Nayeem Riddhi

Ok, I will try to check it soon.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

OK, if you want to exclude download posts in the search result in your site, please put below code in your theme functions.php,

add_action( 'init', 'wpdm_custom_type', 99 );
function wpdm_custom_type() {
    global $wp_post_types;
    if ( post_type_exists( 'wpdmpro' ) ) {
        $wp_post_types['wpdmpro']->exclude_from_search = true;
    }
}

Thanks, sorry for some late.

Hi,

Can you please check it, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/ and what type of variable you want to give for the different package.

Thanks.

Hi,

You may be choosing the Select From Media Library option. By default, it will do so. You can also choose the other option too. When you attach files from media library as URL WPDM simply redirect to that URL when a user clicks on the download button, but when you upload a file directly or attach a file from server as server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your file is already in the media library, and you want them to download instead of open in browser, please attach those files using the server file browser instead of the medial library file selector.

Thanks.

Hi,

Can you please give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Please check the Dir path is set correctly or not, you can also set it as default. You can check it from Basic > Server File Browser > Server File Browser Base Dir:

Thanks.

Hi,

Soon, you will be updated.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for adjusting.

Thanks.

Glad to hear that, if you like our services please not forget to review us with 5* here, https://wordpress.org/support/plugin/download-manager/reviews/.

will be very thankful.

Thanks.

Hi,

Your download-2 has been fixed. and for the video, you have to put the downloadable file URL or you can also upload it via options.

Thanks.

Hi,

I think it may be coming from your pages or coming from your menu settings. Please check

Thanks.

Hi,

Try to make enabling/disabling other plugins, if there any conflict creating.

Thanks.

Hi,

I have checked the issue. Somewhere your theme making the conflict. It has to be checked from the theme functions.php code where the conflict creating. you can check it after activating other themes, then it doesn’t remain.

Thanks.

Hi,

Your problem has been fixed. It was creating the issue with Private Download Link Usage Limit, somehow it has been set to 0.

I have adjusted it. Now it is working.

Thanks.

Oh, glad to hear that it is working now.

Thanks.

Hi,

You should use categories slug not name. Please check, I have adjusted it and now it is working.

Thanks.

Hi,

Please can you please follow these steps,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

if it is not helping you let me know.

Thanks.

Hi,

You have just set this discount for these roles, please check from incognito mode,

it should work.

Thanks.

Hi,

Which version you are using? you may not properly configure them. if possible, Please, give your temporary wp-admin login details in a private reply for checking and also the related pages.

Thanks.

Are you using a shortcode on your page/post? or just a file link. please let me know and give the related pages.

Thanks.

Hi,

What’s function is not working? and you can put your base_price and sales_price from package settings > pricing and discount section. Please check and let me know.

Thanks.

Hi,

You can check this doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/, here one parameter called cols you can check this as your given value. also, you can check this doc too, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

Thanks.

Hi,

It has been adjusted. Please check.

Thanks.

Hi,

Can you provide a screenshot from which menu you want to hide?

Thanks.