Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 18,676 through 18,700 (of 19,273 total)

Nayeem Riddhi
Moderator

Have to look into your site, please give your site link and also related pages.

Thanks.


Nayeem Riddhi
Moderator

Hello,

Sorry for a little bit late, have you checked Open in Browser option from Basic Settings.

Thanks.


Nayeem Riddhi
Moderator

Try 2 different downloads, then refresh the page. Don’t click on the same link multiple titles, repeated click on the same link in the same session will be counted as one.

Thanks.


Nayeem Riddhi
Moderator

Hello,

Are you using this add on https://www.wpdownloadmanager.com/download/mailchimp-subscription/ for your MailChimp subscription? please let me know.

Thanks.

in reply to: how to use WPDM WithOut Sidebar #119964

Nayeem Riddhi
Moderator

OK, you want it will fill the sidebar area also? please let me know.

Thanks.

in reply to: EU VAT #119960

Nayeem Riddhi
Moderator

Hi,

Are you searching for a tax option? Please let know.

Thanks.


Nayeem Riddhi
Moderator

Hi,

I have created a page template Multiple File Page Template, it will work only if the package has multiple files then it will show the download button. but you have mostly price enabled package, so when you will use price enable then this page template will not work. please check this package, https://stockclipart.net/download/wpdm-test-package/, and let me know if it works for you.

Thanks.

in reply to: Premium pkg issue #119925

Nayeem Riddhi
Moderator

Hello,

What type of problem you are facing, the settings all are the same with the WPDM pro settings, can’t you able to figure out that? if I can’t able to get you, please attach some screenshot.

Thanks.

in reply to: how to use WPDM WithOut Sidebar #119923

Nayeem Riddhi
Moderator

Hello,

Your sidebar has been fixed. I have just created a single-wpdmpro.php file in your Jannah theme and adjusted it with your sidebar. Please clear your cache and reload your page for checking. and let me know if it works for you.

Thanks.

in reply to: Organising upload / cache folders #119921

Nayeem Riddhi
Moderator

Sorry for a bit little late reply. It will not create a folder but will attach the files for the associated folder. hope your problem will be solved.

Thanks.

in reply to: CSS Padding Issue w/ Add to Cart Button #119920

Nayeem Riddhi
Moderator

Hi,

Please add this CSS for adjusting the height of the product price

h3.wpdmpp-product-price {
    line-height: 0.5;
}

form#wpdm_cart_form_43541 {
    line-height: 0.5;
}

Thanks.


Nayeem Riddhi
Moderator

And if your problem doesn’t solve this way, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.


Nayeem Riddhi
Moderator

Hello,

Your category tab will not be missing,
Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

in reply to: remove auto renewal #119900

Nayeem Riddhi
Moderator

If you want to cancel your subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page. and let me know which you feature do you want with our WPDM plugin.

in reply to: Allow Access NOT WORKING & No replies from you! #119898

Nayeem Riddhi
Moderator

Hello,

Sorry for your trouble with the issue.Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

in reply to: File Cart and “Allow Access” for user roles #119896

Nayeem Riddhi
Moderator

Yes, Whoever you will give allow access, those will be able to add to cart the package.

Thanks.


Nayeem Riddhi
Moderator

Hello,

Have you checked the [wpdm_frontend] feature? you will find the doc here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/.

Thanks.


Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking-adjustments and also related pages.

Thanks.

in reply to: how to use WPDM WithOut Sidebar #119890

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking-adjustments and also related pages.

Thanks.

in reply to: Organising upload / cache folders #119855

Nayeem Riddhi
Moderator

Hello,

Have you checked the Attach Dir feature for uploading files. let me know if it helps you. and if not please clear your issue.

Thanks.

in reply to: Sanitised file naming causes broken links #119854

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking the issue.

Thanks.

in reply to: stop auto renewal #119834

Nayeem Riddhi
Moderator

If you want to cancel your subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

  • This reply was modified 5 years, 4 months ago by Nayeem Riddhi.
in reply to: Failed to load PDF document #119832

Nayeem Riddhi
Moderator

Hello,

Has the problem been solved? Please let me know.

Thanks.

in reply to: Still can’t save settings after htaccess fix #119830

Nayeem Riddhi
Moderator

I have just removed <i class="fa fa-exclamation-triangle"></i> from Download Limit Message: option from basic settings

in reply to: Still can’t save settings after htaccess fix #119826

Nayeem Riddhi
Moderator

Hello,

Please check now. let me know if it works for you.

Thanks.

Viewing 25 posts - 18,676 through 18,700 (of 19,273 total)