Tanvir

Forum Replies Created

Viewing 25 posts - 526 through 550 (of 3,183 total)
in reply to: Separate role and download limit Is it possible? #186453

Tanvir
Spectator

Hi,

Glad to hear that you have found it.
Don’t hesitate to create new topic for any other issues.

Regards
Tanvir


Tanvir
Spectator

Hello,

Thanks for contacting us.
Currently with wpdm there is no related feature added.
However, you can follow the below doc of us to add breadcrumbs on your website.

2 Ways of Adding Breadcrumbs to WordPress Site

Regards
Tanvir

in reply to: Constant Contact add-on won’t log in #186432

Tanvir
Spectator

Hello,

I didn’t do anything there.
I think as cache is activated in your website, it was not connected immediately. You found the cached version where not connected. Now ok everything.

Regards
Tanvir

in reply to: Constant Contact add-on won’t log in #186427

Tanvir
Spectator
This reply has been marked as private.
in reply to: Time Zone configuration! #186426

Tanvir
Spectator

Hi,

Please share the related page/package url there you are facing the issue.
I will check it further.

Regards
Tanvir


Tanvir
Spectator

Hello,

Thanks for contacting us.

If the ‘another_tag’ variable is not added, there could be different reasons. One possibility is that the callback function is not returning the expected value. You may want to double-check the implementation of the callback function to make sure it is returning the correct value. Another possibility is that the template file itself may not be using the ‘another_tag’ variable, so it may not be visible even if it is added to the $vars array. You may want to check the template file to make sure it is using the correct variable name.

The ‘another_tag’ variable should be available in the $vars array, but it may not be displayed in the variable list of the email template page by default. You may need to add it manually to the list of available variables, depending on the wpdm. The specific user ID that the notification is referencing may or may not be available depending on the context in which the notification is triggered. If the user ID is available, it may be passed as an argument to the filter hook, or it may be available through a global variable or function provided by the plugin or system. Consult the documentation of the plugin or system to see if there is a way to access the user ID. If you are not sure, you may need to contact the developer or support team of the plugin or system for assistance.

Regards
Tanvir

in reply to: Free Addons Not Working #186406

Tanvir
Spectator

Hi @Esteban,

Please update please update wpdm gutenberg to the latest version 2.2.1
For further assistance, please create a new topic

Regards

in reply to: Download fails without message after ReCaptcha #186393

Tanvir
Spectator

Hi Isa,
Glad to see you again.
However, I haven’t received any mail.
Please use the below email to send the mail and make admin.
tanvir@w3eden.com

Regards
Tanvir

in reply to: Upload and download JFIF file #186392

Tanvir
Spectator

Hello,

To upload jfif file type you need to add the file type from Downloads > Settings
image

Regards
Tanvir

in reply to: Constant Contact add-on won’t log in #186378

Tanvir
Spectator

Hello,

Thanks for contacting us.

Have you followed the below doc to setup constant contact?

WPDM Constant Contact

However, if the issue still persists, please provide wp admin access and constant contact access in a private reply. We will check it further.

Regards
Tanvir

in reply to: Separate role and download limit Is it possible? #186362

Tanvir
Spectator

Hello @chistudio,

Greetings from WPDM support forum.

To get that feature you need the below addon to use with wpdm. With it you will be able to assign role based download limits.

Download Limit

Regards
Tanvir

in reply to: Membership Pro plugin cancell subscription #186357

Tanvir
Spectator

Hi,

Currently our developer team is working on it. I will let you know as soon as the update is released.

Regards
Tanvir


Tanvir
Spectator

Hello @chupa,

Greetings from wpdm support forum.

I have testeed the shortcode with latest version of wpdm. It is working properly.
It could be an isolated issue from your website. Kindly share related page link of the shortcode and temporary admin access of your website in a private reply to check the issue further.

Regards
Tanvir

in reply to: Exe Downloads now blocked #186300

Tanvir
Spectator

Hi Ken,

Greetings from us.

Please make sure you have added exe file from Downloads > Settings > General
image

If the issue still persists, please provide temporary admin access in a private reply.

Regards
Tanvir

in reply to: wpdm_all_packages private documents view #186297

Tanvir
Spectator

Hi,

Thanks for contacting us.
I see the issue is marked as resolved.
Is this issue resolved from your side?
Please let me know for further assistance.

Regards
Tanvir

in reply to: Registration form settings #186296

Tanvir
Spectator

Hello,

Glad to hear that.
Don’t hesitate to open a new topic for further assistance.

Regards
Tanvir

in reply to: Renewal license not working #186264

Tanvir
Spectator

Hello,

Your order is already active.
License should work fine.
If you still face issues, please share temporary admin access in a private reply.

Regards
Tanvir

in reply to: Registration form settings #186262

Tanvir
Spectator

Hello,

Thanks for contacting us.

Could you please share the related page url with details to check and inspect the issue further? It will help me to understand and give you the solution properly.

Regards
Tanvir

in reply to: Dowload Notification also to site admin? #186253

Tanvir
Spectator

Hello,

Currently the feature is that it will send notifications to all the admins. This addon works in this way.
You may request a feature to customize this in this section. We may add it in future.

Regards
Tanvir

in reply to: Renewal license not working #186247

Tanvir
Spectator

Hello,

Thanks for contacting us.
Please provide the order id to check it further.

Regards

in reply to: Dowload Notification also to site admin? #186230

Tanvir
Spectator

Hello,

Please share temporary admin access of your website in a private reply to check the issue further.

Regards
Tanvir

in reply to: Time Zone configuration! #186224

Tanvir
Spectator

Hi Matthias,

Thanks for contacting us.

We had several issues with timezone those were fixed.
Could you please confirm that you are using the latest version of wpdm and all the addons of wpdm?
However, if the issue persists, please also share more details to check further.

Regards
Tanvir

in reply to: Dowload Notification also to site admin? #186223

Tanvir
Spectator

Hi,

Thanks for getting back to me.
If you face any issue, please let me know more details about it. I will check further.

Regards
Tanvir


Tanvir
Spectator

Hello,

Greetings from WPDM Support Forum.

Could you please share the related url to check the issue further? If possible please also share temporary admin access in a private reply. I will check it further.

Regards
Tanvir

in reply to: How do I edit this pages? #186205

Tanvir
Spectator

Hello,

You can’t create email template for your own.
You can just modify/customize the existing email templates.

Regards
Tanvir

Viewing 25 posts - 526 through 550 (of 3,183 total)