Forum Replies Created
Hello Terry Kukle,
I have already replied on your another ticket. Please kindly check.
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Hello Maiza Vitoria,
Hope you are well. Thanks for writing to us. You can try page_link in cols parameter. Please kindly check and let me know.
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Your login credentials are not working. However, have you attached files from media library option? You can also try Select Files option for attaching file for your requirement if it works for you. Please kindly check.
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Can you please delete WPDM PRO plugin and reinstall again the plugin if it get resolves? Please kindly check.
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Have your purchased WPDM Archive Page add-on yet? If you have already purchased the add-on, it should reside on your purchased account for download. Please kindly check.
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There are two options on When user is not allowed to download selection, you can choose anyone as per your need. Please kindly check.
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Hello x472134,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Terry Kukle,
Hope you are well. And really sorry for any such inconveneince. Can you please kindly let me know what issue you are facing and why you are requesting refund. I shall try to help you for making any resolution of your issue that you may need. Please kindly check and let me know.
Thank you and kind regards
Hello Austin,
[wpdm_my_downloads login=1] shortcode doesn’t have any parameter like wpdm_category order_by=”publish_date” order=”desc”. The shortcode appearance is now what is available params in add-on documentation. Please kindly check and let me know, if you have any queries more.
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The WPDM Archive Page addon still is not install/active on your site. Please kindly check.
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The login credentials are not working. Please kindly check.
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Please kindly share the related URL for checking the issue.
Thank you
Hello Alessia Cellini,
Hope you are well. Please kindly share the related URL. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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The message is still showing. And I am from bangladesh, india is my my neighbour country. Please kindly check.
Thank you
It is working, I have switched theme to Attire, please kindly check here, https://test-floopy.site/wpdm-test/ and also check Login Modal Menu for testing the login modal. Please kindly check and let me know.
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It is working on latest version too. I have checked from the testing site. If you permit me, am i able to check disabling one by one other plugins for testing and switchng theme for checking if there any conflicts. Please kindly check and let me know.
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The message is showing while trying login your message as I image attached,
Please kindly check and let me know.
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Hello Maiza Vitoria,
Hope you are well. Thanks for writing to us. You can try our this add-on, https://wordpress.org/plugins/wpdm-elementor/ for Elementor. Please kindly check and let me know.
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Hello Chelsea Profit,
Hope you are well. Thanks for writing to us. You can restrict the packages from Allow Access option from Package Settings, thus I hope you can make some packages visible to visitors while hiding others. Please kindly check and let me know.
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Hello ogradyg,
Hope you are well. And sorry for the inconvenience. Please kindly share the error log details regarding this issue and WPDM. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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The WPDM Archive Page add on is not install/active on your site. If you have faced any issue for updating your add-on or plugin please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will may not work properly for some server settings. please kindly check and let me know, if you have any queries.
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For closing modal clicking on dark background is working properly as expected for both login and popup link in our testing site. am i able to check disabling one by one other plugins for testing and switchng theme for checking if there any conflicts. Please kindly check and let me know.
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I think this page, for modal popup packages close button is working as expected, can you please kindly again check, https://test-floopy.site/prueba/. It is working properly from my end. Please kindly check.
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Hello Davinder Sangha,
Hope you are well. After purchase you are subscribed on our renewal system until you are cancelling it. Prior to renewal date we generally mail for the renewal for notifying you that renewal is close. However, For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.
Thank you and kind regards
Hello GUILHERME TEIXEIRA,
Hope you are well. And sorry for the inconvenience. if possible, Can you please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards