Nayeem Riddhi

Clear Browser Cache and Cookies :

If clearing your browser cache didn’t work, then it’s time to delete the cookies too. A single website can use dozens of different cookies. If just one of them is expired or becomes corrupted, then it can be enough to trigger a 400 Bad Request. please clear your cookie and let me know, if you need further assistance.

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What is your login page URL? please give your login page URL too.

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Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

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Hello,

Sorry for some inconvenience. Yes, please, You can follow these steps for updating,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

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Hi,

Please clear the cache, it is working fine now, I have checked it from the mobile device too,

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Yes, we are always careful for giving you the best services.

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By mistake, it can happen too. Now it is out that like the small virus. let me know if you need further assistance.

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Sorry for that, Maybe by mistake it has happened. Now it is OK.

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Maybe the same topic, it will be solved here, https://www.wpdownloadmanager.com/support/topic/singol-total-download/

Maybe the same topic, it will be solved here, https://www.wpdownloadmanager.com/support/topic/singol-total-download/

Please check now. The unwanted file isn’t there now.

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No, The post type should be wpdmpro. please let me know if you need further assistance.

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You can easily do it from the link-templates or custom link-templates. There also available the template tags, you can also check the doc here, https://www.wpdownloadmanager.com/doc/templates/template-tags/. if you are facing the problem with count number of total downloads, I can also make it for you. let me know.

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Hello @ic7,

The file which you are talking about from the directory

/default/pack.zip

is not there from my side. And the version is 5.0.92

Hi,

Have you followed the sample.csv file structure for importing the packages? please attach the file in a private reply which files you are trying to do upload via Bul Import

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Hi,

Has the problem been solved? do you want the statistics should be in Link-templates via shortcode? let me know.

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Hi,

I have checked your issue. there may be invalid of your credentials. please see the attached image,

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Hi,

Your problem has been adjusted. I have just adjusted it from Downloads > Settings > User Interface.

and for the attached file, I have adjusted it as I image attached,

please check and let me know.

THanks.

Hello,

Which link-template you are using. you can edit your link template. such in this way,

Usage:

<a href="[page_url]">[title]</a>

let me know.

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Can you elaborate please what is your PayPal setup problem?

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Hello,

Credentials showing incorrect. please check again.

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Please give your Page URL, where the hyperlink is not working. I shall check it for you.

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Yes, For adjusting both options. you have to update both scripts.

Hi,

I think you are downloading the individual file. The individual files name will not show there, but it will increase download count if you enable the option

you will find the option from Downloads > Settings > Basic > File Download Increase download count on individual file download option.

Thanks.

I am giving a lot of time for solving your issue. however, I think it will be solved soon on your issue.

Thanks.