Nayeem Riddhi

Your credentials are not working. Please kindly check.

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Hello Ferry,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

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Sorry for any little issue. can you please kindly elaborate on header sitting on top of the lightbox still exists issue? Please kindly check.

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Please kindly check now. I have added some CSS on Customizer > Additional CSS section. Please kindly check and let me know.

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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

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I have checked it again from my end this issue is not appearing from my side, however I have adjusted JS code now. Please try again from your end. Please kindly check.

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please kindly check here, it is working here too, https://food-biodiversity.de/fit-for-biodiversity-publikationen/. Please kindly check.

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I can’t able to access WPDM Setting or other menus. Can you please extend full access thus I can check other options too. Please kindly check.

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It is not happening from my side. Please kindly clear the site cache from your end. I hope then it may work properly. Please kindly check.

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For now we have this feature available. You can also keep a custom feature request here,https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ for your issue or requirements. Please kindly check.

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Hello ,

I think Overriding template of directory add-on should working now. Can you please kindly let me know where i should find the

<tr>
<td>Zielgruppe</td>
<td></td>
</tr>

showing and custom group, table issue. Please kindly let me know.

Thank you

Hello Chelsea Profit,

Hope you are well. I have checked that the topic already marked as resolved. Has the problem been resolved on your side? Please kindly check and let me know.

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Please kindly check now, if it fulfills your requirement.

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Overriding template of directory add-on should work now, I have changed {active-theme-dir}/download-manager/wpdm-archive-page/Compact/header.php , Compact to compact. Thus I hope it is working now.

And for custom field group, please kindly share the related URL. Please kindly check

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Please kindly let us know.

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Does it working now? Please kindly let me know.

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Please kindly share your URL where I can check and give necessary code if possible.

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Hello Lewaa Shaaban,

Hope you are well. Thanks for writing to us. Are you using the Download Limit add-on? Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Hello,

Sorry for your inconveneince. Have you made solution in any alternative way. Our team authority checked now it is working properly as expected now. Please kindly check and let me know.

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I have added the below code on your active theme functions.php file

add_filter("wpdm_lightbox", function($wpdm_lightbox){ return 2; });

Thus I hope the lightbox modal is working for the video URL attached packages. Please kindly check.

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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you and kind regards