Nayeem Riddhi

Hi,

For a direct download link, you can use this [wpdm_direct_link] this shortcode or just follow this doc https://www.wpdownloadmanager.com/doc/short-codes/wpdm_direct_link-embed-direct-download-link-as-a-simple-text-link/

Otherwise, you can just copy the link as the attached image,

Thanks.

Where you have found that? so, now, has the problem been solved? please let me know.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hello,

The issue related to your topic is the thumbnail image which is working fine from my side and also the other user’s side. If the problem is creating with your site if possible, Please, give your temporary wp-admin login details in private reply for checking we will check the issue.

Thanks.

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled with the latest version.

Thanks.

Hi,

Which shortcodes are you using on your page? please let me know. if possible Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Oh, see my previous reply

Glad to hear that 🙂

Hello,

I have said that if possible give your temporary wp-admin login details in private reply for checking. we will try to look into the issue.

Thanks.

How did you install your site with WordPress? please log in to your hosting server and browse the plugins.

Ok, I can’t log in now, please delete the Orange Money Payment Gateway add on temporary for now using FTP or Cpanel, i will manually add this and check after log in.

Thanks.

Ok,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hello,

You marked that the problem has been resolved, has the problem been solved?

Thanks.