Forum Replies Created
Hello Chelsea Profitm
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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These files should be on plugin’s directory. Please kindly check if there any permision issue. please kindly check.
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I have back with information from our team that, We didn’t received any order note from your end. Kindly follow this video: https://www.youtube.com/watch?v=h46gJwjtcV8
Please kindly check and let me know.
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Does the issue been resolved? If it is not still now, it may also can have conflict with other plugin/script. You can enable/disable other plugins and also can switch theme to another. Please kindly check.
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Your message can be missed. You can again knock there. Please kindly check.
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Your browser console giving this error as I image attached for WPDM resourses
Can you please delete and again install, activate WPDM plugins/add-ons? Please kindly check and let me know.
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Does the group functionality created by or developed by Our team or this feature included on our plugin feature? Please kindly check.
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I have checked for your requirement. For frontend shortcode, the logged in user only can see his/her packages created him/her not other author. I hope you have understood. Please kindly check.
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Can you please let me know how are manging group for frontend uploading or creating packages? Please kindly check and let me know.
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The login creadentials are not working for login. Please kindly check.
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I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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Can you please let me know which payment gateway charged this price , also is there any addition information for this charging and please give the details in text thus I can forward it to our related team authority. Please kindly check and let me know.
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Hello Chris Holland,
Hope you are well. Thanks for writing to us. I think with [wpdm_frontend] shortcode user creating packages, you can easily review them from Downloads > Packages section after their creation. Please kindly check and let me know.
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For now, Please kindly continue with version 2. Please kindly check.
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If the version 2 working properly on your side, you can continue with it. I hope it may fulfill your requirement with it. Please kindly check.
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Our team developer memeber has been fixed the issue on your site. Please kindly check.
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The directory add-on is not still install and active on your site. Please kindly check.
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I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. If you permit me I can also check this process. Please kindly check.
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Really sorry for your inconvenience. I am again forwarding your issue to our team developer member. Please kindly have patience.
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Really sorry for the inconvenience. Please kindly share the related URL. If possible, please, give your temporary wp-admin login details in a private reply to check the issue?
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Hello Josh Davids,
Hope you are well. And sorry for the inconvenience. How you are using the icons on your pages? Please kindly share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Hello Ajay Kapadia,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Hello Chris Matthews,
Hope you are well. And sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Please kindly get in touch with the server hosting support team, as they will be able to provide the most accurate guidance in this case. Normally, we do not recommend using PHP to host large files. Amazon S3 or Dropbox are more suitable for hosting large files. Please kindly check.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
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