Tanvir

Forum Replies Created

Viewing 25 posts - 1,126 through 1,150 (of 3,183 total)
in reply to: Move WPDM javascript from top to bottom #178398

Tanvir
Spectator

Hello Sethu,

Thanks for contacting WPDM Support forum.

You can follow this doc regarding the issue.

Let me know please for any other questions. I will be happy to help you again.

Regards.
Tanvir


Tanvir
Spectator

Hello Raffaella,

Thanks for contacting WPDM Support Forum.

Could you please share the related url of your website to check the issue properly?
Also please tell me if you have used Gutenberg or Elementor to create that related category filter? I think you have used “All Downloads Table” of WPDM Gutenberg addon. Please confirm me.

If possible please also share temporary admin access of your website in a private reply so that we can look the issue closely.

Regards
Tanvir

in reply to: wpdm_reset_time table #178385

Tanvir
Spectator

Hello,

Thanks for contacting WPDM Support Forum.

That is coming from the download limit addon that you are using. It is related to the reset download codes.
If you disable that addon completely, then this will be gone.

That is get from wp-content\plugins\wpdm-daily-download\wpdm-daily-download.php

Regards.
Tanvir

in reply to: WPDM – Lazy Download #178374

Tanvir
Spectator

Hello,

you can check the issue is fixed now.

Regards
Tanvir

in reply to: Google Drive setup #178371

Tanvir
Spectator

Hello,

I have checked the issue and forwarded to the developer team.
Soon you will get updated.

Regards.
Thanks

in reply to: Google Drive setup #178361

Tanvir
Spectator

Hello,

Please provide temporary admin access of your website in a private reply.
We will inspect and fix the issue ASAP.

Regards

in reply to: how each specific user downloads his/her files #178357

Tanvir
Spectator

Hello Radu,

Glad to see you again.

Yes you can control the access based on roles.
image

But for selecting individual usser, you have to use the suggested addon in my previous message. I hope you have got it now.
For the second issue I would suggest to increase php memory limits of the server. It will solve many unwanted errors.

However, if the issue still persists, please provide temporary admin access with related links to check the issues closely.

Regards.
Tanvir

in reply to: Google Drive setup #178355

Tanvir
Spectator

Hello,

Thanks for contacting WPDM Support Forum.
Could you please share the related url?

It will help us to understand the issue properly.

Regards.
Tanvir


Tanvir
Spectator

Hello,

Glad to see you again. Sorry for the delay. Here are the answers of your queries.

Added a new link template new_link_template_panelby copying existing for changes.

1. Filter by publication type and keyword is not possible. You can filter packages by custom taxonomy terms
2. Set the link template there image will not be cropped.
3. Load More button is not possible but I have added async=1 in shortcode that will load like load more button when pagination button is clicked.

yes possible 90% but for that it needs custom styling in link template and also need to remove the some info like download count and size from. link template

Let me know please for further assistance.

Regards.
Tanvir

in reply to: How to protect from donwloading with direct link #178330

Tanvir
Spectator

Hello Tim,

Media Upload is the default uploader option of WordPress for Media. Like images. After creating it creates direct accessible links of that image.
It is not suitable for file uploads. WPDM doesn’t use that.

Thanks @outkastm for your answer. Yes adding deny from all in .htaccess file of your server can restrict direct file access. For more details you can also contact with your server support. They will provide a solution for you.

Regards.
Tanvir

in reply to: DropZone #178329

Tanvir
Spectator

Hello Beth,

You can set dropzone from Downloads > Settings > Basic menu

Please follow this to enable dropzone properly.

To setup upload page you have to visit Downloads > Settings > FrontEnd Access Follow this for details

Howerver. Upload feature is different than dropzone feature. Dropzone is a latest features of WPDM.

Regards
Tanvir

in reply to: Admin message #178319

Tanvir
Spectator

Hello Emily,

Thanks for contacting WPDM Support Forum.

For such message, you can follow these steps,

1 ) Download the latest version of the plugin and addons you are using from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate the plugins and add-ons.

I hope it will go then. please let me know if you face such an issue then.

Thank you and regards
Tanvir

in reply to: how each specific user downloads his/her files #178288

Tanvir
Spectator

Hello Radu,

Thanks for contacting WPDM Support forum.

To assign individual user to download package, you have to also use the below addon with WPDM:

Advanced Access Control

However, for the critical error, please provide more details about that. if possible please also share temporary admin access in a private reply.

Thanks
Tanvir

in reply to: Use Package Meta in Custom WP Post Layouts? #178282

Tanvir
Spectator

Hello,

Thanks for contacting WPDM Support Center.

I am sorry that there is no different way. That is one of the template tags. You must use template tags in Page/Link templates. To show any package elsewhere you can check our shortcodes below:

Short-codes

Let me know for further assistance.

Regards.
Tanvir

in reply to: Error viewing files #178279

Tanvir
Spectator

Hello,

Thanks for contacting WPDM Support forum.
If you select subscriber, then only subscribers roles after login will be able to download that. You can’t download that even you are an admin. You can also select multiple users roles from there.

Did you try with subscriber role to download? Let me know please after checking properly with different roles and try to download after login with that user role to make sure the downloads work. Don’t hesitate to reply here again.

Regards.
Tanvir

in reply to: How to protect from donwloading with direct link #178236

Tanvir
Spectator

Hello,

Thanks for contacting us.

Direct download links are not controlled by WPDM. You can secure that by editing .htaccess file of your server.

To make secured download links using wpdm, You should upload files using the below upload option.
image

Regards.

in reply to: DropZone #178222

Tanvir
Spectator

Hello,

DropZone allows site users to share files with site admin in a easy way. It is a new option/feature with WordPress Download Manager Pro v6.1.8+. Use shortcode [wpdm_dropzone] to add this option on your site.

You can test the feature from here using username and password demo

Let me know please if you have any other queries

Regards.
Tanvir


Tanvir
Spectator

Hello,

The issue is fixed.
Please update the addon on your website. That will solve the issue.

Regards.

in reply to: WPDM – Lazy Download #178207

Tanvir
Spectator

Hello,

Thanks for providing the access.
I have forwarded the issue to the developer team. We are checking the issue of the latest update of lazy download.
Soon you will be updated.

Regards.

in reply to: Pending Approval Argument Count Error #178205

Tanvir
Spectator

Hello,

Thanks for clarifying the issue.
I have forwarded the issue to the developer team.
Soon you will be updated.

Regards

in reply to: “Invalid File Type” error #178188

Tanvir
Spectator

Hello,

In our testing environment with the latest WPDM, the adding link is working properly. I am unable to visit the admin as it show invalid username or password.
You can check my testing from here

In your video I found that, it shows invalid link because link is not valid. Make sure you add total link with https://www.

I hope it will solve the issue.

Let me know please after checking.

Regards
Tanvir


Tanvir
Spectator

Hello,

Thanks for contacting WPDM support center.

It is currently not possible as we don’t have any related available shortcode parameter.

[wpdm_all_packages] – List all downloads in tabular format in a page


However, It will require customization. if you need to add this feature, you can use our customization service here

Regards.
Tanvir


Tanvir
Spectator

Hello,

You can request feature here.
We may add this in future.

Thanks

in reply to: WPDM – Lazy Download #178156

Tanvir
Spectator

Hello,
You can send in a private reply like your previous message.
Thanks

in reply to: Pending Approval Argument Count Error #178155

Tanvir
Spectator

Hello,
I have got this. I also tried by creating a new user with the same pending.. role but after creating I am not able to login with that user says “username or password not recognized.” Since the issue appears just once, it would be easier for me to inspect if I create a new user to test.
Could you please tell me the reason of this? Is there any server cache ?

Regards.

Viewing 25 posts - 1,126 through 1,150 (of 3,183 total)