Nayeem Riddhi

Hi,

I think those are not creating the issue with packages only with your page /downloads. have you used any modified code or something else? let me know.

Thanks.

checking…

Hi,

Your request has been updated to the related authority

Thanks.

Please reupload the PDF again and recheck. it should work. let me know then

Thanks.

By default, the review is 2 and a half, do you want to label it 2 or 3. let me know.

Thanks.

Hi,

I think the errors are not showing more. And the downloads are Ok. I have attached an image for that.

let me know.

Thanks.

• This reply was modified 5 years, 10 months ago by Nayeem Riddhi.

Sorry for that, I am making the code. hoping that, today or tomorrow will be back to you with an update

Does this browser errors or console errors, please give the URL. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

You should use the Allow Access option from the package settings for certain roles applying. please check.

Thanks.

Does it show the invalid path while exporting the pdf files?

No, Remote files like amazon s3 multiple files can’t be zipped. Only the single file you can download properly.

Thanks.

Hi,

Have you followed sample.csvfile structure as it is given? the structure hierarchy should be followed as it is given

Which PHP version you are using? if you are using the old one. please update to it PHP >= 7.2. let me know.

Thanks.

Please check now. There was several options checked like Activate flat download url beta and other also, but the main thing I have adjusted unmask the download link option. Now everything is okay.

Thanks.

Yes

This warning is showing while trying admin access to your site,

Your access to this site has been limited by the site owner

please check.

Hello,

Sorry for the inconvenience. I am not a member of the customizing section. please mail customize@wpdownloadmanager.com or support@wpdownloadmanager.com for getting your job done.

Thanks.

Does the problem persist? let me know

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

You can set the download limit from settings as well as All Users option as I image attached

and for the option you want to customize as your requirements, you can knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Yes, you can set the download limit, what you will make a plan or role via WP Pro Membership too. and you can set any days any range for the download limit too. and for the shortcode use, you can whether use it or can also unuse them. For upgrade option, the user will have a chance to unsubscribe from the old one and subscribe to a new one. let me know any further clarification.

Thanks.

Hi,

You can create the custom template in your active-theme/download-manager/page-templates/link-templates/custom-template.php make the condition like this

$url = "YOUR_URL";
$modified = str_replace('lang=en&', '', $url);

and you can use the $modified one, let me know if it works for you.

Thanks.

You can do just removing the section from the related link/page templates. if you can’t able to do that, if possible, Please, give your temporary wp-admin login details in a private reply for adjusting the issue.

Thanks.

• This reply was modified 5 years, 10 months ago by Nayeem Riddhi.

Are the single file creating the 404 pages? let me know. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

I don’t know if all the users are facing the same problem. but we are always careful for any issue.

Thanks.