Nayeem Riddhi

Hello,

Can you provide some screenshots of which position you want to adjust? if possible, please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Your thumbnail’s background is ‘blackened’ has been adjusted. I was looking for a permanent solution. Now for the temporary solution, the line between 420-439 of libs\class.FileSystem.php has been commented out. Now, if you upload an image within the package, it shall not create the background in blackish.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

wpdm-all-downloads.php file is responsible for this [wpdm-all-packages] shortcode. you can edit this template as your own requirements. you can also follow this template files doc, https://www.wpdownloadmanager.com/doc/template-files/ for saving the custom template.

Thanks.

Hi,

You can also follow these steps for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hi,

I think you want to restrict a page with the user role. for this, it may need an add on for working on the page. let me know

Thanks.

Hi,

I have checked that you have already almost 27 plugins installed. I think there may be a conflict one of them, you can check to enable/disabling the plugins. also, you can switch to any default theme for checking. please let me know.

Thanks.

Ok, please let us know if you face any issue furthermore.

Thanks.

Hi,

Is it related to the server error problem? you can also share the page URL here for the checking.

Thanks.

Oh, i see. can you enable/disable style/scrips from Downloads > Settings > User Interface for checking purpose, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

There are 21 plugins activate on your site. can you enable/disable them for testing purpose where the conflict is making? also, you can switch to another theme for testing purpose. let me know furthermore.

Thanks.

Hi,

Have you checked this option from access setting?

let me know.

Thanks.

Hi,

Which plugin is making the conflict?

Hi,

There are 27 plugins installed in your site. I think there might be conflict any one of your plugin. Can you please enable/disable them for testing purpose. also you can switch to the other default theme for testing purpose where the conflict is making. let me know.

Thanks.

Hi,

Which part do you missing that it has a bug, file-cart is working fine. can you clarify more or can also provide some screenshots?

Thanks.

Hi,

Have you used any all-packages shortcode or any categories shortcode on that page? if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Your provided link doesn’t have add to cart option, can you elaborate your query again please. and you can also share the screenshots. let me know further.

Thanks.

Ok, just checking your issue…

Which shortcode you are using here. let me know.

Thanks.

Yes, when the plugin will be updated. Then, the images will be lost. you should back up them in your local storage. And just replace them when the update comes.

Thanks.

Hi,

Please check now, it is working fine. The main cause was not giving the right path from ABSPATH and it was cut off the protocol URL. so, it was redirecting 404 images. However, it was giving the error only for a simple plugin Root Relative URLs. I have deactivated this now, it is working fine now.

Thanks.

Hi,

Have you backed up the version 1.2.4 for the safety purpose?

Probably no, but images should be increased the proportion size of the column and row.

I can also do it for you, but the functionality has been set in the background like image, not any font. so there may need some graphics work for increasing the size and color.

Thanks.

Hi,

Have you checked this new feature, https://www.wpdownloadmanager.com/how-to-add-modal-popup-login-form-in-your-wordpress-site/, it can help you as your requirements. please let me know furthermore.

Thanks.