Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 1,601 through 1,625 (of 19,386 total)
in reply to: PEF Viewer opening at bottom of website vs. in pop-up #201299

Nayeem Riddhi
Moderator

If you are using any hosting server, Can you please kindly check with any sub domain or testing domain without Wp Engine or settings? PLease kindly check and let me know.

Thank you and kind regards

in reply to: Admin Display issue in Safari #201298

Nayeem Riddhi
Moderator

Hello mikemuller,

Hope you are well. And sorry for the inconvenience. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

in reply to: Problems with WordPress PDF Viewer Module #201297

Nayeem Riddhi
Moderator

Am I able to enable/disable plugins or theme for few time for checking the issue? Please kindly check and let me know.

Thank you and kind regards

in reply to: How to upload in bulk #201296

Nayeem Riddhi
Moderator

Are you talking about this email setting as I image attached?

screenshot-72

Please kindly check and let me know.

Thank you and kind regards

in reply to: Switch license #201263

Nayeem Riddhi
Moderator

Which license and plugin you are using and not able to use? Please kindly check and let me know.

Thank you and kind regards

in reply to: Bug with your Private Messages Addon #201257

Nayeem Riddhi
Moderator

Hello HappyHelper,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.

Thank you and kind regards

in reply to: Attached files are not being attached to downlod #201255

Nayeem Riddhi
Moderator

I have tested your issue, It is working properly from my end, https://drlbb.com/books/wpdm-test/. Please kindly check.

Thank you and kind regards

in reply to: Download Page Not Working #201254

Nayeem Riddhi
Moderator

Your credentials are not working. Please kindly check.

Thank you and kind regards

in reply to: Trying to renew — site: critical error #201253

Nayeem Riddhi
Moderator

Hello Aaton,

Hope you are well. And sorry for the inconvenience. Can you please provide a screenshot what type error you are getting? Please kindly check.

Thank you and kind regards

in reply to: Guest Checkout #201249

Nayeem Riddhi
Moderator

I can’t say why the common features are not working from side, you also don’t providing access for checking the issue. However, every payment gateway has its own redirect option. We have to customize it according to this. I hope you have understood. Please kindly check.

Thank you and kind regards

in reply to: Text translation not working #201246

Nayeem Riddhi
Moderator

The replies may take many delays in time. However, the attached screenshot is not working which you have shared. please kindly check and let me know.

Thank you and kind regards

in reply to: Guest Checkout #201242

Nayeem Riddhi
Moderator

You can change the return URL as I image attached,

screenshot-70

and you can also change the Guest Order Page as I image attached,

screenshot-71

Please kindly check and let me know.

Thank you and kind regards

in reply to: Activated plugin not visible in WordPress sidebar #201240

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any queries.

Thank you and kind regards

in reply to: Attached files are not being attached to downlod #201238

Nayeem Riddhi
Moderator

Hello Asad Baloch,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Activated plugin not visible in WordPress sidebar #201227

Nayeem Riddhi
Moderator

The save settings for Email Templates is working properly as expected. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.

Thank you and kind regards

in reply to: Activated plugin not visible in WordPress sidebar #201225

Nayeem Riddhi
Moderator

Hello,

Are you talking about Downloads > Templates > Email Templates and saving email template issue? Please kindly check and let me know.

Thank you and kind regards

in reply to: Text translation not working #201213

Nayeem Riddhi
Moderator

It is showing https://ibb.co/phC6RPb, That page doesn't exist, please kindly check.

Thank you and kind regards

in reply to: Download Page Not Working #201212

Nayeem Riddhi
Moderator

Hello Joseph Waddingham,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Guest Checkout #201201

Nayeem Riddhi
Moderator

Which portion do you want to remove, please give the requirements, I shall try to help you on this. Please kindly check.

Thank you and kind regards

in reply to: Activated plugin not visible in WordPress sidebar #201199

Nayeem Riddhi
Moderator

Here, https://st-johns-maidstone.kent.sch.uk/key-info/policies/, there are many packages available. Can you please kindly let me know which package is creating the issue? Please kindly check and let me know.

Thank you and kind regards

in reply to: Problems with WordPress PDF Viewer Module #201198

Nayeem Riddhi
Moderator

Ok, got your issue. With multiple PDF files PDF viewer is working properly as expected in our testing site. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there are any conflicts. you may also switch the theme to another for checking. Please kindly check and let me know.

Thank you and kind regards

in reply to: Problems with WordPress PDF Viewer Module #201192

Nayeem Riddhi
Moderator

Hello,

I have checked here now, https://www.victorvillage.net/download/wpdm-test/. It is working properly as expected here. Please kindly check and let me know.

Thank you and kind regards

in reply to: Problems with WordPress PDF Viewer Module #201189

Nayeem Riddhi
Moderator

Please kindly share the login URL too. Please kindly check and let me know.

Thank you and kind regards

in reply to: Problems with WordPress PDF Viewer Module #201178

Nayeem Riddhi
Moderator

Hello Marcello,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

in reply to: “No preview available” #201177

Nayeem Riddhi
Moderator

Glad to hear that, your problem has been resolved. However, If Google Doc previewer has difficulty reading a document, then it may shows such message No Preview. I hope you have understood. Please kindly check.

Thank you and kind regards

Viewing 25 posts - 1,601 through 1,625 (of 19,386 total)