Nayeem Riddhi

Hi,

The lazy download is not working correctly in the live server, but working in localhost. I have found the issue. Soon I will try to update about this.

Thanks.

Ok, I have seen this. This is not office hours in our local time. you may get an update about this 3-4 hours later.

Thanks.

Hi,

Those add-ons are in the all-add-on pack, they are also in

WordPress Download Manager Special Pack

.

so, what may be the conflict?

Please let me know.

Hi,

If you look into the https://www.wpdownloadmanager.com/download/wordpress-download-manager-special-pack/, then you will find there also included some special add on. Those you have already purchased through

all add-ons pack

Please let me know.

Thanks.

Soon, you will be updated about this.

Thanks.

Hi,

Can you please look into it? https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,

Please let me know if it helps you.

Thanks.

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Please let me know if it helps you.

Thanks.

Hi,

Please adjust settings from Downloads > Settings > User Interface enabling/disabling styles/scripts. if it helps you please let me know.

Thanks.

Hi,

Which version you are using? have you changed something from Downloads > Settings > User-interface. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

We update frequently for making compatible with the latest. we also try to add this feature too in our updated version.

Thanks.

Hi,

Please check here, https://www.wpdownloadmanager.com/wordpress-download-manager-change-log/

Thanks.

Maybe one script conflicting inside the plugin

Please let me know, #2 and #3 get solved thus this way.

Hi,

Please follow these steps if your problem get a solution by upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Thanks.

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hi,

The plugin Bold Builder making the conflict. after disabling the plugin, it is working fine. Please check.

Thanks.

Hi,

For issue #3, is it causes for WooCommerce Membership plugin? please let me know.

Thanks.

Hi,

You can use Loco Translate or gtranslate plugin also. I hope they may help you.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

For the same user, repetitive download restriction needs IP track or user role set, there is also a WPDM Membership plugin for role settings. From default settings, it can be done through some customization, you can place your query here for customization, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade.

Thanks.

Hi,

For now, WPDM only supports version 2.

Thanks.

Hello,

If you want to cancel your subscription or any payment related query, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

Thanks.

Hi,

Please try to switch theme to another theme, if possible, please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Please install the Premium Package ( https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/ ) to customize the currency option.

If you have already installed it then go to Downloads > Settings > Premium Package > Payment > Currency Configuration to change the currency.

Hello,

Are you facing trouble with finding download files or download links? Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.