when results are loaded as it doesn’t show results in a page.
Hope you understand.
Thanks