Jass

hi there,
You can get more share option in Pro-version of download manager. (image attached)

Thank you.

we also have a customization team and if you want to use them, please contact customize@wpdownloadmanager.com for quote.

Or

You need to follow the steps to customize

You need to copy the tpls/ dir from download manager plugin dir to active theme dir. (This is required to do in-case you want to update your plugin later the change wont be effected on design)
Then rename it copied tpls dir ( which is in your theme dir ) to download-manager
Now edit wpdm-all-downloads.php in download-managerdir ( which is in your active theme dir )

Hi,
Just tested. The plugin is working perfectly. This issue is due to your activated theme. Please try switching the current theme.
Thank you

You can create a page and add any of the following short-code :
[wpdm_category]– Query All Downloads From One or More Categories
[wpdm_tags]– Query all downloads from specified tag(s)
[wpdm_all_packages] – List all downloads in tabular format in a page

example, Category short-code will all parameters:

[wpdm_category id="Category Slug(s)" operator="IN" title="Custom Title Here or 1" desc="Custom Dscription or 1" toolbar="1" order_by="field name" order="asc or desc" item_per_page="10" template="temaplte name or ID" cols=4 colspad=2 colsphone=1]

However, you can use Advanced TinyMCE button plugin, which will help you to add short-codes in your page.

Hi,
Please try removing the plugin using FTP access. And download new plugin and install again. If still are facing the issue. Please provide me your FTP login info using private reply.
Thank you

Hi,
You can set your icon from files-> package settings -> icons option
Attached an image to help you.
Thank you

Hi,
Please try downloading new plugin and install. May be some files are missing or installation is not done correctly. Or
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you

Hi,
Sorry, sorting option is not available in advanced-access-control‘s short code.
Thank you.

Hi,
You need to remove the access manually from each package. And then assign the each package to specific category with specific access.
I hope this helps you.
Thanks

Christian, This usually happens due to some cache plugins. or due to conflicting to other plugins. Please try deactivating other plugins or provide me your login credentials using private reply to check the issue.
Thank you.

Hi,
I can download the .pdf file you attached. Please send the file in smartnjazzy.jk@gmail.com. Or Please try downloading new plugin and install. May be some files are missing or installation is not done correctly. Or
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you

hi,
Glad to hear your problem is solved. Can you be more clear about the download limit you are asking?
There is option Download Limit (in pro version) is associated with user role and Files(downloads). It means, limit is based on File. Suppose, Download Limit is set to 10 for subscriber role. After downloading 10 Files an user with subscriber role won’t be able to download any more Files.

Thanks