Forum Replies Created
Can you please try with my role that you have shared for me? It is working properly with the credentials. Please kindly check and let me know.
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The option may not be coming for somewhere conflict. Am I able to disable one by one other plugins for testing if there any conflicts. I can also switch theme to another for checking. Please kindly check and let me know.
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You can change the New User Default Role to Subscriber from here , https://staging15.livingroomconversations.org/wp-admin/options-general.php, Please kindly check and let me know.
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We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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I have tried with your credentials, the download count is still coming in history. Can you please try with your given credentials that you have given to me. Please kindly check and let me know.
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We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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Hello denshi kikusui,
Hope you are well. And sorry for the inconvenience. Please kindly share your Order ID details, thus I can forward it to our related authority. Please kindly check.
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Have you replied with any reply, has the problem been resolved on your side? Please kindly check and let me know.
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It has been adjusting as per proper display, How should it looks good on any device or the near setting adjustment for responsive devices, i think it is download page template you have shared, https://vimaland.com/download/cane/, And one download per line it is suitable here for the mobile device. Please kindly check.
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Hello Georges,
I have downloaded one package from your site, now it is coming properly on your stats,
https://www.avcoi.org/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-stats
Please kindly check and let me know.
Thank you and kind regards
Hello georges,
Hope you are well. Sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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You can edit the link template PHP file directly from the download-manager plugin folder, for creating template files and for making backup your file you may follow this doc, https://www.wpdownloadmanager.com/doc/template-files. Please kindly check and let me know.
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Please kindly share the related URLs. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Hello Rodrigo Zamorano,
I have information from our team authority that, You need to customize the template files for implementing your requirements. Please kindly check and let me know.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
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The image was removing by the upload host, I have uploaded the image another host,
Please kindly check.
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Sorry for your situation. We generally not provide details code solution on the forum. Please kindly check and let me know.
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Hello P V,
Hope you are well. And sorry for the inconvenience. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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I think those are not WPDM Elementor element, there are may be other plugin elements. You can enable/disable those plugins style/script. Please kindly check and let me know.
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It may require order a custom service request, you can order your requirement and discuss it here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
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When you download any package, It creates count and enlisted in Download History. Please kindly check and let me know.
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I have attached again another image,
Please kindly check.
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Hello Rodrigo Zamorano,
Hope you are well. Can you please let me know which shortcode you are talking about? Please kindly share the shortcode. Please kindly check and let me know.
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It is working properly from my end, please kindly check my attached image,
Please kindly check and let me know.
Thank you and regards