Page 120 – WordPress Download Manager

Jul 13, 2021 at 8:55 am in reply to: Download history cannot be filtered by email. #157231

Spectator

Hello,

I am not sure what did you do actually. Did you activated any plugin in the meantime? It was working fine when I first visited with both username and email.

but now even I am not able to search by username.

Jul 13, 2021 at 7:03 am in reply to: Download history cannot be filtered by email. #157215

Tanvir

Spectator

Hello @gmop-unite-com,

I have just checked it. It is working fine. it filters by username/email. I made a test package and downloaded. It filters properly even shows other users including admin too.

However, I see you are using 6.0.1. Please update to the latest version 6.0.3 of WPDM to get many issues fixed.

Thanks

Jul 13, 2021 at 6:20 am in reply to: Download history cannot be filtered by email. #157209

Tanvir

Spectator

Hello @gmop-unite-com,

Filter is working fine from my side.

Please provide admin access in a private reply so that I could check the issue and give the solution quickly.

Thanks

Jul 13, 2021 at 4:49 am in reply to: Upload & Download not working #157202

Tanvir

Spectator

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Jul 13, 2021 at 4:20 am in reply to: WordPress Private Message #157199

Tanvir

Spectator

Hi,

You are welcome.

However,If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Jul 12, 2021 at 4:22 pm in reply to: Many Issues With Download Manager #157169

Tanvir

Spectator

Hello @phillp01,
Sorry for any misunderstanding.
You added only two videos here about activating/deactivating plugins. I didn’t find any issue there.
Also I have just checked that advanced custom fields activated. But Still I don’t see any issue with downloads. There is advanced custom field in download package.
I may have missed it. Could you please share related url and description about the issue so that I can get it?

Thanks

Jul 12, 2021 at 3:58 pm in reply to: Hide Print button from WPDM – PDF Viewer #157167

Tanvir

Spectator

Hello @piano-social,

If you are using wpdm pdf viewer, you can remove this from plugins> wpdm-pdf-viewer> tpls> viewer.php then removing 301 number line of code: <button id="print" class="toolbarButton print hiddenMediumView btn btn-info btn-xs" title="Print" tabindex="33" data-l10n-id="print"><i class="fa fa-print"></i></button>

Thanks

Jul 12, 2021 at 3:02 pm in reply to: Upload & Download not working #157161

Tanvir

Spectator

Hello @aka-ahouloucabira-ci,
Sorry for language changing, actually issue was with allowed file types translations and I tested the problem with different languages.
Now everything okay.
Thanks

Jul 12, 2021 at 2:41 pm in reply to: Upload & Download not working #157152

Tanvir

Spectator

Please check fixed the issue

Jul 12, 2021 at 12:34 pm in reply to: Login page not working #157135

Tanvir

Spectator

Hello @hughworm,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

Jul 12, 2021 at 12:20 pm in reply to: Many Issues With Download Manager #157132

Tanvir

Spectator

Hello @phillp01,

I updated wpdm- extended shortcode addon. Changed templates to the custom template biophorum but don’t see any other issues with templates.

If you see any issues, please share related urls and let me know details about the issues.

Thanks

Jul 12, 2021 at 11:54 am in reply to: There was a critical error on your website. #157128

Tanvir

Spectator

Hello @Rasko,

I have just checked that you are using a outdated version of wpdm. Please update your wpdm version to the latest 6.0.3 from here
It should fix the issues.
Then let me know if the issues persist.

Thanks

Jul 12, 2021 at 11:33 am in reply to: WordPress Private Message #157126

Tanvir

Spectator

Hello @juanangelmoliterni,

I have checked the plugin.
Update WPDM and now it is working properly.

Could you please tell me your requirements with this addon?
You can check this and thisto know more about this addon and it’s responsibilities.

I would suggest you to create some demo user account to check how it works.

Thanks

Jul 12, 2021 at 8:51 am in reply to: There was a critical error on your website. #157110

Tanvir

Spectator

Hello,

You can find other addons of WPDM in plugins page with the first title “WPDM”

However, you missed to provide your website address. please add it to login.

Thanks

Jul 12, 2021 at 5:37 am in reply to: Tag Shortcode not working #157096

Tanvir

Spectator

Hi,

You are welcome.

However, If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Jul 12, 2021 at 5:07 am in reply to: Many Issues With Download Manager #157095

Tanvir

Spectator

This reply has been marked as private.

Jul 11, 2021 at 5:37 pm in reply to: WordPress Private Message #157077

Tanvir

Spectator

Thanks It works ..

Jul 11, 2021 at 4:41 pm in reply to: WordPress Private Message #157073

Tanvir

Spectator

This reply has been marked as private.

Jul 11, 2021 at 4:13 pm in reply to: Zipped downloads not working correctly after update to +6.0 #157070

Tanvir

Spectator

Hello,

I have just checked it. The problem is happening because files are in different directories.
However I have forwarded this issue to the development team.
Please provide admin access of your website in a private reply to identify and fix the issue quickly.

Thanks

Jul 11, 2021 at 3:13 pm in reply to: Problem with Dropbox Add In and loss of menu Pages on WP #157066

Tanvir

Spectator

Hello @jobbers67,

I have forwarded the issue to the plugin developers. They are checking the issue. You will get the updates soon.

Thanks

Jul 11, 2021 at 2:28 pm in reply to: WordPress Private Message #157061

Tanvir

Spectator

This reply has been marked as private.

Jul 11, 2021 at 2:05 pm in reply to: Many Issues With Download Manager #157060

Tanvir

Spectator

Hello,

Please try to update WPDM to the latest update 6.0.3 . This version has fixed many issues of 6.0.0.
And please update advanced custom field to 2.2.5 .

Then if the issues persist, please provide admin access of your website in a private reply. Here we will investigate the issue further to solve it quickly.

Thanks

Jul 11, 2021 at 1:49 pm in reply to: Show file upload dates on file card #157056

Tanvir

Spectator

Ok, that’s great.
You can check there are many template tags. Many of those can fulfill your requirements.

Jul 11, 2021 at 1:46 pm in reply to: Zipped downloads not working correctly after update to +6.0 #157055

Tanvir

Spectator

Hello ,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. Current version of WPDM is 6.0.3 with many issues fixed. If you can’t update it directry from WordPress dashboard, Please update manually from this link.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

Jul 11, 2021 at 1:20 pm in reply to: Problem sync WPDM with OneDrive #157051

Tanvir

Spectator

Hello,

Please Enter redirect URLs as below:
https://websupport.cdbsolutions.com.br/wp-admin/post.php
https://websupport.cdbsolutions.com.br/wp-admin/post-new.php

in here:

and in your site add https://websupport.cdbsolutions.com.br/wp-admin/post-new.php like this: