Page 744 – WordPress Download Manager

Mar 30, 2020 at 3:31 pm in reply to: File Cart Is Empty #123093

Moderator

Hi,

I have tried from here with local IP, it is working fine here. I am searching for a good VPN for checking from USA IP. then I will update you.

Thanks.

Mar 30, 2020 at 3:26 pm in reply to: Download Manager Pro breaking Sub Menu Items on Mobile/Tablet version of site #123091

Nayeem Riddhi

Moderator

Hi,

If you are facing any problem with CSS please try adjusting from Downloads > Settings > User Interface enabling/disabling style/scripts. and if the problem still remains if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 30, 2020 at 3:13 pm in reply to: Invalid License Key errore #123090

Nayeem Riddhi

Moderator

Hi,

Please try login and logout from your site and put your license again. and let me know if the problem still remains.

Thanks.

Mar 30, 2020 at 1:48 pm in reply to: File List #123085

Nayeem Riddhi

Moderator

Hi,

Here is a shortcode for [wpdm-all-packages items_per_page="20" categories="slug1,slug2,..." jstable=1 order_by="field_name" order="ASC/DESC"] table preview. here jstable=1 is responsible for search function. if you want custom functionality you can place a query here,

User Dashboard

Thanks.

This reply was modified 5 years, 7 months ago by Nayeem Riddhi.

Mar 30, 2020 at 1:42 pm in reply to: Additional Previews is not working single-wpdmpro.php #123083

Nayeem Riddhi

Moderator

Hi,

1. Additional Previews should work. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

and for 2. It is an issue of this version. we will try to adjust it with the next release.

Thanks.

Mar 30, 2020 at 1:29 pm in reply to: All download links have deactivated #123081

Nayeem Riddhi

Moderator

Why download links are deactivated, have you restricted the packages any roles?

and please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

and if the problem still remains,
Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 30, 2020 at 1:19 pm in reply to: SOCIAL UNLOCK PRO PACKAGE NOT WORKING #123080

Nayeem Riddhi

Moderator

Hi,

Please for Linkedin provide Redirect URLs as I attached the image in this reply. it should work. And never forget to put token or ID carefully.

and also for Facebook. and if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 30, 2020 at 6:28 am in reply to: WPDM DROPBOX + LAZY DOWNLOAD NOT WORK #123069

Nayeem Riddhi

Moderator

Hi,

Credentials are showing incorrect. Please check

Thanks.

Mar 30, 2020 at 6:06 am in reply to: Product Name Not Displayed Properly in PayPal #123068

Nayeem Riddhi

Moderator

Oh, topic has been missed, Please, give your temporary wp-admin login details in a private reply for checking and also the related pages.

Thanks.

Mar 29, 2020 at 3:00 pm in reply to: Bulk Import CSV Fields Description or Instructions #123020

Nayeem Riddhi

Moderator

Hi,

Have you checked the sample.csv file from the Downloads > Bulk Import option? there are sample fields and data given. please let me know.

Thanks.

Mar 29, 2020 at 1:40 pm in reply to: Problem: displaying categories #123019

Nayeem Riddhi

Moderator

Hi,

I was checking one by one what is making the conflict. i will update you soon about your issue.

Thank.

Mar 29, 2020 at 1:24 pm in reply to: Download does not work #123018

Nayeem Riddhi

Moderator

Hello,

Please, give your temporary wp-admin login details in a private reply for checking and also the related package.

Thanks.

Mar 29, 2020 at 10:33 am in reply to: Problem: displaying categories #123010

Nayeem Riddhi

Moderator

Hi,

Giving Error: Authentication failed.

Please check…

Thanks.

Mar 29, 2020 at 8:44 am in reply to: Problem: displaying categories #123008

Nayeem Riddhi

Moderator

Hi,

Please provide your Host address please.

Thanks.

Mar 29, 2020 at 7:57 am in reply to: Warning: realpath(): open_basedir restriction in effect. File(/) is not within t #123004

Nayeem Riddhi

Moderator

Hi,

Try to enabling/disabling your plugins if there any conflicts remained. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 29, 2020 at 6:09 am in reply to: What is the cache folder for? #123003

Nayeem Riddhi

Moderator

Hi,

If you are requesting a feature, then you can post it here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/, otherwise if it is urgent for you, you can request here or discuss here too, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Mar 29, 2020 at 5:59 am in reply to: Remove last download #123002

Nayeem Riddhi

Moderator

Hi,

Are you talking about this shortcode [wpdm_user_dashboard]? please let me know.

Thanks.

Mar 29, 2020 at 4:54 am in reply to: Email Lock Not Working #122991

Nayeem Riddhi

Moderator

Hi,

I have checked from your this package https://brightonbrilliance.com/download/vws-checklist-dwnld/, Email lock is working both in the normal browser and also in the incognito mode browser. Please check and let me know.

Thanks.

Mar 29, 2020 at 2:53 am in reply to: Add custom option for download #122986

Nayeem Riddhi

Moderator

Hi,

You can create or clone templates from Downloads > Templates. Then according to your design, you can place a download link like this,
<a class="btn btn-success" href="[download_url]">[link_label]</a> here in [link_label] you can put your custom text.

Thanks.

Mar 29, 2020 at 2:32 am in reply to: File Cart Is Empty #122985

Nayeem Riddhi

Moderator

Hello,

Please give your related page links and if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 29, 2020 at 2:17 am in reply to: Changed Domain and Custom Templates Disappeared #122984

Nayeem Riddhi

Moderator

Hi,

Is there your previous old site still available? please let us know.

thanks.

Mar 29, 2020 at 2:09 am in reply to: Download Link not working #122983

Nayeem Riddhi

Moderator

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 29, 2020 at 1:58 am in reply to: Problem: displaying categories #122982

Nayeem Riddhi

Moderator

Hi @fi-lo,

I have found your issue. your theme, not child theme, the main Divi theme having one script making the conflict. I was trying to figure out which script was making the conflict. Now when I commented out a portion of your theme functions.php file and then refresh the page, it has gone to an error in your site. Now, i can’t able to log in your site. if possible, can you provide temporary FTP credentials of your site?

Thank you.

Mar 28, 2020 at 1:46 pm in reply to: Blocked Emails Locking Up #122969

Nayeem Riddhi

Moderator

Hi,

Please update the WPDM to the latest version. I hope your problem will be solved.

Thanks.

Mar 28, 2020 at 10:01 am in reply to: Link Posts to a Package #122964

Nayeem Riddhi

Moderator

Hi,

You can use this, what I have attached the image. the button generates a URL link for that particular package.

Thanks.

Nayeem Riddhi

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Nayeem Riddhi

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