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Nayeem Riddhi

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Nov 14, 2024 at 3:53 pm in reply to: pagination issue #201435

Nayeem Riddhi
Moderator

I have tested here with normal shortcode, https://www.med-in-occ.org/wpdm-test/, it is working properly as expected here. I think the problem is arising from your accordion contents. Please kindly check.

Thank you and kind regards

Nov 14, 2024 at 3:35 pm in reply to: pagination issue #201433

Nayeem Riddhi
Moderator

Sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Nov 14, 2024 at 3:01 pm in reply to: pagination issue #201430

Nayeem Riddhi
Moderator

Hello Sitcom Software,

Hope you are well. And sorry for the inconvenience. Are you talking about this page accordion content, https://www.med-in-occ.org/installation-en-liberal/? Please kindly check.

Thank you and kind regards

Nov 14, 2024 at 12:01 pm in reply to: Download Limit adding on same download file #201428

Nayeem Riddhi
Moderator

Can you please kindly let me know which download limit add-on version you are using right now? Please kindly check.

Thank you and kind regards

Nov 14, 2024 at 4:20 am in reply to: Download Limit adding on same download file #201421

Nayeem Riddhi
Moderator

We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any queries.

Thank you and kind regards

Nov 14, 2024 at 4:06 am in reply to: PEF Viewer opening at bottom of website vs. in pop-up #201420

Nayeem Riddhi
Moderator

Sorry for your all inconvenience. I have found the issue. It was the bootstrap that was disabled from Downloads > Settings > User Interface. I have enabled now that the issue has been resolved. I have also added the below css in Customizer > Additional CSS

.w3eden .modal {
	z-index:99999;
}

Please kindly check.

Thank you and kind regards

Nov 14, 2024 at 3:46 am in reply to: Double Billing issue #201419

Nayeem Riddhi
Moderator

Hello License Admin,

Hope you are well. And sorry for the inconvenience. Please kindly share the issue related order ID details, thus we can proceed further for it. Please kindly check and let me know.

Thank you and kind regards

Nov 14, 2024 at 3:42 am in reply to: Download Page Not Working #201418

Nayeem Riddhi
Moderator

You can download the plugin/add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases and install/activate it as a normal plugin/add-on of WordPress. Please kindly check and let me know.

Thank you and kind regards

Nov 14, 2024 at 3:40 am in reply to: Organizing by Category #201417

Nayeem Riddhi
Moderator

Hello Chelsea Profit,

Hope you are well. Can you please check this add-on, it has hierarchy features on WPDM taxonomy

WPDM Directory Add-on

Please kindly check and let me know.

Thank you and kind regards

Nov 13, 2024 at 2:49 pm in reply to: Categorizing files during upload the front end dropzone #201406

Nayeem Riddhi
Moderator

For uploading/creating packages from frontend, you should get the categories option too as I image attached,

screenshot-77

Please kindly check.

Thank you and kind regards

Nov 13, 2024 at 2:42 pm in reply to: Guest Checkout #201405

Nayeem Riddhi
Moderator

Does it related to Paypal ? I am again telling you that there might be an issue with settings adjustment from WPDM ? The feature you are claiming issue is working properly from our testing site and also from other users. You also are not providing the credentials for checking the issue. Please kindly check.

Thank you and kind regards

Nov 13, 2024 at 2:31 pm in reply to: How to upload in bulk #201404

Nayeem Riddhi
Moderator

If the mail showing for background correctly for some people , it can be an issue with SMTP mail setting. Please kindly check this issue too for this. Please kindly check.

Thank you and kind regards

Nov 13, 2024 at 1:57 pm in reply to: Admin Display issue in Safari #201401

Nayeem Riddhi
Moderator

I have forwarded your information to our team authority. Please kindly check.

Thank you and kind regards

Nov 13, 2024 at 11:57 am in reply to: PEF Viewer opening at bottom of website vs. in pop-up #201392

Nayeem Riddhi
Moderator

For backup and removal you can check this article details, https://quarry.team/blog/remove-wp-engine-plugins-wordpress/. Please kindly check.

Thank you and kind regards

Nov 13, 2024 at 11:49 am in reply to: Activated plugin not visible in WordPress sidebar #201390

Nayeem Riddhi
Moderator

I have back with information from our developer that, The issue will be fixed in WPDM (Download Manager) next update. Please kindly check.

Thank you and kind regards

Nov 13, 2024 at 8:05 am in reply to: Download Limit adding on same download file #201364

Nayeem Riddhi
Moderator

I have checked here, https://komersyo.com/ebooks/weight-warriors/. The download limit is working properly as expected here. Are you meaning unique download should be unlimited for the same session? Please kindly check.

Thank you and kind regards

Nov 13, 2024 at 6:51 am in reply to: set link page for Downlaod Manager Pro. #201362

Nayeem Riddhi
Moderator

For cancelling auto-renew please send an order note from this Page by following This . Please check and let me know if you have any queries.

Thank you and kind regards

Nov 13, 2024 at 6:43 am in reply to: set link page for Downlaod Manager Pro. #201360

Nayeem Riddhi
Moderator

Yes, for 1 year, next billing will be 1 year later if you do not turn off your auto renew.

Thank you and regards

Nov 13, 2024 at 5:45 am in reply to: set link page for Downlaod Manager Pro. #201358

Nayeem Riddhi
Moderator

Sorry for any inconvenience. Kindly listen if our products working properly, we can’t refund in this in a general way. I hope you have understood. Please kindly check.

Thank you

Nov 13, 2024 at 5:41 am in reply to: PEF Viewer opening at bottom of website vs. in pop-up #201357

Nayeem Riddhi
Moderator

Can you temporarily turn off WP Engine and check the issue if it gets resolved? Please kindly check and let me know.

Thank you and kind regards

Nov 13, 2024 at 5:08 am in reply to: set link page for Downlaod Manager Pro. #201354

Nayeem Riddhi
Moderator

Hello,

Are you trying to take customization services? Please check and let me know.

Thank you and regards

Nov 13, 2024 at 4:23 am in reply to: Admin Display issue in Safari #201353

Nayeem Riddhi
Moderator

can you please confirm if you are using the latest version of Safari? Please kindly check.

Thank you and kind regards

Nov 13, 2024 at 4:22 am in reply to: Download Page Not Working #201352

Nayeem Riddhi
Moderator

The WPDM – Directory Add-on is not available/activated on the https://hunzalighting.com/wp-admin/plugins.php section. Please kindly check.

Thank you and kind regards

Nov 13, 2024 at 4:18 am in reply to: Categorizing files during upload the front end dropzone #201351

Nayeem Riddhi
Moderator

Hello Michael Foley,

Hope you are well. Thanks for writing to us. Do you want to keep a fixed category while uploading or multiple categories to choose? Please kindly check.

Thank you and kind regards

Nov 13, 2024 at 4:05 am in reply to: Download Limit adding on same download file #201350

Nayeem Riddhi
Moderator

Hello Jeremy Lee,

Hope you are well. Thanks for writing to us. Allow repeated download of already downloaded file it will allow you to download the same file and will count the download. And after reaching limit how you want to show popup message, please kindly elaborate on it. Please kindly check.

Thank you and kind regards

Viewing 25 posts - 1,551 through 1,575 (of 19,375 total)
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