Tanvir

Hello,

Thanks for the video.
You can add a custom css for the height to fix the issue. There could be cache issue that is the reason it may persists only from your side.
I have checked it again now still no issue
check my testing here
Regards
Tanvir

Hello Robert,

Thanks for contacting us.

Attach all 3 files with the same package and add custom file title specifying the language. Then in link template, use [file_download_links] instead of [download_link] tag and in page template [file_list] or [file_download_links]

Here is a demo for that:
https://try.wpdownloadmanager.com/download/same-file-with-different-languages/

Regards
Tanvir

You are welcome.
Don’t hesitate to open a new topic if you face another issue.

Regards
Tanvir

Hello,

Thanks for contacting us.
Please provide temporary admin access in a private reply to check the issue further.

Thanks

Hello Christina,

Thanks for providing access.

I have forwarded the issue to the developer team.
Soon you will be updated.

Regards
Tanvir

Hi Matt,

Thanks for the clarification. It is clear to me now.

You can follow the doc below and my suggestion in previous reply. It will not delete the files as those will be kept in child theme.

Template Files

Regards
Tanvir

Hi David,

I tried it by activating plugin and setting a limit 4 for one of the downloads.
check my testing here:
https://www.loom.com/share/62c06b1693994f619cd6b7decef469a7

I found the addon is working properly. Is there any specific procedure to reproduce the issue? I would be able to check it further by following that.

Regards
Tanvir

Hi,

Thanks for the info.

Yes you are right. Currently only 2000 downloads are possible.

However, you can request the feature here or you can contact our customization servie here. Our developer team may take necessary steps.

Regards
Tanvir

Hello,

Thanks for contacting us.
If you create the templates in active theme file, then when you update the plugin it will not be deleted.
But if you update the parent theme and custom templates are in it, then it will be deleted.
So it is recommended to keep those in activated child theme

Regards
Tanvir

Hello,

Please provide temporary admin access in a private reply to check the issue further.
I need to check it further to identify the reason.

Regards
Tanvir

Hello,

Thanks for contacting us.

Currently the feature to set random images is not available to wpdm elementor or any other shortcodes of wpdm.

Thanks
Tanvir

Hi,

Please put this code in your active theme functions.php, it will disable your individual category archives

add_filter( "register_taxonomy_args", function($args, $taxonomy, $object_type){
    if($taxonomy === 'wpdmcategory'){
        $args['public'] = false;
    }
    return $args;
}, 10, 3 );

Thanks.