Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 176 through 200 (of 19,278 total)
in reply to: I can not upload the new file #206683

Nayeem Riddhi
Moderator

Hello Tham Hoang,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

in reply to: Download Limit not working #206682

Nayeem Riddhi
Moderator

Hello Kees Krul,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Unsubscribe #206672

Nayeem Riddhi
Moderator

Hello Denis Beliajevas,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards


Nayeem Riddhi
Moderator

Ok, glad to hear this , Please kindly let me know if you have any issues.

Thank you and kinmd regards


Nayeem Riddhi
Moderator

It’s name link-template-deafult, you can find it from Downloads > Templates > Link Templates, please kindly check.

Thank you and kind regards


Nayeem Riddhi
Moderator

With [wpdm_packages] shortcode you are capable to use custom link-template for appearance. It has also a parameter callied template, Please kindly check.

Thank you and kind regards


Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

in reply to: Default Values #206658

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

in reply to: Default Values #206656

Nayeem Riddhi
Moderator

Please kindly update the default value add-on to the latest version. please kindly check.

Thank you and kind regards


Nayeem Riddhi
Moderator

Hello Pranav Deobhakta,

Hope you are well. Thanks for writing to us. wpdm_all_packages shortcode may have not the scope entirely with your requiremets, but you can check this shortcode too for your requirement,

[wpdm_packages] – WP_Query in a shortcode for download manager packages

Please kindly check.

Thank you again and regards

in reply to: Default Values #206635

Nayeem Riddhi
Moderator

Sorry for the inconveneince. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Download Manager Renewed but still showing expired #206632

Nayeem Riddhi
Moderator

Hello Steven,

Hope you are well. And sorry for the inconvenience. Can you please share the order id details thus I can forward it to our related team authority for the issue. Please kindly check and let me know.

Thank you and kind regards

in reply to: Default Values #206628

Nayeem Riddhi
Moderator

It may have a conflict between your plugins or theme too. Am i able disable one by one other plugins for testing if there any conflicts. I can also switch theme to another for checking. Please kindly check and let me know.

Thank you and kind regards

in reply to: “Send download link” could not be deactivate #206613

Nayeem Riddhi
Moderator

I have checked the Flyer section download, it seems that the download is working properly as expected for those packages. Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

I have back information from our team authority that, please kindly wait 24 hour for your issue. I hope within this time the issue maybe get resolved. Please kindly check.

Thank you and regards

in reply to: “Send download link” could not be deactivate #206609

Nayeem Riddhi
Moderator

Please kindly share the related URL.

Thank you


Nayeem Riddhi
Moderator

Please kindly have patience. I have information from our team that, you may receive a response within this week. We are sorry for the delay.

Thank you and kind regards

in reply to: Problem with Upload File #206604

Nayeem Riddhi
Moderator

Have you replied amy message here? Please kindly check.

Thank you and regards

in reply to: Default Values #206603

Nayeem Riddhi
Moderator

Any meta-data you may include to tha packages, thus it maybe conflicting for updating default value. Please kindly check.

Thank you and regards

in reply to: Problem with importing tags in CSV bulk upload #206602

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards


Nayeem Riddhi
Moderator

Hello Michael Rollins,

Hope you are well. And sorry for the inconveneince. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Problem with importing tags in CSV bulk upload #206583

Nayeem Riddhi
Moderator

I have back with information from team member that, please kindly use this CSV file and format, https://we.tl/t-d4vAhYKDiQ, I hope it may work properly for you. Please kindly check.

Thank you and kind regards

in reply to: Problem with importing tags in CSV bulk upload #206581

Nayeem Riddhi
Moderator

We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Problem with importing tags in CSV bulk upload #206578

Nayeem Riddhi
Moderator

Ok, so you have ensured that multiple tags along with this structure of tags are working but individully single tag like these are not working “3ds”, “5ft”, “4mt”, “6yt”, please kindly check and let me know.

Thank you and kind regards

in reply to: Problem with importing tags in CSV bulk upload #206576

Nayeem Riddhi
Moderator

Ok, I have checked your issue. can you please kindly keeping another tag along with 3ds if it is working for you. Please kindly check.

Thank you again and regards

Viewing 25 posts - 176 through 200 (of 19,278 total)