Nayeem Riddhi

Hello,

Please, give your temporary wp-admin login details in a private reply for checking and also the related pages.

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Hi,

Can you update it to the latest one? I have seen that you are using old version of WPDM. let me know.

Thanks.

I shall inform about this with the related developers.

Thanks.

Hi,

I can’t able to check from your package the checkout payment issue, https://jjkeegan.com/wgp-download/green-fee-yield-revenue-modeling-exercise/, is there any user restriction or modified version you are using. let me know.

Thanks.

Hi,

I have checked that you have already 47 plugins installed on your site. There might be conflict within your plugins. Can you enable/disable them for the checking? also, you can switch to default/other themes. let me know.

Thanks.

It should work with the Bootstrap 4. if you face further any problem you may adjust it from Downloads > Settings > User Interface enabling/disabling styles/scripts.

Thanks.

Hi,

Is there any problem with your site? sometimes load correctly sometimes not. I have checked that, there also a problem with your Downloads > Settings saving problem showing an error in console. there are many plugins used in your site, there might be some conflict within the settings with the plugins. you can also try enabling/disabling them from the admin panel.

Thanks.

Sorry for having some patience, it was just adjustment of settings from Bootstrap version change, I have switched to the latest one, it is now working with all purchases option,

Thanks.

Hi,

Are the keys are ok, or maybe some cache issue also can be payment/renew the order issue. if it is the payment-related issue, please contact support@wpdownloadmanager.com. I hope you shall get help.

You can also follow these steps if it may help you for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

• This reply was modified 5 years, 12 months ago by Nayeem Riddhi.

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

You should also put [thumb_WxH] like [thumb_200x200]. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

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Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Edited for #one and #two,

I have created a folder called download-manager in your theme and included adjusted files there, you can also follow this doc https://www.wpdownloadmanager.com/doc/template-files/ for template files.

Next time when the plugin will be updated, the files will not be lost. it will keep safe in your theme folder.

Thanks.

Hi,

Your requirements have been adjusted,

#1, For changing the download link and label

I have adjusted it from download-manger\tpls\wpdm-dashboard.php putting the below code in the bottom part,

<a class="udb-item replace" href="https://www.diamondcontrols.co.uk/document-library"><i class="fas fa-arrow-down color-purple mr-3"></i>Document Library</a>

<script type="text/javascript">

jQuery('div#udm-user a.udb-item:nth-child(2)').replaceWith(jQuery('.replace'));

</script>

For #2, download the file directly from the Download History list,

I have adjusted it from

download-manager\tpls\user-dashboard\download-history.php in line number 21

replacing,

\WPDM\Package::getDownloadURL($stat->pid);

please check.

Thanks.

Glad to hear this 🙂

So, you want to keep only,

Name of author
Article Title
Abstract/ Description
& File Upload

these options. let me know.

Thanks.

Hello,

Please provide your package link and also you can give in detail what you have changed in design. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

I think there might be conflicting with a plugin from your site, there also can be conflicted with theme script. you can check those. you can check enable and disable them in a safe mode.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking. I shall let you know about the issue.

Thanks.

Hi,

You can add your own CSS by inspecting the element with the div and adjust them as your own requirements, and every adjustment, you can add,

.your-class { padding:10px !important}

the !important attribute for overriding the CSS. and you have to put them in your theme style.css.

and please press CTRL + f5 for hard reloading if you are using windows operating system and also clear cache for getting the adjustments properly.

Thanks.

Hi,

Can you check these steps also,

1.PHP.ini set zlib.output_compression = On.
2.Install php7.4-zip, php7.3-zip and php7.0-zip

also, try to install PHP Zip globally.

Thanks.

Your given login page is redirecting not found page,

Hi,

You can also follow these steps if it may help you for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hi,

your credentials are not working, please check,

Thanks.