Home / Page 71

Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 1,751 through 1,775 (of 19,394 total)
1 2 3 … 70 71 72 … 774 775 776
Oct 25, 2024 at 8:48 am in reply to: Spinning wheel in Firefox or Safari – can’t download #200685

Nayeem Riddhi
Moderator

You can contact with your theme support too, thus they may provide you some fixes. Please kindly check.

Thank you and regards

Oct 25, 2024 at 4:29 am in reply to: “No preview available” #200679

Nayeem Riddhi
Moderator

Hello Sophia Kelly,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Oct 24, 2024 at 4:50 am in reply to: How to set Download as Submenu of secondary menu at wordpress #200660

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance πŸ™‚

Thank you again and regards

Oct 24, 2024 at 4:47 am in reply to: Email Lock + User Registration Modal #200659

Nayeem Riddhi
Moderator

We replied to your issues as soon as possible and made a workaround on this also. Please kindly check and let me know.

Thank you and kind regards

Oct 24, 2024 at 4:44 am in reply to: Filtered Exports #200658

Nayeem Riddhi
Moderator

I have forwarded it to our team developer for fixing the issue from your end. Thanks for your appreciation.

Thank you and kind regards

Oct 24, 2024 at 4:32 am in reply to: Shortcode to display top downloads from previous month #200656

Nayeem Riddhi
Moderator

Hello Chelsea Profit,

Hope you are well. We have not direct shortcode like this. However, one close shortcode we have [wpdm_packages], https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, if you need urgent you can take custom services from here,https://www.wpdownloadmanager.com/download/custom-upgrade-service/ or you can also keep a feature request here,https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please kindly check and let me know.

Thank you and kind regards

Oct 23, 2024 at 5:06 pm in reply to: Email Lock + User Registration Modal #200649

Nayeem Riddhi
Moderator

Can you please kindly let me know which part is not working from your end? Please kindly check and let me know.

Thank you and regards

Oct 23, 2024 at 3:14 pm in reply to: Current Polish translation #200640

Nayeem Riddhi
Moderator

Hello Mariusz G,

Hope you are well. Thanks for writing to us. You can use any better translator plugin from WordPress repository. Thus, you can translate your site and our WPDM plugin. Please kindly check and let me know.

Thank you and kind regards

Oct 23, 2024 at 4:44 am in reply to: How to set Download as Submenu of secondary menu at wordpress #200626

Nayeem Riddhi
Moderator

For now, we have no such feature, However, you can do it by adding custom link as I image attached,

screenshot-51

Please kindly check and let me know.

Thank you and regards

Oct 23, 2024 at 2:53 am in reply to: Open pdf in the new tab browser #200623

Nayeem Riddhi
Moderator

Hello Luca,

Let us know if you have any queries more.

Thank you and kind regards

Oct 22, 2024 at 3:24 pm in reply to: Download Limits Add-On Not Tracking Properly #200608

Nayeem Riddhi
Moderator

Sorry for the delay in resolution. I have checked your issue now. I have checked that, it is working as expected. Can you please kindly check my attached video,

https://streamable.com/y72upo,

Please kindly check and let me know.

Thank you and kind regards

Oct 22, 2024 at 12:23 pm in reply to: Deleting packages front-end #200599

Nayeem Riddhi
Moderator

For now, only packages created by user has not added, however, it is a good idea, you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please kindly check and let me know.

Thank you and kind regards

Oct 22, 2024 at 10:11 am in reply to: Deleting packages front-end #200592

Nayeem Riddhi
Moderator

Please adjust this Front-end administrator roles setting too which role you want to adjust as I image attached ,

screenshot-50

Please kindly check and let me know.

Thank you and regards

Oct 22, 2024 at 9:02 am in reply to: Deleting packages front-end #200589

Nayeem Riddhi
Moderator

Hello Bart van den Dool,

Hope you are well. And sorry for the inconvenience. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Oct 22, 2024 at 3:57 am in reply to: Spinning wheel in Firefox or Safari – can’t download #200581

Nayeem Riddhi
Moderator

I have checked your issue. The issue appearing from other browsers is related to your theme, switching the theme to another resolves the issue. Please kindly check and let me know.

Thank you and kind regards

Oct 22, 2024 at 3:07 am in reply to: Open pdf in the new tab browser #200578

Nayeem Riddhi
Moderator

Hello Luca Ranieri,

Hope you are well. Thanks for writing to us. If you are using free version, this feature is available in the PRO version,

screenshot-49

please kindly check and let me know.

Thank you and kind regards

Oct 21, 2024 at 4:44 pm in reply to: Spinning wheel in Firefox or Safari – can’t download #200573

Nayeem Riddhi
Moderator

Ok, I shall try to check tomorrow morning that will be out of business hour.

Thank you and regards

Oct 21, 2024 at 2:13 pm in reply to: Email Lock + User Registration Modal #200571

Nayeem Riddhi
Moderator

Hello,

We can’t refund until our products do not work on your side or if our products are broken on your side. I hope you have understood. Please kindly check.

Thank you and kind regards

Oct 21, 2024 at 2:10 pm in reply to: Spinning wheel in Firefox or Safari – can’t download #200570

Nayeem Riddhi
Moderator

For your permission, Can I check enable/disable plugins or switch theme for some few moments? Please kindly check and let me know.

Thank you and kind regards

Oct 21, 2024 at 2:02 pm in reply to: Download Limits Add-On Not Tracking Properly #200569

Nayeem Riddhi
Moderator

This message is showing while checking the issue from your site as I image attached,

screenshot-48

Please kindly check and let me know.

Thank you and kind regards

Oct 21, 2024 at 4:11 am in reply to: Dropbox Manager not updating #200553

Nayeem Riddhi
Moderator

I have again forwarded it to our related team authority. Please kindly check and let me know if you have any queries.

Thank you and kind regards

Oct 20, 2024 at 4:05 pm in reply to: Import csv to change password not working #200549

Nayeem Riddhi
Moderator

You can put the required value in the sample.csv file, copying from here. You can also adjust the necessary column with your values, thus I hope it should work as expected. Please kindly check and let me know.

Thank you and kind regards

Oct 20, 2024 at 10:39 am in reply to: Spinning wheel in Firefox or Safari – can’t download #200544

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply to check the issue, you can use any temp. email.

Thank you and regards

Oct 18, 2024 at 4:27 pm in reply to: Help needed with managing old file versions #200528

Nayeem Riddhi
Moderator

Hello Lamberto,

Hope you are well. Thanks for writing to us. You can use Delete a file when it is detached from a package (Only administrator can use this option) as I image attached,

screenshot-46

Please kindly check and let me know.

Thank you and regards

Oct 18, 2024 at 2:52 pm in reply to: Download of file shows html page code #200526

Nayeem Riddhi
Moderator

Please kindly let me know, if any issue persists from your side still now.

Thank you and kind regards

Viewing 25 posts - 1,751 through 1,775 (of 19,394 total)
1 2 3 … 70 71 72 … 774 775 776