Tanvir

Forum Replies Created

Viewing 25 posts - 2,876 through 2,900 (of 3,183 total)
in reply to: Download history cannot be filtered by email. #158649

Tanvir
Spectator

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards


Tanvir
Spectator

Hello @gankush12,

I hope you are well. I think the fix is working okay for the single post of your website. To add this fix to the blog archive page, Please follow this.

You have to change the codes in wp-content/themes/attire/content.phpline 41 to 42:
from
<span class="black bold"><a href="<?php echo get_day_link($archive_year, $archive_month, $archive_day); ?>"><?php echo get_the_modified_date(); ?></a></span>

to:
<span class="black bold"><?php echo get_the_date(); ?></span>

I would suggest to create a child theme of Attire and make the content.php file in that child theme directory to keep the codes nevertheless an update of Attire later.

If you think this doesn’t work, please also share the admin access of your website in a private reply. It helps us to quickly figure out the issue and resolve it immediately.

Thank you


Tanvir
Spectator

Hello @gankush12,

I hope you are well.

To fix the two issues, you have to change the codes in wp-content/themes/attire/single-post-meta.phpline 13 to 14:
from
<span class="black bold"><a href="<?php echo get_day_link($archive_year, $archive_month, $archive_day); ?>"><?php echo get_the_modified_date(); ?></a></span>

to:
<span class="black bold"><?php echo get_the_date(); ?></span>

I would suggest to create a child theme of Attire and make the single-post-meta.php file in that child theme directory to keep the codes nevertheless an update of Attire later.

Let me know if the issue resolves.

Thanks

in reply to: Email Lock Notification #158492

Tanvir
Spectator

Hello @tony-cmm,

Hope you are well. Yes, you can customize the email template from the Downloads > Templates > Email Templates > Email Lock Notification as I image attached here,

You can use any of the template variables from the right sidebar to use on the notification email.

Thanks

in reply to: Add Packages to a “Cart” to download in one go #158486

Tanvir
Spectator

Hi @pt-wp,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

in reply to: Download history cannot be filtered by email. #158459

Tanvir
Spectator

Hello PU,

WPDM version 6.0.5 has been released. Please update it and all related addon of WPDM from here then let us know if the issue persists.

Thanks

in reply to: File Server not working: Buttons not working #158394

Tanvir
Spectator

Hello @nidorn65,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here. Today the latest version 6.0.5 of WPDM has released.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards


Tanvir
Spectator

Hi @twomuch,

You are welcome.

However,If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

in reply to: Script for view category, subcategory and files #158375

Tanvir
Spectator

Hello @assistenzapj,

You can use that in array like this:

....
'field'    ► 'slug',
'terms'    ► $terms,
'include_children' ► false
...

If you download and check the WPDM Extended Shortcodes Addon and check the codebase, you will get more idea about the category and subcategory structure of WPDM. Because the addon deals with same tasks. Let me know if you have any other questions.

Thanks

in reply to: Script for view category, subcategory and files #158371

Tanvir
Spectator

Hello @assistenzapj

You can use this free addon for the same purpose

WPDM Extended Short-codes

However you can add 'include_children' ► false/true to disallow/allow subcategory.

Thanks

in reply to: PDF Thumb not working #158370

Tanvir
Spectator

Hello,
Sorry to hear about the issue.
WPDM 6.0.5 has been released today.
Please update the latest version from here and let me know if the issue persists.
Thanks

in reply to: DM – Pro – Stopped working on the front end? #158286

Tanvir
Spectator

Hello @creationwholesale,

I see you are using the free version of WPDM and you don’t have the WPDM directory addon.

Please download the WPDM plugin and addons you purchased from here and upload those to your website plugins then activate. I hope the problem will be solved.

Let me know if you face any issue.

Thanks

in reply to: DM – Pro – Stopped working on the front end? #158282

Tanvir
Spectator

Hello,

Sorry for this inconvenience. please share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it immediately.

Thank you

in reply to: DM – Pro – Stopped working on the front end? #158278

Tanvir
Spectator

Hello,
That shortcode is from this addon of WPDM:

WPDM Directory Add-on

You can find other directory related shortcode there too. But first You have to activate that WPDM addon named WPDM - Archive Page from the plugins page of WordPress dashboard. Please make sure you have updated both WPDM and Directory addon to the latest version and activated those. Then let me know if issue has been resolved.

Thanks


Tanvir
Spectator

Hello @Leakage11,

Could you please share the related page/file/package URL with us to check the error?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

in reply to: Advanced Custom Fields Checkboxes are not working #158253

Tanvir
Spectator

Hello @partnerrelations,

Sorry for the delay. We were out of office for the Eid Vacation.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

in reply to: Multilanguage file #158251

Tanvir
Spectator

Hello,

Hope you are well.
I have just checked the example link. They used direct file link as download link. It is an unsecured way to make downloads of files. You can follow this but you dont need WPDM for that.
However, you can follow these shortcodes of WPDM to check different views of WPDM tables. I would suggest to use Language names in title/description in the download packages.

Thanks

in reply to: specific customization features not working #158250

Tanvir
Spectator

Hello @mfirwana,

I have forwarded the issue to the developer team.
However, please also share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it immediately.

Best Regards.

in reply to: Update message cannot be removed #158226

Tanvir
Spectator

Hello @alexwiebogen,
As the codebase of WPDM was updated from 6.0 version, the notice was set mandatory. There were some bugs which are fixed in the latest update. I hope everything will work fine now.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards


Tanvir
Spectator

Hello,

Please delete the current WPDM and again install and activate it to the latest version 3.2.11
If the problem happens activating from wordpress dashboard, please upload and install this from here.

Thanks


Tanvir
Spectator

Hi,

I see that this issue has been resolved.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

in reply to: Language problems on WPDM Directory Add-on #158200

Tanvir
Spectator

Hi,
This topic seems to be resolved.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards


Tanvir
Spectator

Hello @apollosat,

Please create a new topic in this support forum with the issue details and admin access details in a private reply. We will inspect the issue.

Thanks

in reply to: Instamojo add-on #158175

Tanvir
Spectator

Hello,

For this please check instamojo website/suport. If they support multiple websites with one account, you will be able to use that account in this website with WPDM too.

Thanks

in reply to: Update message cannot be removed #158174

Tanvir
Spectator

Hello @alexwiebogen,

Sorry for this inconvenience. Current version of WPDM is 6.0.4.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.

Best Regards

Viewing 25 posts - 2,876 through 2,900 (of 3,183 total)