Forum Replies Created
I have already forwarded your requirement to our related team authority. Please kindly check and let me know if you have any more queries.
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Please kindly check here, https://try.wpdownloadmanager.com/download/pdf-viewer/.
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Ok, If you are still facing issue with PDF preview, for better preview you can use our PDF viewer add-on, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/. Please kindly check the demo too and let me know.
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Hello LORENZO BORGIANI,
Hope you are well. Can you please kindly share the related URLs for getting the issue elaborately? if possible, you can also give your temporary wp-admin login details in a private reply to check the issue.
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Hello Rodrigo Zamorano,
Hope you are well. Can you please share how your configuration is working for other contents and not for WPDM? You can share screenshots or related URLs. Thus, I can forward it to our related team authority. Please kindly check and let me know.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Please kindly check now. If it works properly for you. I have added the below CSS from Customizer > Additional CSS
.w3eden .more_previews_a {
display: inline-block !important;
}
Please kindly check and let me know.
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If you have moved files from one hosting to new one, please kindly check if the wp-content/uploads/download-manager-files directory and download manager files exist or not. If not available please copy the files from your old site wp-content/uploads/download-manager-files to the new wp-content/uploads/download-manager-files folder. I hope then it will resolve your issue. please kindly check and let me know.
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Hello LEONARDO CAMBOIM,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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I have checked this package with one image, https://bimlibrary.co/download/refrigerator-four-french-door-counter-depth/ , it is showing properly as expected. There are many packages, can you please multi images package? Please kindly check and let me know.
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Hello Webmaster Cioindex,
Hope you are well. Can you please kindly open a separate ticket for your issue, thus we can maintain the query? Please kindly check and let me know.
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Please kindly share the related URLs.
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I have attached a file for this package choosing the Select File option, https://ceba-uk.org/download/wpdm-test/
https://i.postimg.cc/mgd0t00m/screenshot-156.png.
Please kindly check and let me know.
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I have forwarded the information it to our related team authority. Please kindly check and let me know if you have any queries.
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Can you please whitelist our domain from the server firewall? please kindly check and let me know.
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Can you please kindly share the related packages, there are many packages on your site. Please kindly check and let me know.
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For https://try.wpdownloadmanager.com/download/password-protected-pdf-file/ issue, login is required to access the pdf. Please login from here,
https://try.wpdownloadmanager.com/login-form/, credentials are, Username: demo Password: demo. Please kindly check.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
The Avada Toggles issue has been fixed in WPDM version latest 6.7.1. Please kindly check and let me know.
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For now [doc_preview] has not detailed for passing package ID to it. However, you can take custom order still now. And for https://try.wpdownloadmanager.com/download/password-protected-pdf-file/ issue I am forwarding it to our related team authority. Please kindly check and let me know.
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Can you please share which page is broken? And for your above custom requirement, you can knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
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It depends on Google Doc viewer. You may use the Select Files option alternatively. Please kindly check and let me know.
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