Home / Topics / Download Manager Free / Advanced Custom Fields Checkboxes are not working

Advanced Custom Fields Checkboxes are not working

Viewing 4 posts - 1 through 4 (of 4 total)
Jul 14, 2021 at 1:41 am #157326

DPSI Partner Relations
Participant

Please help.

On our registration form we have a few fields that are checkboxes. They show up on the registration form as greyed out however they can still be selected. However, after registration the fields show as unchecked for the user in the User section of WordPress.

Also there is no email being sent to the admin to let them know there is a new registration.

Since this plugin was updated last Tuesday we have have multiple issues that are still not resolved.

Your help would be much appreciated as we would like to get this plugin working as it should and let our customers enjoy our website once again.

Thanks,
Steve

Jul 14, 2021 at 1:42 am #157327

DPSI Partner Relations
Participant
This reply has been marked as private.
Jul 14, 2021 at 1:47 am #157329

DPSI Partner Relations
Participant
This reply has been marked as private.
Jul 26, 2021 at 7:04 am #158253

Tanvir
Moderator

Hello @partnerrelations,

Sorry for the delay. We were out of office for the Eid Vacation.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Advanced Custom Fields Checkboxes are not working’ is closed to new replies.