Hello Tham Hoang,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Kees Krul,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Ok, glad to hear this , Please kindly let me know if you have any issues.
Thank you and kinmd regards
It’s name link-template-deafult
, you can find it from Downloads > Templates > Link Templates
, please kindly check.
Thank you and kind regards
With [wpdm_packages]
shortcode you are capable to use custom link-template
for appearance. It has also a parameter callied template
, Please kindly check.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Please kindly update the default value add-on to the latest version. please kindly check.
Thank you and kind regards
Hello Pranav Deobhakta,
Hope you are well. Thanks for writing to us. wpdm_all_packages
shortcode may have not the scope entirely with your requiremets, but you can check this shortcode too for your requirement,
[wpdm_packages] – WP_Query in a shortcode for download manager packages
Please kindly check.
Thank you again and regards
Sorry for the inconveneince. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello Steven,
Hope you are well. And sorry for the inconvenience. Can you please share the order id details thus I can forward it to our related team authority for the issue. Please kindly check and let me know.
Thank you and kind regards
It may have a conflict between your plugins or theme too. Am i able disable one by one other plugins for testing if there any conflicts. I can also switch theme to another for checking. Please kindly check and let me know.
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I have checked the Flyer section download, it seems that the download is working properly as expected for those packages. Please kindly check and let me know.
Thank you and kind regards
I have back information from our team authority that, please kindly wait 24 hour for your issue. I hope within this time the issue maybe get resolved. Please kindly check.
Thank you and regards
Please kindly share the related URL.
Thank you
Please kindly have patience. I have information from our team that, you may receive a response within this week. We are sorry for the delay.
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Have you replied amy message here? Please kindly check.
Thank you and regards
Any meta-data you may include to tha packages, thus it maybe conflicting for updating default value. Please kindly check.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Hello Michael Rollins,
Hope you are well. And sorry for the inconveneince. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
I have back with information from team member that, please kindly use this CSV file and format, https://we.tl/t-d4vAhYKDiQ, I hope it may work properly for you. Please kindly check.
Thank you and kind regards
We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Ok, so you have ensured that multiple tags along with this structure of tags are working but individully single tag like these are not working “3ds”, “5ft”, “4mt”, “6yt”, please kindly check and let me know.
Thank you and kind regards
Ok, I have checked your issue. can you please kindly keeping another tag along with 3ds if it is working for you. Please kindly check.
Thank you again and regards