Tanvir

Hello,
Could you please explain which user role is facing the issue?
If possible please reproduce your issue using a tool like this
Thanks

Hello,

Please use this [thumb_gallery_50x40]

It will solve the issue.

Thanks

• This reply was modified 4 years, 7 months ago by Tanvir.

If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Hello PU,

There is an export option which will export the history in WPDM.

If you don’t get the company name in the download history list, then you have to customize the plugin.

You can contact our customization team through the email address which is given below.
customize@wpdownloadmanager.com
or
through this link.
With Regards

Hello ,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update manually by uploading these plugins.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

Hi @nealz,

Hope you are well.

If you find latest update of wpdm, then please update it first.

Then can you please try this addon? This is a tag-importer plugin. After installing the plugin you shall get an option from

Downloads > Settings > Migrate Tags

https://www.dropbox.com/s/olxlius9wpy0rh4/wpdm-tag-importer.zip

please check and let me know after taking essential steps

Thank you and regards

Hello Isabel,

Please download the latest version from here and install it,

Let me know if you see the problem after installing it.

Thanks

https://www.npta.org.uk/npta-newsletter/ then Edit post then just pressed update button

If you see any posts making the same issue, you can try this method.

Also You can update to the latest 6.0.2 version.

It could fix any other issues.

Hello @tanner,
Please wait.
Button template add-on update is coming soon
Thanks

Hi,
If possible please reproduce the issue and send me using a tool like this?

Hello,

Sorry for this inconvenience.

Please provide relevant url to check the issue and if possible please send wp admin access in a private reply. It will help me to identify and fix the issue quickly.

Thanks

Hi,

You are welcome.

However,If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Hello,

Please update to the latest version 3.2.04 and let me know if the issues persists.
Also dont forget to update other addons of wpdm if you are using.

Thanks

Hello @callerpatty,

1. Sorry i don’t get it. Could you please show me the mentioned page using a tool like this
2. You can use this shortcode to show tags [wpdm_tags btnstyle="link" icon="tag" showcount=1 cols=3] However if it is not what are you looking for, please send me related url/screenshot

Thanks

Hello,

I see the download happened without any problem.

Is the issue resolved?

Let me know.

Hello @rvsilva,

Could you please provide more details about the issue you are experiencing? Also let me know what have you added as the redirect url?

If possible please give temporary admin access and Client ID and Client Secret in a private reply.Then I could be able to help you quickly

Thanks

Hello @webbie07,

Sorry to hear about the issue.

I am checking from my side, translation is working fine. Could you please share more details about the issue?

Thanks

Hello,

I have forwarded the issue to our development team. Hope to fix this soon.

Thanks

Hello,

Please send me relevant url to check.

If possible please give temporary admin access in a private reply.

We will check the issue.

Thanks

Hello @novamandril,

You are welcome.

However,If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Hi thehaiccna,

You are welcome.

However,If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Hi @praxmatrix,

Thank you for letting us know about the errors.
Please deactivate and re-activate the wpdm plugins and addons.
If you still face the issue please open a new topic in this forum.

Best Regards

I updated the posts from dashboard. It fixed automatically.