Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 18,626 through 18,650 (of 18,878 total)

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Jan 19, 2020 at 4:10 pm in reply to: New ‘Protect this file’ button #118559

Moderator

Hello,

This feature has been newly introduced. You can protect your file based on the user role as well as the password also. You can also share your media file with protection based on the options. After giving options you have to press apply restriction button. Thus, your file will be protected. I hope you will understand.

Thanks.

Jan 19, 2020 at 3:24 pm in reply to: Premium Package Options #118556

Moderator

And Auto renew order on expiration option automatically renew if you want to automate renew the order process.

Thanks.

Jan 19, 2020 at 3:09 pm in reply to: Premium Package Options #118554

Moderator

Show ‘Add To Cart’ button as customer download link fallback stands for [customer_download_link] template tag. It will show the download button, otherwise will show add to cart button if you check the option,

Jan 19, 2020 at 2:22 pm in reply to: PDF Stamp Not Appearing on downloads #118553

Moderator

Please, activate your add on and follow this doc for getting your pdf stamper https://www.wpdownloadmanager.com/doc/wpdm-pdf-stamper/ settings.

Thanks.

Jan 19, 2020 at 1:06 pm in reply to: Single file download not working any more #118552

Moderator

I have set your site CSS here, Appearance > Custom CSS

Jan 19, 2020 at 9:41 am in reply to: Single file download not working any more #118536

Moderator

Hello,

The button is visible now. Please clear the cache for viewing the adjustment. You can adjust the color,button-size from the Settings > User Interface like the image attached.

Thanks.

This reply was modified 5 years, 3 months ago by Nayeem Riddhi.

Jan 19, 2020 at 9:01 am in reply to: bulk import does not work properly #118526

Moderator

Hello,

You should follow this doc for your appropriate bulk importing, please check.

https://www.wpdownloadmanager.com/doc/bulk-import/

Thanks.

Jan 19, 2020 at 8:49 am in reply to: Single file download not working any more #118522

Moderator

Hello,

Has the problem solved, the CSS hiding the download button color was previously added by anyone. However, I removed that and cleared the cache from the site also. You may not hard reload the page, that’s why the button wasn’t viewed clearly.

Jan 19, 2020 at 8:40 am in reply to: Problem Validating License Key #118521

Moderator

You should copy your license key from your profile dashboard like the image attached.

Jan 18, 2020 at 4:59 pm in reply to: Single file download not working any more #118474

Moderator

Hi,

Please check, if it has been fixed.

Thanks.

Jan 18, 2020 at 2:42 pm in reply to: Upload Not Working on Front End #118447

Moderator

Your front-end upload is working now, please check.

Thanks.

Jan 18, 2020 at 2:40 pm in reply to: Direct Download of Document in Package #118446

Moderator

So, you want a shortcode for post or page showing individual download links for those four files?

Jan 18, 2020 at 1:36 pm in reply to: Single file download not working any more #118443

Moderator

Hello,

You may be facing a problem with this https://madetomeasurekpis.com/download/kpi-checklists-audiobook-downloads/, downloading the individual file. Because, this page https://madetomeasurekpis.com/kpi-checklists-audio-book-download/ with password protection download working fine from my side. Please, let me know.

Jan 18, 2020 at 12:39 pm in reply to: PHP Warnings – Site slow down #118442

Moderator

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Jan 18, 2020 at 10:04 am in reply to: Download Manager Pro 5.05? #118432

Moderator

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Jan 18, 2020 at 10:03 am in reply to: PHP Warnings – Site slow down #118431

Moderator

Are you working on latest WPDM?

Jan 18, 2020 at 10:02 am in reply to: Single file download not working any more #118430

Moderator

Please, give your temporary wp-admin login details in private reply for checking.

Jan 18, 2020 at 6:46 am in reply to: Users can’t download files, even when they work for me #118420

Moderator

Hello,

Downloading under

Resources

category file working. I have tried more than twice. They are working now. Please check, if it is working for you.

Thanks.

This reply was modified 5 years, 3 months ago by Nayeem Riddhi.

Jan 17, 2020 at 4:30 pm in reply to: Users can’t download files, even when they work for me #118389

Moderator

Please wait, I will check and back to you with the update.

Thanks.

Jan 17, 2020 at 4:27 pm in reply to: LIst Packages Layout is Messed Up #118388

Moderator

Hello,

@Kenicia Ricketts, I have seen from your profile, you haven’t created any topic yet. Please open a separate ticket for your issue.

Thanks.

Jan 17, 2020 at 2:22 pm in reply to: Users can’t download files, even when they work for me #118378

Moderator

I think this happening with Microsoft Edge Browser only. and only with

English leaders guide / Spanish leaders guide

PDF file.

Jan 17, 2020 at 8:53 am in reply to: Downloads are timing out #118369

Moderator

Hello,

@EtienneDemers, please, open a separate ticket. we will look over your issue.

Thanks.

Jan 17, 2020 at 5:08 am in reply to: How to cancel the subscription? #118360

Moderator

If you want to cancel your subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

Jan 17, 2020 at 4:56 am in reply to: Users can’t download files, even when they work for me #118359

Moderator

Please, check now, If there still remains errors while downloading the file.

Thanks.

Jan 17, 2020 at 2:49 am in reply to: PHP Error on upload, file returns 404 #118358

Moderator

Hello,

Your screenshot is not showing correctly.

Viewing 25 posts - 18,626 through 18,650 (of 18,878 total)

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