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Can you please whitelist our domain from the server firewall? please kindly check and let me know.
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Can you please kindly share the related packages, there are many packages on your site. Please kindly check and let me know.
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For https://try.wpdownloadmanager.com/download/password-protected-pdf-file/ issue, login is required to access the pdf. Please login from here,
https://try.wpdownloadmanager.com/login-form/, credentials are, Username: demo Password: demo. Please kindly check.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
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The Avada Toggles issue has been fixed in WPDM version latest 6.7.1. Please kindly check and let me know.
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For now [doc_preview] has not detailed for passing package ID to it. However, you can take custom order still now. And for https://try.wpdownloadmanager.com/download/password-protected-pdf-file/ issue I am forwarding it to our related team authority. Please kindly check and let me know.
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Can you please share which page is broken? And for your above custom requirement, you can knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
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It depends on Google Doc viewer. You may use the Select Files option alternatively. Please kindly check and let me know.
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Hello Again,
Can you please let me know which toggle option here is not working as expected, https://rocklobsterweb.de/dev-hebammenverband/stillen? Please kindly check and let me know.
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How did you attached file? Have you attached from the Select Files menu? Please kindly check and let me know.
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Hello Dan Bolo,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Ok, please kindly check. And please let me know if you have any queries more.
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Hello Deutscher Hebammenverband,
Hope you are well. Thanks for writing to us. Please kindly share the related URL. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Please kindly check the package setting and page template which has been set to the package. However, Glad to hear that your issue has been resolved. if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Can you keep your PDF preview this format, https://ceba-uk.org/download/wpdm-test/. Please kindly check the URL and let me know.
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I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.
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For popup PDF viewer you can use PDF viewer add-on, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/, And for the issue, please share the related URL again and give the temporary login access to the back-end for checking the issue. Please kindly check and let me know.
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This page is not loading from side, https://dev.neonet.org/policies, Can you please check and let me know?
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Update is available now. Please kindly install the latest version. Please kindly check and let me know.
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If nickname has been set, please kindly check if Display name publicly as set or not. Please kindly check and let me know.
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I can’t see if there is any email assigned with my credentials profile. If already assigned then for the stats issue, I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.
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Hello Schenker Technologies,
Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you.
And if you want to change payment method, Please kindly tell us Which payment do you want to change? please let me know. I shall forward this to our authority.
Please kindly check and let me know if you have any queries.
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The download main pages are redirecting to another page. I can’t be able to download any package. Can you please elaborate on it? Please kindly check and let me know.
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I have forwarded information from our team that, Please whitelist our domain from server firewall which is blocking connection to https://www.wpdownloadmanager.com. Please kindly check.
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