Page 747 – WordPress Download Manager

Jan 17, 2020 at 2:38 am in reply to: Can’t get verify email feature to work on registration form #118356

Nayeem Riddhi

Moderator

This reply has been marked as private.

Jan 17, 2020 at 2:01 am in reply to: Permission Denied Message for Packages Not Showing Links #118354

Nayeem Riddhi

Moderator

This reply has been marked as private.

Jan 17, 2020 at 1:50 am in reply to: packages limit #118353

Nayeem Riddhi

Moderator

As many as you wish. It is not limited.

Jan 17, 2020 at 1:47 am in reply to: Can I get notified when someone wants to download a file? #118352

Nayeem Riddhi

Moderator

You can use this add on for getting notification as well as email notification, https://www.wpdownloadmanager.com/download/download-notifications/

Jan 17, 2020 at 1:40 am in reply to: Can not update to 5.0.5 #118351

Nayeem Riddhi

Moderator

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Jan 17, 2020 at 1:32 am in reply to: Direct Download of Document in Package #118350

Nayeem Riddhi

Moderator

Hello,

Are you searching for [file_list] template tag for showing individual files?

https://www.wpdownloadmanager.com/doc/templates/template-tags/

Jan 17, 2020 at 12:49 am in reply to: Update to 5.0.5 Plugin not found #118349

Nayeem Riddhi

Moderator

The auto-update has been temporarily disabled due to huge server load. We will reactive it soon.

Jan 16, 2020 at 4:22 pm in reply to: Add single files is limited? #118332

Nayeem Riddhi

Moderator

Hello,

We got this issue with our new feature. we shall adjust the issue and release a new update soon. In the meanwhile, you can use other options.

Thanks.

Jan 16, 2020 at 3:34 pm in reply to: Avada Theme Toggle Conflict – WP Download Manager #118330

Nayeem Riddhi

Moderator

You are welcome. Please don’t forget to review us here, https://wordpress.org/support/plugin/download-manager/reviews/

Thanks.

Jan 16, 2020 at 3:28 pm in reply to: Avada Theme Toggle Conflict – WP Download Manager #118327

Nayeem Riddhi

Moderator

Hi,

You just have to disable the script when there is conflict. please check from the image attached.

Thanks.

Jan 16, 2020 at 3:21 pm in reply to: Websites losing WP Download Manager Login details #118325

Nayeem Riddhi

Moderator

Our server issue is resolved now. Yesterday, There were huge upgrade requests which jammed the server for a few hours, now server load is ok.

Please check and let me know.

Thanks.

Jan 16, 2020 at 3:15 pm in reply to: Websites losing WP Download Manager Login details #118323

Nayeem Riddhi

Moderator

Hello,

Is there the problem has been fixed?

Jan 16, 2020 at 3:05 pm in reply to: LIst Packages Layout is Messed Up #118322

Nayeem Riddhi

Moderator

Hi,

The issue was happening with Link Template Structure. This is now fixed. Please check.

Thanks.

Jan 16, 2020 at 2:14 pm in reply to: Password Protected Download not working in Internet Explorer 11 #118321

Nayeem Riddhi

Moderator

Please, share your site link and related pages.

Jan 16, 2020 at 2:06 pm in reply to: Page Template Single Column with Doc Preview not working #118319

Nayeem Riddhi

Moderator

Hello,

What issue you were facing? admin panel slows down or other else. If your admin panel was going to slow, then it has been fixed. please, check now.

Thanks.

Jan 16, 2020 at 1:58 pm in reply to: Issue in Email Lock #118318

Nayeem Riddhi

Moderator

It is not working. You have two free versions and one Form lock version. If you buy Pro WPDM, it is working fine there.

Thanks.

Jan 16, 2020 at 1:55 pm in reply to: error notices after update #118317

Nayeem Riddhi

Moderator

WPDM working fine with other sites. It has to be manually viewed for your issue.

Thanks.

Jan 16, 2020 at 1:52 pm in reply to: Direct Download of Document in Package #118316

Nayeem Riddhi

Moderator

Hello,

You can follow this doc as per given instruction, you will be able to make a direct download link. and let me know if it fixes your issue.

[wpdm_direct_link] – Embed direct download link as a simple text link

Thanks.

Jan 16, 2020 at 1:47 pm in reply to: Can’t Use Download Manager Pro in Development Version of my Site #118315

Nayeem Riddhi

Moderator

Hello,

Is there the issue still remain?

Jan 16, 2020 at 1:43 pm in reply to: Avada Theme Toggle Conflict – WP Download Manager #118314

Nayeem Riddhi

Moderator

Hello,

Please check, your problem has been fixed. and let me know if there any issue.

Thanks.

Jan 16, 2020 at 1:30 pm in reply to: Add single files is limited? #118311

Nayeem Riddhi

Moderator

Please, give your temporary wp-admin login details in private reply for checking.

Jan 16, 2020 at 8:51 am in reply to: Update to 5.0.5 Plugin not found #118301

Nayeem Riddhi

Moderator

Please,

Follow the instruction link given https://www.wpdownloadmanager.com/doc/updating-download-manager-to-the-latest-version/

Jan 16, 2020 at 8:41 am in reply to: Update to 5.0.5 Plugin not found #118298

Nayeem Riddhi

Moderator

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Automatic updating is available only with the license key.

Thanks.

Jan 16, 2020 at 5:10 am in reply to: Can I get notified when someone wants to download a file? #118292

Nayeem Riddhi

Moderator

Yes, you can. If you purchase Pro WPDM, then you will find an option like the below image.