Nayeem Riddhi

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Please share your solution where you were facing the issue. I had a PayPal sandbox account, so it was taking the time.

Thanks.

Hi,

If you want to give access to all users/visitors, you can set it from package settings Allow Access: All visitors. please check.

Thanks.

Hi,

Please check from the Free Add-ons tab and I hope you will find it there.

Thanks.

Hi,

Please follow these steps if it helps you,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

BTW, glad to hear that, your problem has been solved.

Thanks.

Hi,

Please follow these steps if it helps you,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

You can also check the logout/login process again from your website.

Thanks.

Hi @srinu1994gmail-com,

Please open a separate ticket for this.

Thanks.

Have you the Teamviewer software for the check? please let me know.

Thanks.

There is some default lock option, but you can check this add on also, https://www.wpdownloadmanager.com/download/wpdm-form-lock/, this is a very popular add on.

Thanks.

Yes,

You can check this add on for this purpose, https://www.wpdownloadmanager.com/download/file-hosting-sharing-add-on/.

Thanks.

Please read the doc, there you will find the condition. you should use it on your page.

Thanks.

Which version is showing the additional images correctly? Does the single-wpdmpro.php file has been updated or changed? please let me know.

Thanks.

Has the problem been occurring with the updated version or the attached add on file which I have attached in the above reply? please let me know.

Thanks.

The slider and carousel will not work because the items are limited and fixed for their slides, I have checked them through their code structure.

please check.

Thanks.

Please check this package, I have set the access only for the subscriber role, it is working,
https://managementresearch.co.in/download/wpdm-test-2/,

Please check.

Thanks.

please check the package, https://www.qboodl.com/download/my-new-favorite-dog/ and it’s also they are working fine, https://www.qboodl.com/download/wpdm-package/ with featured image and additional images.

Thanks.

Does it work with WPDM old version? I am meaning the previous version. If you have no problem please continue with old version. I will inform the developers about the issue of disappearing the additional images with the latest.

Thanks.

Hi,

If tab function breaks, please try from Downloads > Settings > User Interface enabling/disabling styles/scripts. it may helps you.

Thanks.

Hi,

I haven’t enough access for checking the Downloads section of WPDM. please check.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

You can also try these steps,

1.Install and activate zlib
2.In PHP.ini set zlib.output_compression = On.
3.Install php7.4-zip, php7.3-zip and php7.0-zip

Hi,

Can you set up these options for your php.ini file,

output_handler = Off
zlib.output_compression = On
zlib.output_handler = ob_gzhandler

please let me know.

Thanks.

Hi,

I have meant other options too like the select files option, select from the server option for the zipped file, because, the zlib error is causing for the multiple files making them zip, I haven’t tried yet from your site uploading a zip file though. you can check it also.

Thanks.

Hi,

1. Generally, when you upload multiple files, it creates a zip download file. However, you can upload it from Attach dir with a zip file not uploading multiple files. you can use other options too.

2. You can disable the download button by giving the access role, and you can also check the option Downloads > Settings > Basic > When the user is not allowed to download. Thus you can hide the button

Thanks.

And use this shortcode [wpdmpp_guest_orders], you will find shortcode reference here, https://www.wpdownloadmanager.com/doc/using-premium-package/shortcodes/

Thanks.

• This reply was modified 5 years, 10 months ago by Nayeem Riddhi.