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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
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I have again forwarded it to our related team authority. Please kindly check and let me know if you have any queries.
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You need to check Anyone can register option from WP-Admin > Settings > General, I have checked it now user can register on your site. However, appearance not coming properly maybe with your theme script conflict. Please kindly check and let me know.
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No. for now, I don’t need further any information.
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Hello Zoltan Toth,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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I can’t able to access to admin with your credentials. Please kindly check and let me know.
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Glad to hear this. Please kindly let me know, if you have any more queries.
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I have again forwarded it to our related team authority. Please kindly check and let me know if you have any queries.
Thank you and kind regard
Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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This maybe your server issue. Please kindly contact your server administrator/support team for this. Please kindly check and let me know.
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Somewhere may it be conflicting, because if it is in code bug all categories may show this inconsistent. It can be your active theme too. Please kindly check.
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I have checked that you are using many categories. If the issue is appearing from some categories can you rename them with some characters/words or you can also delete and create them new with renaming? Please kindly check and let me know.
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Am I able to check the process again with WPDM settings? Please kindly check and let me know.
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Hello Olomedia,
Hope you are well. For your requiremnt you can use WPDM export/import feature. For exporting the CSV file, you can’t able to directly import the same CSV file. For that, you may follow the bulk import feature https://www.wpdownloadmanager.com/doc/bulk-import/. and please follow this CSV file, you can also edit this file with your data,
https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv
Please kindly check and let me know.
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I have back information from our team that, your server is blocking the connection to the license validation server for https://www.wpdownloadmanager.com. Please kindly contact your server administrator/support team. Please kindly check and let me know.
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I have checked and I think the issue is related to the “Photography” category, does the issue appear with other categories? Please kindly check and let me know.
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Are you using modal login here, https://dev1.cathexisvideo.com/? Please kindly check and let me know.
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Ok, I have got the info. from above.
Thank you
Hello Cathexis Technologies,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URL, you can also share some screenshots. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Am I able to check the conflict between your plugins or theme? Please kindly check and let me know.
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I am still not able to access WPDM settings, However, I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.
Thank you and regards
Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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Am I able to check this process? Disable one by one other plugins for testing if there any conflicts also switch theme to another for checking. Please kindly check and let me know.
Thank you and kind regards