Page 748 – WordPress Download Manager

Mar 21, 2020 at 1:24 pm in reply to: Conflict with WooCommerce Membership also #122545

Moderator

Please describe your problem elaborately and give related pages for checking, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 21, 2020 at 1:08 pm in reply to: You are not allowed to download #122544

Nayeem Riddhi

Moderator

Hi,

Please check from Package Settings > Allow Access is there any restriction remained.

Thanks.

Mar 21, 2020 at 9:54 am in reply to: Download link in the mail cannot work #122542

Nayeem Riddhi

Moderator

Hi,

Email template can be customized. Please, give your temporary wp-admin login details in a private reply for checking and adjusting.

Thanks.

Mar 21, 2020 at 9:52 am in reply to: Project Navigation #122541

Nayeem Riddhi

Moderator

Hi,

Your single-wpdmpro.php has been created and adjusted. It is working fine. Please check…

Thanks.

Mar 21, 2020 at 7:20 am in reply to: Bulk Update PDF Stamper Settings #122538

Nayeem Riddhi

Moderator

Hi,

By default, it has not like such an option for Bulk to apply for PDF stamper settings. You can place a custom request for your query here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade, I hope it will help you.

Thanks.

Mar 21, 2020 at 7:13 am in reply to: Changing the default style on [tags]? #122537

Nayeem Riddhi

Moderator

Hi,

I think they are maybe coming from your theme style colors if they are inheriting from WPDM button colors, you can adjust them from Downloads > Settings > User Interface > Colors otherwise you have to give them color through your theme CSS.

Thanks.

Mar 21, 2020 at 6:57 am in reply to: Conflict with WooCommerce Membership #122534

Nayeem Riddhi

Moderator

So, your download links are causing trouble for downloading for the WPML Multilingual CMS plugin. and which page is related to membership information, please mention.

Thanks.

Mar 21, 2020 at 6:48 am in reply to: Archieve Files #122532

Nayeem Riddhi

Moderator

Hi,

This option,

Mar 21, 2020 at 6:38 am in reply to: Archieve Files #122529

Nayeem Riddhi

Moderator

Hi,

Please check. I have checked with this package, https://managementresearch.co.in/download/wpdm-test/. It showing that it has been expired.

are you searching for this option should be worked or other else? please let me know. and which list it is showing

Thanks.

This reply was modified 5 years, 7 months ago by Nayeem Riddhi.

Mar 21, 2020 at 6:11 am in reply to: Download button for email lock download is showing in white #122525

Nayeem Riddhi

Moderator

Hi,

I have attached an image for your clarification. please see the attached image, there primary color has been set white, so you have to change that and refresh the page with hard reload or pressing CTRL + F5. thus you will see the result.

thanks.

Mar 21, 2020 at 5:59 am in reply to: Archieve Files #122524

Nayeem Riddhi

Moderator

Hi,

Are you meaning this option? WordPress by default has this option.

Please let me know.

Thanks.

Mar 21, 2020 at 2:29 am in reply to: Conflict with WooCommerce Membership #122522

Nayeem Riddhi

Moderator

Hi,

Your links are working now. Your one plugin called WPML Multilingual CMS was making a conflict. It has been disabled now. Please check

Thanks.

Mar 20, 2020 at 4:53 pm in reply to: Advanced Access Control not blocking users #122513

Nayeem Riddhi

Moderator

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 20, 2020 at 4:51 pm in reply to: Download button for email lock download is showing in white #122512

Nayeem Riddhi

Moderator

Hi,

You can adjust them from Downloads > Settings > User Interface > Colors/ Google Font. It will help you for adjusting.

Thanks.

Mar 20, 2020 at 4:41 pm in reply to: Is there a library of the tiny icons for the templates? #122511

Nayeem Riddhi

Moderator

Hi,

Yes, it is from font-awesome icons. You will find the icons lists here, https://fontawesome.com/icons?m=free

Thanks,

Mar 20, 2020 at 4:38 pm in reply to: “there has been a critical error” with protection options #122510

Nayeem Riddhi

Moderator

Hi,

From our developer, I have informed that it might be misconfigured with key and ID. Though I am trying now from my side, is there any misconfiguration or compatibility issue. I will try to update you tomorrow.

Thanks.

Mar 20, 2020 at 3:12 pm in reply to: Advanced Access Control not blocking users #122502

Nayeem Riddhi

Moderator

Hi,

When you are using the Advanced Access Control add on, you should delete/remove the Allow Access option value then select the Select Members option value. I hope it will help you.

Thanks.

Mar 20, 2020 at 2:50 pm in reply to: Underscore issue with Stripe #122500

Nayeem Riddhi

Moderator

Hi,

Please press the Pay with Credit Card (Stripe) button, then press Subscribe, it should work

Thanks.

Mar 20, 2020 at 2:45 pm in reply to: Archieve Files #122499

Nayeem Riddhi

Moderator

For widget, You can select any widget from the widget area to your theme right sidebar. and your package should be worked if you have selected the related category. Please check…

Thanks.

Mar 20, 2020 at 1:50 pm in reply to: Cannot change Link template after Download manager Pro renewed #122496

Nayeem Riddhi

Moderator

Hello,

Please check now. It is working. you have messed up the code. So, I have adjusted it.

Thanks.

Mar 20, 2020 at 1:35 pm in reply to: Issues updating WPDM from 4.9.6 to 5.0.7 #122494

Nayeem Riddhi

Moderator

Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 20, 2020 at 1:26 pm in reply to: Project Navigation #122493

Nayeem Riddhi

Moderator

Hi,

You can copy your theme single.php then rename it to single-wpdmpro.php. Next, you have to adjust this code

<?php the_post_navigation( array(
            'prev_text'                  ► __( 'prev chapter: %title' ),
            'next_text'                  ► __( 'next chapter: %title' ),
        ) );
?>

in appropriate position. Please check and let me know. if you can’t able to do that, if possible, Please, give your temporary wp-admin login details in private reply for adjusting.

Thanks.

Mar 20, 2020 at 9:57 am in reply to: Add-on update #122484

Nayeem Riddhi

Moderator

Hi
Please follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have active subscription then you can update the future releases right from your plugins page.

Thanks.

Mar 20, 2020 at 5:06 am in reply to: Possibility to open or download #122469

Nayeem Riddhi

Moderator

Hi,

For a direct download, you can check this doc https://www.wpdownloadmanager.com/doc/short-codes/wpdm_direct_link-embed-direct-download-link-as-a-simple-text-link/, [wpdm_direct_link] enable you to direct download.

Thanks.

Mar 19, 2020 at 6:57 pm in reply to: Can i hide items from certain users? #122455

Nayeem Riddhi

Moderator

Hi,

What are you meaning the whole line, is its page or a portion of the description. Please let me know.

Thanks.

Nayeem Riddhi

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