Nayeem Riddhi

I have replied to your topic which you have mentioned before.

Thanks.

Hello,

The issue related to your topic is the thumbnail image which is working fine from my side and also the other user’s side. If the problem is creating with your site if possible, Please, give your temporary wp-admin login details in private reply for checking we will check the issue.

Thanks.

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled with the latest version.

Thanks.

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled with the latest version.

After that let me know if it is working.

Thanks.

Hi,

Which shortcodes are you using on your page? please let me know. if possible Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hello,

Wait, I will try to check it today.

Thanks.

Oh, see my previous reply

Hello,

Please check now. It is working now. I have disabled Bootstrap CSS from Settings > User Interface.

Thanks.

Glad to hear that 🙂

Hello,

Attached files are working now and for the news of Zip file or your saying package download only works individual downloads for remote links like amazon s3 or others. For further implementation of the amazon s3 zip when we will update it, we will let you know.

Thanks.

Hello,

I have said that if possible give your temporary wp-admin login details in private reply for checking. we will try to look into the issue.

Thanks.

Hello,

Can you update the WPDM plugin this way?

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled with the latest version.

After that let me know if it is working then.

Thanks.

How did you install your site with WordPress? please log in to your hosting server and browse the plugins.

Ok, busy with other topics, just checking now.

Ok, I can’t log in now, please delete the Orange Money Payment Gateway add on temporary for now using FTP or Cpanel, i will manually add this and check after log in.

Thanks.

Hmm, yes, please give your site URL too. Is it urgent?, I am busy with other topics too

Ok,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Ok, I am going to check it again.

Hello,

You marked that the problem has been resolved, has the problem been solved?

Thanks.

Hi,

Ok now you have to browse via Bulk Import option to the corresponded folder, but you have to do it once a time only. And as an admin, you shouldn’t attach a file like wp-config.php. hope you have got your answer.

Thanks.

Hello,

One user can cancel his/her subscription by using this shortcode from his/her dashboard [wpdm_user_dashboard] and as you want restriction for choosing multiple plans, we have noted this for implementation.

Thanks.

Hi,

Are you not able to delete the files, please let me know. If possible, please give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Are you talking about [wpdm_frontend] shortcode and adjustment on this? please let me know.

Thanks.