Nayeem Riddhi

Hi,

Please put your correct credentials and please uncheck the option as None Selected as I image attached.

Thanks.

Hello,

I shall check with the previous topic which you have been created. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Are they are download packages link? if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

For now, no tag available yet to show fav count, but it is a good idea and we shall add with the next update.

Thanks.

Hi,

For canceling autorenewal please email support@wpdownloadmanager.com. If you want to cancel your subscription, please mail your order ID to or send an order note from your order details page.

Thanks.

Hi,

Please check this package, http://staging.frebers.com/download/wpdm-test-2/, it is working both for featured image and additional images. I have adjusted the single-wpdmpro.php for featured image the_post_thumbnail( 'medium' ); code. please check.

Thanks.

BY default, without download file will not be counted as the count for the download

Hi,

it is not compatible with the free version yet, however with the next update of the WPDM free version, we are going to make it compatible.

Thanks.

Hi,

Is there any error showing in the browser console? please check and let me know.

Thanks.

Hi,

What’s your query? Please describe elaborately. I will try to help you.

Thanks.

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Then you should use download limit setting the value 999999 as the Limit Reset Period. It should work for an unlimited download option.

Please let me know if those works for you

Thanks.

• This reply was modified 5 years, 10 months ago by Nayeem Riddhi.

The “lock” by email option should work as the other lock option works too. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Are you searching for [fav_button] template tag for templates, there are extended other tags also available in https://www.wpdownloadmanager.com/doc/templates/template-tags/, please check and let me know

Thanks.

Hi,

For canceling autorenewal please email support@wpdownloadmanager.com. If you want to cancel your subscription, please mail your order ID to or send an order note from your order details page.

Thanks.

Hi,

The width should be adjusted as the theme design, it can be increased some width but not full width breaking the theme width. And for multiple files for [file_list] tag, it needs to be customized download-manager/libs/class.Filelist.php.

Thanks.

Hi,

Without download the file the count will not be increased, have you checked that?

Thanks.

Hi,

Do you want to give wp-admin access to other roles for the Downloads section?

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

I have checked the issue, somehow it is conflicting with our WPDM – PDF Stamper add on. I have deactivated now. Now the issue has been solved. Please check.

Thanks.

Hi,

I have updated it to the related developers, soon you will be updated.

Thanks.

Hi,

Can’t able to login. There is also giving console error while login, can you please activate your basic login page for checking?

Thanks.

Hi,

Can you please use my provided file? or if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Please copy carefully the license key from your user dashboard. you can try logout and again login to your site. Please let me know if it helps you.

Thanks.

Hi,

I have found the issue. soon you will be updated.

Thanks.

Hi,

Are you searching by default search option in the WordPress theme? please check is there any restriction or made exclude search results from your theme. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.