Tanvir

Hello,
I have forwarded the issue to the developer team.
Soon you will get updated.
Thanks

Hello,

The issue is that if you select from media, download links become direct. wpdm doesn’t handle that.
That is just an alternate option for those who wants direct download link. You can also try the unmask download from Downloads > Settings > Basic

Thanks for creating separate topic for another issue.

Hello @jpujolcat,

Please delete the current cloned template and re-clone the template again carefully as you want. I hope it will solve the issue.
If still the issue persists, please also share the admin access of your website in a private reply. It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Mainly the issue is because of the faulty ssl on your site. Your whole website is not getting https properly on all devices. As in pc I see

As you have already installed ssl, I would suggest you to use this plugin to make https perfect.
If the ssl issue is fixed, I hope the problem will be gone in iphone and all other devices.

Thanks

Hello,
Thanks for your nice compliments. You are the first who regret dealing with me.
I think you didn’t like my suggestion to contact theme support.
Have a nice day.
Thanks

Hello,
The issue I found is with the theme and I set the related posts option to hide. It worked. I didn’t find any issue with wpdm. Also provided you the addon to customize the buttons of wpdm. If you still face any theme related issue, I would suggest you to contact with the theme support.
Thanks

Hello,

I followed this:

Its shape is very bad, and I do not want the visitor to enter from an article reading a book to another article to read another book, I want it to appear to him as in the normal article for download and reading, like this picture from any other article
And if it is not possible to apply the form in the second image, I want to delete the tags and categories from as it appears in the first image, and the article reading the book will be free of anything else in the end.

In the first image I just found the related posts.

Let me know with more details please if I missed or misunderstood something.

Thanks

Hello,
The related post was a theme issue. I have hid those from Publisher → Theme Options → General → Single → Posts → Related Posts . Now the relates posts are gone.
To change buttons, you can use the below free addon of us. Just activate and follow that. You will be able to customize wpdm buttons with thise.

WPDM Button Templates

Let me know please if any issue persists.
Thanks

Hello,

Please follow this:

It should solve the issue. If the issue still persists, just let me know.

Thanks

Hello,
Now issue with pro plugin.
The issue was because of the custom css added by you on the theme custom css option.

.page_header_wrap {
    background: none;
}
.w3eden .mt-0, .w3eden .my-0 {
    font-size: 20px;
}
.w3eden .h3, .w3eden h3 {
    font-size: 14px;
}

.list-group-item+.list-group-item {
    border-top-width: 0;
    display: none;
}

.w3eden .btn {
    letter-spacing: 1px;
    text-transform: uppercase;
    margin-top: 5px;
}
.w3eden .btn {
    font-size: 12px;
    font-weight: 700 !important;
}

.w3eden .card h3 {
    font-size: 12pt;
	font-weight: 700;}

.footer-widgets * {
	
}

I have removed that all are okay now. If you want to reuse that, just be careful 😄.
However I spent much effort on this clueless issue. If you found my support helpful, could you leave your valuable review here?

Thanks

Hello,
I see here the version is 3.4.1 you can download from here:

WordPress Pro Membership

However, sometimes server file writing permission causes issue with the download option from setting section. That’s the reason sometimes it doesn’t work.
Thanks

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards