Nayeem Riddhi

Please kindly reactivate your credentials again. Please kindly check.

Thank you and regards

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.

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For search issue I think it can be conflicted with other scripts/plugins/active theme, Am i able to disable one by one other plugins for testing if there any conflicts, switching theme to another for checking. Please kindly let me know.

For emails issue, you can find them from Downloads > Templates > Email templates, please kindly check.

For deactivating membership plan issue you can check the options from Membership > Subscriber/Subscriptions section. Please kindly check.

For hide issue, you can customize templates from Downloads> templates > Link/Page Template , you can clone/create new template from theere and assign the templates from the package settings. Please kindly check.

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Can you update your WPDM PRO version to the latest please? Thus we can check the issue further. Please kindly check.

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You can delete if those are not necessary for you. Please kindly check.

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I think it may have a conflict between your plugins or theme. Am i able to disable one by one other plugins/switch theme for testing if there any conflicts. Please kindly check.

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Hello Ben London,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

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Please use the Advanced option as I image attached,

Thus I hope it may resolve your issue. Please kindly check.

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Our team looking into the issue, and it appears that the login redirection isn’t working when the login page is generated using the WPDM Elementor addon. The redirection works correctly when using the shortcode-based login page. Team also noticed that the logo URL hasn’t been set in the shortcode version, which is why the logo isn’t displaying there. Please kindly check.

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Can you please kindly share the related URLs, if possible, you can elaborate more on your issues. Please kindly check.

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It can be conflict with any plugin/active-theme/scripts. You can better use Gtranslate plugin, it is free and i hope it may be a suitable solution for you too. Please kindly check.

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Please kindly share the login URL. Please kindly check.

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Hello Andrew Williamson,

Please kindly open a separate ticket for your issue, thus we can maintain the query. Please kindly check.

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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Does the issue still exist on your site? Please kindly check and let me know.

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The custom fields are saving on our testing site. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

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The issue is already on checking by our team member. Please kindly check.

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I have information from our team that, please kindly add in your theme function.php file the below code,

add_filter("wpdm_is_valid_mime_type", '__return_true');

Thus, I hope your issue may get be resolved. Please kindly check.

Thank you and regards

I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.

Thank you and kind regards

I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Hello Ryan Stueve,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Have you updated your plugin to the recent latest version? Please kindly check.

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Here what can i suggest,

1. Use Advanced Option on Warning Screen: When you see the “Google hasn’t verified this app” warning, look for a small text link at the bottom that says “Advanced” or “Continue to [your app name]”. Click this, then you should see an option to proceed despite the warning.
Configure OAuth Consent Screen:

2. Go to your Google Cloud Console
Navigate to “APIs & Services” > “OAuth consent screen”
Make sure you’ve set up the consent screen with appropriate app information
Set the app to “External” if it’s not already
Add the necessary scopes for Google Drive access (likely Drive API scopes)

3. Check API Activation:

Ensure the Google Drive API is enabled in your Google Cloud Console
Go to “APIs & Services” > “Library” and search for “Google Drive”
Click “Enable” if it’s not already enabled

4. Verify OAuth Credentials:

Go to “APIs & Services” > “Credentials”
Ensure your OAuth 2.0 Client ID is configured correctly
Check that the authorized redirect URIs include your site’s callback URL

Please kindly check the above all steps. Please kindly check.

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While trying to login this message is displaying as I image attached,

Please kindly check.

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Hello Thilo Förster,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards