Nayeem Riddhi

Ok, has the problem been solved now? let me know

Thanks.

For the download option, you can check this doc https://www.wpdownloadmanager.com/doc/shortcodes/ for WP Pro Membership, here is a shortcode called, [wppm_downloadarea] for your downloads files

And for the limit option, it has to know whether you are trying to restrict some page for the WPDM download packages.

and for upgradation your plans, you have to cancel your already subscribed plan and have to subscribe to a new one.

Thanks.

Hi,

Can you please adjust the settings like the image attcahed?

let me know.

Thanks.

Please give the video URL for checking from my side

Hi,

As requirements. there needs some customization. you may please knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Hi there,

Yes possible, need to attach as URL and the video is mp4, then the preview will work then. And there is also a chance for showing via the template, you need to add [product_preview] tag or [video_player_900x600] for showing that

Thanks.

Yes, WPDM PRO Membership does it as you attached the screenshot image, https://www.wpdownloadmanager.com/download/wp-pro-membership/, and for verify email upon registration, you can configure it here with the shortcode,
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_reg_form-user-registration-form-short-code/

and there is also a download limit add on. it is basically working with WPDM plugin, but for the adjustments as your requirements it can be customized, https://www.wpdownloadmanager.com/download/download-limit/

Thanks.

Hi,

For payment adjustments related issue, please forward message here, support@wpdownloadmanager.com

Thanks.

Hello,

where did you you sent the request? did you make it here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade, you should get a reply from here from the team. let me know.

Thanks.

Hi,

please follow these steps for updating the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hello,

Your site is showing

Site under construction

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

I have checked your issue. I think it is overwriting by any other plugins for the links. because by default, it has not such a link creating chance. Can you please enable/disable other plugins for checking? let me know.

Thanks.

Sorry for the inconvenience, it will be updated with the next version. soon, the update is coming.

Thanks.

Hello,

Sorry for the inconvenience, I think those file maybe not zipped correctly or corrupted. please check this, this is also creating a zip file for multiple files for a single package. https://teachers.speakinglatino.com/download/wpdm-test-2/

Hi,

Have you checked this option, Is it set or not as I image attached,

let me know

Thanks.

Does the compressing file has been corrupted, I have made a package for testing. it is working fine, please check. tested page URL is https://teachers.speakinglatino.com/wpdm-test/

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

How much styles do you want? it has to be manually updated. please let me know, what design or look you want, if it is not much complex, I shall do it for you.

Thanks.

Which PHP version you are using? if you are using an old version of PHP, please upgrade it. please follow these steps for updating the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Which redirect URL doesn’t work. I think you are talking about WPDM login redirect. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Does the issue cause trouble while uploading or downloading the file? please try to enable/disable other plugins if there any conflicts remain. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

I have checked that, the pdf you have uploaded is not properly uploaded. But the uploaded the other pdf is working properly. I have also made a test file package, https://www.simonsays.org.uk/download/wpdm-test/, it is working properly. please check.

Thanks.

Glad to hear this, Thanks.

Hi,

Can you please give the related page URL? and elaborate your query more

Thanks.