Hi,
We have an issue in which users in Stats – Download History are displaying as “Guest” instead of their email.
We have the files accessible only when users are logged in to our website i.e. are known to us.
Some download stats display users emails, but most now do not.
We are running the free version of Download Manager.
Is this a known issue or how can we fix it? It’s important for our reporting to analyse usage of our downloads.
Thanks!