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Sidratul Sohrat

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Viewing 25 posts - 51 through 75 (of 300 total)
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Jan 11, 2024 at 6:12 am in reply to: Downloading packages and locking individual files in a package #192433

Sidratul Sohrat
Spectator

For the “file not found” problem issue I already showed you that it working fine in my browser.

Jan 11, 2024 at 6:10 am in reply to: Downloading packages and locking individual files in a package #192432

Sidratul Sohrat
Spectator

Hello

We don’t have “Must agree with terms” lock feature for the individual files of a package. But you can use the password lock option for each file.

Best Regards

Jan 4, 2024 at 1:35 pm in reply to: Downloading packages and locking individual files in a package #192306

Sidratul Sohrat
Spectator

Thank you for the details. The lock option is working fine from my browser. Check the screenshot.

Jan 4, 2024 at 12:52 pm in reply to: Downloading packages and locking individual files in a package #192304

Sidratul Sohrat
Spectator

Hello Simo Peltonen,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Jan 4, 2024 at 6:37 am in reply to: Permissions? #192293

Sidratul Sohrat
Spectator

You can also use plugin like this to disable the “Move to Trash” option for users.

Best regards.

Jan 4, 2024 at 6:16 am in reply to: Permissions? #192292

Sidratul Sohrat
Spectator

Hello Phill Outpost,

Allowing users to upload files without editing or deleting them requires custom development.

Jan 3, 2024 at 5:55 am in reply to: Cancel auto-renewal #192267

Sidratul Sohrat
Spectator

Hello Caria Monasterio,

Please send an order note from the order details page to disable auto-renewal.

If you choose to cancel your subscription you will no longer receive future updates for the products linked to that order when your order expires.

Also, please let us know if you have any suggestions for us or missing any feature you need, or any reason to cancel the subscription.

Thank you and regard.

Aug 24, 2021 at 1:58 pm in reply to: suppress search bar on category page (via shortcode) #160418

Sidratul Sohrat
Spectator

You are welcome.

However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired
Best Regards

Aug 24, 2021 at 1:30 pm in reply to: suppress search bar on category page (via shortcode) #160414

Sidratul Sohrat
Spectator

Hi @Brian,

Please let us know if the suggestions are helpful or you need further help on that issue.

Aug 24, 2021 at 1:26 pm in reply to: Files not showing in the frontend #160413

Sidratul Sohrat
Spectator

Here is the Category shortcode. You will find other shortcodes here.

But as you are using TinyMCE add-on for now just change the item_per_page to items_per_page. Our developer team working on it, soon this little problem will ne solved.

Thanks

Aug 24, 2021 at 10:38 am in reply to: Files not showing in the frontend #160404

Sidratul Sohrat
Spectator

Hi,

Please check https://www.suhopolje.hr/sluzbeni-glasnik-2021/ now. All your files are displaying.

Remember, you need to use items_per_page on the shortcode, not item_per_page.

If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired
Best Regards

Aug 24, 2021 at 10:25 am in reply to: Download history #160402

Sidratul Sohrat
Spectator

Hi,

Please check your site now, the download history is working fine.

If you found my support helpful, could you leave your valuable review here?

Your rating keeps us inspired

Best Regards

Aug 23, 2021 at 5:11 pm in reply to: Download history #160359

Sidratul Sohrat
Spectator

Please check this screenshot.

Aug 23, 2021 at 3:49 pm in reply to: Download history #160341

Sidratul Sohrat
Spectator

Sorry, I’m not getting access to your site.

Aug 23, 2021 at 3:44 pm in reply to: suppress search bar on category page (via shortcode) #160340

Sidratul Sohrat
Spectator

Hello,

You can hide the filter bar by changing the toolbar parameter into toolbar=0. But if you want to remove only the search bar, in that case you need to use custom CSS.

Thanks

Aug 23, 2021 at 3:30 pm in reply to: Cancel auto renew #160337

Sidratul Sohrat
Spectator

Sorry for the inconvenience. I’m informing our related department about your issue. Hope your issue will be solved soon.

Thanks

Aug 23, 2021 at 2:47 pm in reply to: Download history #160333

Sidratul Sohrat
Spectator

Hello,

Sorry for the inconvenience.

Please share your Site URL and login info in a private reply to check your issue.

Aug 23, 2021 at 2:45 pm in reply to: Files not showing in the frontend #160332

Sidratul Sohrat
Spectator

Hello @matija1506

Sorry for the inconvenience.

Please share your Site URL and login info in a private reply to check your issue.

Aug 23, 2021 at 2:27 pm in reply to: Cancel auto renew #160327

Sidratul Sohrat
Spectator

Hello @Jacqui Mann

Sorry for the inconvenience.

Did you mail at support@wpdownloadmanager.com? If not, please mail to the mentioned address with your Order Id detail and hopefully, your auto-renew will be cancelled ASAP.

Thank You

Jul 27, 2021 at 7:07 am in reply to: Multilanguage file #158369

Sidratul Sohrat
Spectator

Hi,

You can select a specific category for all the same topic files, then use this shortcode and add that category slug on the shortcode. You can add those languages’ names in the title. I think, it will look considerably similar to your example page/

Thank you

Jul 2, 2021 at 4:04 pm in reply to: The file table breaks on small monitors #156024

Sidratul Sohrat
Spectator

Hi Shark Vil,

Please check this article, hope it will help you. If you still face the problem let me know.

Thanks

Jul 2, 2021 at 6:30 am in reply to: 403 Error #156012

Sidratul Sohrat
Spectator

Hi Tamara,
Here showing HTTP error 403, there may have confliction between other plugins, you can deactivate or activate other plugins for checking.

Also, please check this for the broken admin screen.

Thanks.

Jun 11, 2021 at 5:17 am in reply to: How to Change the Default Template #155088

Sidratul Sohrat
Spectator

You may use the below add-on for changing the default template for all packages.

WPDM Default Values

Thanks

Jun 11, 2021 at 4:49 am in reply to: Cancel Subscription #155087

Sidratul Sohrat
Spectator

Please mail support@wpdownloadmanager.com with your Order Id details. I hope you should get the help

Thanks

Jun 4, 2021 at 5:12 am in reply to: Pro V5.4 issue #154854

Sidratul Sohrat
Spectator

Free version of Download Manager doesn’t have the option for custom template that’s the reason you can’t access your custom template. You have to renew the pro version for that. Please mail support@wpdownloadmanager.com with your Order Id details.

Thanks

Viewing 25 posts - 51 through 75 (of 300 total)
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