Page 748 – WordPress Download Manager

Jan 24, 2020 at 4:22 pm in reply to: Problem w/ Accordion add-on #118931

Nayeem Riddhi

Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Jan 24, 2020 at 4:21 pm in reply to: Cannot Download updates and NOW my site is BROKEN! #118930

Nayeem Riddhi

Moderator

Hello,

If you want to manually update your WPDM plugin, please, follow these necessary steps,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Jan 24, 2020 at 4:11 pm in reply to: Hide Stats page from users #118929

Nayeem Riddhi

Moderator

Hi,

You can set the template from package settings. and if you have many files you can set it with default value add on, https://www.wpdownloadmanager.com/download/wpdm-default-values/.

Thanks.

Jan 24, 2020 at 3:53 pm in reply to: Hide Stats page from users #118926

Nayeem Riddhi

Moderator

No, you will get an option like the image.

Thanks.

Jan 24, 2020 at 3:46 pm in reply to: Hide Stats page from users #118923

Nayeem Riddhi

Moderator

Yes, you will able to clone and edit templates from the Downloads > Templates panel

Thanks.

Jan 24, 2020 at 3:00 pm in reply to: Problem with Accordion add-on #118918

Nayeem Riddhi

Moderator

Hello,

@Ian please, open a separate ticket for this.

Thanks.

Jan 24, 2020 at 2:56 pm in reply to: Hide Stats page from users #118917

Nayeem Riddhi

Moderator

Hi,

You can create your own template and hide them in your own way in the PRO version easily. But, if you are using the free version, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/, you can edit page templates and save as in your own theme folder like {active-theme}/download-manager/tpls.

Thanks.

Jan 24, 2020 at 2:29 pm in reply to: Need a better category slug and breadcrumb #118916

Nayeem Riddhi

Moderator

Hi,

You can change the Category Base URL from Basic > URL Structure like the image attached.

Thanks.

Jan 24, 2020 at 1:01 pm in reply to: Templates lost after update from v4.x to v5 #118913

Nayeem Riddhi

Moderator

Hi,

If you are building custom PHP file template you can keep them in your theme folder, you can follow this docs https://www.wpdownloadmanager.com/doc/template-files/. you can keep them in {active-theme}/download-manager/tpls/ folder.

And if you are building from the templates section in Downloads > Templates, if you update or delete the plugin. and again install the plugin you will not lose data.

Thanks.

Jan 24, 2020 at 10:51 am in reply to: Download Manager with Elementor #118909

Nayeem Riddhi

Moderator

Hi,

[wpdm_packages] will bring you all the downloads packages. here is a reference link https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, you can use https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/ this for specific or multiple categories.

Thanks.

Jan 24, 2020 at 5:45 am in reply to: Use permanent folder with documents already uploaded #118902

Nayeem Riddhi

Moderator

Hi,

You can use,
[wpdm_tree] shortcode in this case.
Short-code for generating tree view of the specific category:
[wpdm_tree category="category-slug"]
And if you want to use direct download link, use:
[wpdm_tree download_link=1]

and for this, you have to use this add on, https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/

Thanks.

Jan 24, 2020 at 4:02 am in reply to: Direct Download of Document in Package #118901

Nayeem Riddhi

Moderator

Please, give your temporary wp-admin login details in private reply for checking why brother Shahjada reference is not working.

Thanks.

Jan 23, 2020 at 6:27 pm in reply to: Creating a pdf Label link to add in Elementor via “Short Codes” #118890

Nayeem Riddhi

Moderator

Hello,

If you are using the free version, you need to follow this doc, https://www.wpdownloadmanager.com/doc/template-files/ or if you are using the pro version, you can create a new link template from your own and customize it.

Thanks.

Jan 23, 2020 at 6:24 pm in reply to: Quick Add not working. #118889

Nayeem Riddhi

Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Jan 23, 2020 at 6:17 pm in reply to: Update from 3.06 to 3.08 with Amazon s3 plugin Active Causing Issues #118888

Nayeem Riddhi

Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Jan 23, 2020 at 6:15 pm in reply to: Upload Not Working on Front End #118887

Nayeem Riddhi

Moderator

Hello,

Yes, you can edit the package and there you can delete or add your attachments.

Thanks.

Jan 23, 2020 at 6:08 pm in reply to: can’t view separate files in package #118886

Nayeem Riddhi

Moderator

you will find [file_list] tag is here, https://www.wpdownloadmanager.com/doc/templates/template-tags/. and you can use it in your package description for showing individual files.

Thanks.

Jan 23, 2020 at 5:38 pm in reply to: Download Manager with Elementor #118884

Nayeem Riddhi

Moderator

Hi,

From your point

1. Shortcode is working fine, you need just put in shortcode element of elementor editor. Then refresh page outside the editor.
2. Please put order_by with download_count and order with asc. it will work there.
3. If minor custom design need change, I can change it. If need major change, you can contact here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/
4. You can use this https://www.wpdownloadmanager.com/download/user-review-add-on/ add on for showing your reviews.

Thanks.

Jan 23, 2020 at 4:39 pm in reply to: Direct Download of Document in Package #118877

Nayeem Riddhi

Moderator

Hello,

You can follow this doc as per given instruction, you will be able to make a direct download link. and you will also be able to add CSS classes for designing your button.

[wpdm_direct_link] – Embed direct download link as a simple text link

Thanks.

Jan 23, 2020 at 4:35 pm in reply to: freaky code under reg form #118876

Nayeem Riddhi

Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Jan 23, 2020 at 4:33 pm in reply to: Upgrade from 5.03 to 5.05 -or- WTH is wrong with this plugin? #118875

Nayeem Riddhi

Moderator

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Jan 23, 2020 at 4:32 pm in reply to: can’t view separate files in package #118872

Nayeem Riddhi

Moderator

Hello,

You can use [file_list] tag in your package, for getting a separate download file. I have used this tag https://spanadvocacy.org/download/start-quick-guides/ in this package , please check.

Thanks.

This reply was modified 5 years, 3 months ago by Nayeem Riddhi.

Jan 23, 2020 at 3:33 pm in reply to: bulk import does not work properly #118871

Nayeem Riddhi

Moderator

I can do it for one or two packages for the sample. But if you want full CSV file ready, please contact here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/

Thanks.

Jan 23, 2020 at 1:12 pm in reply to: WPDM Pro with form lock and file cart (CF7 problem) #118862

Nayeem Riddhi

Moderator

Ok, I am checking that way

Jan 23, 2020 at 1:06 pm in reply to: WPDM Pro with form lock and file cart (CF7 problem) #118859

Nayeem Riddhi

Moderator

This reply has been marked as private.

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