Nayeem Riddhi

Mailchimp is an email marketing service that enables you to build subscriber lists, create ongoing campaigns, and more. You can create plan/pricing for your subscriber for getting access to your files.

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Hi,

Please, give your temporary wp-admin login details in a private reply for checking

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Hi,

This option is in the to-do-list. we shall implement it soon. In the meantime, you can use the global option.

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Hi,

I have checked that, your server is blocking the services of the download manager plugin.

please contact your server administrator for this issue. I hope your problem will be resolved soon.

Thanks.

Expired

means, there can be outdated it’s version too.

There may be blocking something sending the mail. for that, you can check the plugins if there any issue remained there.

thanks.

Hi,

You can install/activate default-values add on for the bulk apply to the packages after a certain time period. Thus you can change access set to download categories automatically from time to time.

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Hi,

Can you extend my access role? I haven’t access the asset manager or theme editor. There might be wp_head(); was missing from header.php or wp_footer(); in footer.php before.

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• This reply was modified 6 years, 5 months ago by Nayeem Riddhi.

Hi,

I think this is your mistake. It needs for making secure your account and you should have the login credentials for getting key

Hi,

I have checked from my side, it is working fine here, please check the attached video link,

https://www.loom.com/share/7e190e33ee2e4d31b9be21c7bfdda778

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Please contact your web designer and ask for your login credentials from where you have purchased it.

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You can download add on from your purchases option, from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. you have to browse order details of pro membership add on. there you can download and manually installed the add on. I hope it may help you. let me know if you need further assistance.

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Those are add ons, give support/extended support to the main WPDM plugin. you have to put the main WPDM plugin license key. it should work then.

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Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

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Hi,

Can you adjust the settings from Downloads > Settings > Basic as I attached the image?

I hope it may help you.

Thanks.

You shall find it from https://www.wpdownloadmanager.com/user-dashboard/ as I attached the image

thanks.

• This reply was modified 6 years, 5 months ago by Nayeem Riddhi.

For sending mail issue. can you activate/deactivate your other plugin for checking? you can also switch to other themes if there any conflict remains. let me know.

Thanks.

Hi,

I think there might be a small bug. Now, it will be better if you install that manually. it should work

Thanks.

Hi,

I think you are downloading the individual file. The individual files name will not show there, but it will increase download count if you enable the option

you will find the option from Downloads > Settings > Basic > File Download Increase download count on individual file download option.

Thanks.

Hi,

You are using a very old version of WPDM, you can follow these steps for updating,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

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This problem has been resolved here,

Settings dont save…

Hi,

You can adjust them from screen options as I image attached,

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Please give your page URL. When a user creates a package in the front end, it is also created in the backend Downloads > All packages section, and all values are saved with the related package. when you will create it from research fields, it will be saved in the research fields section. do you want a relation between frontend tags and research fields, like when user update package via frontend, it will also be saved in the research fields section? let me know.

Thanks.