Tanvir

Forum Replies Created

Viewing 25 posts - 1,376 through 1,400 (of 3,183 total)

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Jul 29, 2022 at 8:06 am in reply to: Getting “No file is attached with this package!” on New Downloads #175958

Spectator

Hello,
Sorry for this inconvenience.
I think it is a new bug with wpdm free as I tested and found that older versions are okay.
However, in the meantime, please download an older version from here by selecting any older version.
I have forwarded the issue to the developer team. Hope it will be fixed in next update.
Thanks

Jul 29, 2022 at 5:31 am in reply to: [user_email] shortcode not worked in the Email Notification area. #175952

Spectator

Hello,
Hope you are well.
Could you please tell me the plugin and addons you are using of wpdm?
You have to use this addon to get download notifications. Are you using that?
If yes please also provide temporary admin access in a private reply to check the issue further.
Thanks

Jul 29, 2022 at 5:10 am in reply to: Pdf stamper renames files #175951

Spectator

Hello,
Hope you are well.
Please share the related url of the pdf also reproduce the issue using tool like this.
If possible please also share temporary admin access in a private reply to inspect the issue further.
Thanks

Jul 29, 2022 at 4:22 am in reply to: Questions Date #175950

Spectator

Hello,
You can hide the time using custom css.
Please provide related url to check the issue properly.
Thanks

Jul 28, 2022 at 5:58 pm in reply to: Add text in category page and sort order #175925

Spectator

Hello Andrew,

Hope you are well.

Yes you can do it by using shortcode.
I have made an example for you.
For the related shortcode details please visit here

Thanks

Jul 28, 2022 at 5:30 pm in reply to: Getting “No file is attached with this package!” on New Downloads #175920

Spectator

Hello,
Please provide related url to check the issue.
If possible please also share admin access in a private reply to investigate further.
Thanks

Jul 28, 2022 at 5:26 pm in reply to: Download Manager Pro Questions #175919

Spectator

1. Logo will be showed if you set site icon from customizer > site identity > site icon
2. That is great
3. You can check our marketplace demo here It is created by using WPDM using this addon with it. You can check if you need something like this. It enables digital products selling.
However, for monthly membership feature, you have to use our this plugin.

Thanks

Jul 28, 2022 at 5:13 pm in reply to: Audio Player broken in 3.2.12 #175916

Spectator

OK the issues will be forwarded to the developer team.
Thanks

Jul 28, 2022 at 4:50 pm in reply to: Getting error on Registration Page after submit #175915

Spectator

Hello,
Please provide related url to check the issue.
If possible please also share admin access in a private reply to investigate further.
Thanks

Jul 28, 2022 at 1:27 pm in reply to: .CSV import issue #175901

Spectator

Hello @productregistration,
There could be reasons like javscript conflict with other plugin or cache plugin. Or changing theme may solve the issue.
So in this case I would suggest to disable all plugins or change theme and find the exact issue.

Let me know the result after testing or disabling the cache plugin. If the issue still persists, please provide temporary admin access.

Thanks

Jul 28, 2022 at 12:44 pm in reply to: Download Manager Pro Questions #175899

Spectator

Hello @Jeeniejolie,

Hope you are well.
The registration page is already being created using wpdm elementor. But as you are logged in as a admin, you are not seeing that. You will see that when you are logged out. So just try to open that page in the incognito mode of your browser. You will see the form then.
And yes that wpdm directory addon is included in special pack.

You can limit download using our addon download limit. That is also included in the special pack.
and yes you can update that pack anytime by contacting us. To make a site like envato, I would suggest to search thems from themeforest. There are many related themes. Just select the suitable one.

Thanks

Jul 28, 2022 at 11:41 am in reply to: Unregistered Users or Bots Downloading Files #175887

Spectator

Hello,
You can use our below addon:

WPDM Block Hotlink

WPDM Block Hotlink add-on will help you to block hot links to download URLs from external sites. Any such request will be redirected to the item details page or any other page specified by you. The external sites can only place the link of your item details page, not the direct download URL.

Thanks

Jul 28, 2022 at 11:19 am in reply to: Audio Player broken in 3.2.12 #175884

Spectator

Hello Ron,
Thanks for your effort.
However, for any suggestions,
You can post below:

Download Manager Pro Feature Request

Thanks

Jul 27, 2022 at 4:30 pm in reply to: Accordian Not Working #175834

Spectator

Hello,
I am sorry it shows password error.Please check that.
Also let me know please where is the accordion.

Thanks

Jul 27, 2022 at 11:18 am in reply to: shared package to one user doesn’t work #175820

Spectator

You just edit the packages again to reset the access. Maybe I did that yesterday.
However, it is available to the users who were selected https://www.loom.com/share/04f39a0953704db0bd06076a44b1dc52

You can set the access to specific users from admin account from Download package settings.

Thanks

Jul 27, 2022 at 10:16 am in reply to: shared package to one user doesn’t work #175817

Spectator

so summary,
In the screenshot I login using admin chanchito…result file is not available.
but I tested with user polca255 in the video. That means you selected that user for that file that is the reason it is available but not available to chanchito.

Jul 27, 2022 at 10:13 am in reply to: shared package to one user doesn’t work #175815

Spectator

https://www.mediaced.it/file/
Not showing for the user admin chanchito
https://prnt.sc/7ogg4qM1v8-k

but showing for polca255 because you selected the test file to polca255 https://www.loom.com/share/94600bb61eef41a9a13a27c7e4b2f23b

That is all from me. If you still need help please create a new topic. I don’t find any issues in your website.

Thanks

Jul 27, 2022 at 9:47 am in reply to: shared package to one user doesn’t work #175811

Spectator

You are not co-operative … If you are co – operative please make a video like my video with the issue so that I can understand properly.

Jul 27, 2022 at 9:40 am in reply to: shared package to one user doesn’t work #175810

Spectator

check videoit is alright with the new user too

Jul 27, 2022 at 9:31 am in reply to: shared package to one user doesn’t work #175808

Spectator

I already checked that is available to demouser. You watched the video already

Jul 27, 2022 at 9:16 am in reply to: shared package to one user doesn’t work #175804

Spectator

Because I see no issue there so please record the issue

Jul 27, 2022 at 9:14 am in reply to: shared package to one user doesn’t work #175803

Spectator

reproduce the issue please using this

Jul 27, 2022 at 9:04 am in reply to: short code to show all the categories #175802

Spectator

yes that is
activate that and use the shortcode in your website

Jul 27, 2022 at 6:41 am in reply to: Accordian Not Working #175797

Spectator

Hello,
I have not found any related screenshots you provided.
There could be reasons like javscript conflict with other plugin or cache plugin. Or changing theme may solve the issue.
So in this case I would suggest to disable all plugins or change theme and find the exact issue.

Thanks

Jul 26, 2022 at 5:54 pm in reply to: shared package to one user doesn’t work #175783

Spectator

The allowed users will only see the files,
Instead of showing files You can check this setting from Basic > Access Settings as I image attached,

This will hide the download packages titles too.

Search will find from the files only shared to the user and public files.

Hope you got it.

Thanks

Viewing 25 posts - 1,376 through 1,400 (of 3,183 total)

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