Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 1,651 through 1,675 (of 19,393 total)
in reply to: Activated plugin not visible in WordPress sidebar #201081

Nayeem Riddhi
Moderator

If any error appears while activating the plugin, there should come errors in the error logs too. Please kindly check the error logs details too, if there is any error. Please kindly check and let me know.

Thank you and kind regards

in reply to: WPDM 2fa add-on #201059

Nayeem Riddhi
Moderator

For your Information, 2fa will only work with download manager default login page, you can use WPDM login page replacing WP native login page. Please kindly check.

Thank you and kind regards

in reply to: “No preview available” #201058

Nayeem Riddhi
Moderator

I have back information from our team developer that [doc_preview] depends entirely on Google doc preview; the download manager has no role in this. If the Google Doc previewer has difficulty reading a document, it will display a ‘No Preview Available’ message. To resolve this issue, You can use the WPDM PDF Previewer add-on. Please kindly check.

Thank you and kind regards

in reply to: WPDM 2fa add-on #201051

Nayeem Riddhi
Moderator

Hello Sherry,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

in reply to: Search field for all packages shortcode #201039

Nayeem Riddhi
Moderator

If you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you and regards

in reply to: Search field for all packages shortcode #201037

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

in reply to: Import csv to change password not working #201035

Nayeem Riddhi
Moderator

You can try Sull\’esclusione to Sull\\’esclusione and Ensure your CSV file is saved with UTF-8 encoding, as it supports a wide range of characters. Please kindly check and let me know.

Thank you and kind regards

in reply to: Guest Checkout #201033

Nayeem Riddhi
Moderator

We generally do not provide custom code here. However, the feature is working properly from our end, and other no user is also not claiming this issue. I think it might have a conflict somewhere. Please kindly check.

Thank you and kind regards

in reply to: “No preview available” #201032

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any queries.

Thank you and kind regards


Nayeem Riddhi
Moderator

I think WPEngine maybe creating the issue, Can you please kindly disable it and check the issue if it persists. Please kindly check.

Thank you and regards

in reply to: Dropbox Connection Error #201029

Nayeem Riddhi
Moderator

Please keep same Redirect URI as in Downloads > Settings > Cloud Storage in your Dropbox API, thus I hope it should work for you.

Thank you and kind regards

in reply to: Download Limits Add-On Not Tracking Properly #201028

Nayeem Riddhi
Moderator

When I am logged in, the issue I have seen that that download limit is increasing. But when I disabled all plugins for checking and and enabled one by one and after enabling all , the issue is not appearing. I have reset the limit, save settings. Can you please let me know, if there is a any settings that after saving the issue is appearing? Please kindly check.

Thank you and regards

in reply to: “No preview available” #201026

Nayeem Riddhi
Moderator

I am testing here, https://dev.solusdecor.com/download/wpdm-test/, but the console giving these errors as I image attached,

screenshot-65
This happens due to mismatch url protocol between the settings as I image attached, I have changed from your end, but it may be have to set from your server too,

screenshot-66

Please kindly check and let me know.

Thank you and regards

in reply to: reCAPTCHA #201025

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards


Nayeem Riddhi
Moderator

Am I permitted to enable/disable plugins or switching themes for a few times? Please kindly check and let me know.

Thank you and kind regards

in reply to: Download Limits Add-On Not Tracking Properly #201013

Nayeem Riddhi
Moderator

Please kindly assign more roles with my access credentials, thus I can check the issue again and give you the solution earlier. Please kindly check.

Thank you and kind regards

in reply to: reCAPTCHA #201011

Nayeem Riddhi
Moderator

Please kindly disable CAPTCHA from sign in as I image attached

screenshot-64

Thus, I hope it will resolve your issue. Please kindly check and let me know.

Thank you and kind regards

in reply to: reCAPTCHA #201008

Nayeem Riddhi
Moderator

It is not WPDM login interface, it is WordPress default login interface. Please kindly elaborate on it.

Thank you and kind regards

in reply to: Guest Checkout #201007

Nayeem Riddhi
Moderator

If you have activated it and it still shows in red “deactive”. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. You may also switch theme to another for checking. Please kindly check and let me know.

Thank you and kind regards

in reply to: reCAPTCHA #200995

Nayeem Riddhi
Moderator

You can upload images here, https://imgbb.com/ and share the link with us. Please kindly check.

Thank you and regards


Nayeem Riddhi
Moderator

Sorry for the inconvenience. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: reCAPTCHA #200989

Nayeem Riddhi
Moderator

Yes, please also share the browser console screenshot, if any errors appear there. Please kindly check.

Thank you and regards

in reply to: Custom URL for packages #200988

Nayeem Riddhi
Moderator

This feature may not be available. You may order a custom service request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/ or keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

Are you trying to open a new window for the packages without download and this function for title of packages or download button or similar anything? Please kindly elaborate on it. Please kindly check and let me know.

Thank you and kind regards

in reply to: reCAPTCHA #200985

Nayeem Riddhi
Moderator

I need to check what type of errors are coming . It can also have conflicts with other plugins or active theme. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Viewing 25 posts - 1,651 through 1,675 (of 19,393 total)