Tanvir

Forum Replies Created

Viewing 25 posts - 3,026 through 3,050 (of 3,183 total)
in reply to: Forgot Password no longer working #156594

Tanvir
Spectator

Hello,
Could you please explain which user role is facing the issue?
If possible please reproduce your issue using a tool like this
Thanks

in reply to: has [gallery_wxh] element been deprecated? #156588

Tanvir
Spectator

Hello,

Please use this [thumb_gallery_50x40]

It will solve the issue.

Thanks

  • This reply was modified 3 years, 10 months ago by Tanvir.
in reply to: Forgot Password no longer working #156586

Tanvir
Spectator

If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

in reply to: Download Manager to version 6.0.0 template #156585

Tanvir
Spectator

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

in reply to: User meta in the list of download history #156584

Tanvir
Spectator

Hello PU,

There is an export option which will export the history in WPDM.

If you don’t get the company name in the download history list, then you have to customize the plugin.

You can contact our customization team through the email address which is given below.
customize@wpdownloadmanager.com
or
through this link.
With Regards

in reply to: Forgot Password no longer working #156581

Tanvir
Spectator

Hello ,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update manually by uploading these plugins.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

in reply to: Tag Shortcode not working #156576

Tanvir
Spectator

Hi @nealz,

Hope you are well.

If you find latest update of wpdm, then please update it first.

Then can you please try this addon? This is a tag-importer plugin. After installing the plugin you shall get an option from

Downloads > Settings > Migrate Tags

https://www.dropbox.com/s/olxlius9wpy0rh4/wpdm-tag-importer.zip

please check and let me know after taking essential steps

Thank you and regards

in reply to: Update to Download Manager 6.0.0 #156561

Tanvir
Spectator

Hello Isabel,

Please download the latest version from here and install it,

Let me know if you see the problem after installing it.

Thanks

in reply to: Update to Download Manager 6.0.0 #156549

Tanvir
Spectator

https://www.npta.org.uk/npta-newsletter/ then Edit post then just pressed update button

If you see any posts making the same issue, you can try this method.

Also You can update to the latest 6.0.2 version.

It could fix any other issues.

in reply to: Shortcode causes error #156536

Tanvir
Spectator

Hello @tanner,
Please wait.
Button template add-on update is coming soon
Thanks

in reply to: Custom icons not working after update #156532

Tanvir
Spectator

Hi,
If possible please reproduce the issue and send me using a tool like this?

in reply to: Custom icons not working after update #156530

Tanvir
Spectator

Hello,

Sorry for this inconvenience.

Please provide relevant url to check the issue and if possible please send wp admin access in a private reply. It will help me to identify and fix the issue quickly.

Thanks


Tanvir
Spectator

Hi,

You are welcome.

However,If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

in reply to: Custom icons not working after update #156524

Tanvir
Spectator

Hello,

Please update to the latest version 3.2.04 and let me know if the issues persists.
Also dont forget to update other addons of wpdm if you are using.

Thanks

in reply to: Hide elements in the search/filter blocks #156517

Tanvir
Spectator

Hello @callerpatty,

1. Sorry i don’t get it. Could you please show me the mentioned page using a tool like this
2. You can use this shortcode to show tags [wpdm_tags btnstyle="link" icon="tag" showcount=1 cols=3] However if it is not what are you looking for, please send me related url/screenshot

Thanks

in reply to: Invalid Download Link #156513

Tanvir
Spectator

Hello,

I see the download happened without any problem.

Is the issue resolved?

Let me know.

in reply to: Problem sync WPDM with OneDrive #156511

Tanvir
Spectator

Hello @rvsilva,

Could you please provide more details about the issue you are experiencing? Also let me know what have you added as the redirect url?

If possible please give temporary admin access and Client ID and Client Secret in a private reply.Then I could be able to help you quickly

Thanks

in reply to: After update: Language files not working anymore #156509

Tanvir
Spectator

Hello @webbie07,

Sorry to hear about the issue.

I am checking from my side, translation is working fine. Could you please share more details about the issue?

Thanks

in reply to: 6.0.1 Update – Template Function not working #156464

Tanvir
Spectator

Hello,

I have forwarded the issue to our development team. Hope to fix this soon.

Thanks

in reply to: Shortcode causes error #156461

Tanvir
Spectator

Hello,

Please send me relevant url to check.

If possible please give temporary admin access in a private reply.

We will check the issue.

Thanks

in reply to: single download page has just one column #156459

Tanvir
Spectator

Hello @novamandril,

You are welcome.

However,If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards


Tanvir
Spectator

Hi thehaiccna,

You are welcome.

However,If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

in reply to: Update to Download Manager 6.0.0 #156447

Tanvir
Spectator

Hi @praxmatrix,

Thank you for letting us know about the errors.
Please deactivate and re-activate the wpdm plugins and addons.
If you still face the issue please open a new topic in this forum.

Best Regards

in reply to: Update to Download Manager 6.0.0 #156445

Tanvir
Spectator

I updated the posts from dashboard. It fixed automatically.


Tanvir
Spectator
This reply has been marked as private.
Viewing 25 posts - 3,026 through 3,050 (of 3,183 total)