Nayeem Riddhi

Can you please adjust these settings as I image attached,

I hope those adjustments will help you

Thanks.

Hi,

If you have uploaded multiple files in a package, then in the main download button all single files become in the zipped file. and for the appearance you may adjust it from Downloads > Settings > User Interface. please check

Thanks.

Hi,

Please follow these steps to update or install your plugin/add on for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version

I hope, it may help you

Thanks.

Hi,

We have updated the add on and also add a new filter hook, wpdm_send_new_subscriber_notification, using this code add_filter("wpdm_send_new_subscriber_notification", "__return_false"); in your theme functions.php will disbale the “Subscription Notification”. for download notifications add on.

Thanks.

Hi,

Do you want to remove this $html = "<div class='w3eden'>" . \WPDM\Package::fetchTemplate($template, $id, 'link') . "</div>"; wrapper div? let me know

Thanks.

For button radius, you can check option from Downloads > Settings > User Interface and as I image attached,

I hope it may help you.

Thanks.

It was working before because somehow it was getting. but I have used the same code of yours in our testing site. It is not working because it is raw HTML. it is not made with a dynamic like PHP. hope you have understood.

Thanks.

Glad to hear this.

Thanks.

sorry for one day late. are you a premium user? you can also post it in the pro forum. Now, I think your token has been expired. please check

Thanks,

I think you are using older version of PHP and also your wordpress version is 4.8.4. Can you please check them and update them?

Thanks.

Sorry for the inconvenience, I was busy with others. somehow, I have missed. please share the resolution here, so that others may get help from it. BTW, your problem is working fine from our testing site and glad to hear the problem has been solved.

Thanks.

It may also conflict within your theme or plugins. you can also check to activate and deactivating other plugins too

Thanks.

• This reply was modified 6 years, 2 months ago by Nayeem Riddhi.

Hello @stevenph,

please give your site URL too and @sellis please open a separate ticket for your issue, please

Thanks.

Yes, you can make a child theme for that purpose. you can see this article, https://www.wpdownloadmanager.com/what-is-child-theme-why-you-should-use-child-theme/

and also for making it, you can see this article, https://developer.wordpress.org/themes/advanced-topics/child-themes/

Thanks.

Sorry for your having patience. I have checked your issue in detail. settings, theme as well as plugins. however, for the same free wpdm version and wp pro membership add on here testing site working fine, https://wpdmpro.w3eden.com/download/membership-check/, but here PHP version is 7.1.24, can you please download grade your PHP version, please. then let me know. again appreciate and apologize for the inconvenience.

Thanks.

Sorry somehow, I have missed your topic. I have created a custom page template, now, please check featured image working fine here, http://staging.sorella-resources.mysites.io/download/wpdm-test/

Thanks.

It is just HTML. it is not dynamic with PHP. so it is not working.

Yes, please. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Which shortcode you are using? BTW, are you using this block as I image attached,

please let me know.

Thanks.

• This reply was modified 6 years, 2 months ago by Nayeem Riddhi.

Hi,

Can you please check from Downloads > Settings > Basic > Download Limit Message: removing the message and again press for saving the settings. please check and let me know.

Thanks.

Yes, I am checking, now set as it was earlier. back to you soon

Please try to logout and login again from your site,

also you can follow these steps to update or install your plugin for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version

I hope, it may help you

Thanks.

Hi,

I have checked all possibilities with exact same design as you provided the screenshot. I have also checked with this add on https://www.wpdownloadmanager.com/download/wpdm-directory-add-on. but not getting the exact same design with the possibilities. you please better knock here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade for making such a script for the design, also you can query in PHP file and code something for making such the design. you can loop through or query with wpdmpro post type.

Thanks.

Hi,

I have checked that there creating somewhere conflicts within your theme. when I have switched to another theme, the extended and other features working fine. please check

Thanks.

Are you searching such kind of shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/, related to categories? let me know.

Thanks.