Nayeem Riddhi

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Viewing 25 posts - 1,276 through 1,300 (of 19,343 total)

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

in reply to: Form Lock Not Working #202255

Nayeem Riddhi
Moderator

Ok, I have understood now. You want if any of package of your site has been filled out for form for the locked package, other packages will not require the form again to download the package. But the option is for built individual packages, I think it is a nice idea. You can also keep a feature request here for that, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please kindly check and let me know.

Thank you and kind regards

in reply to: Form Lock Not Working #202253

Nayeem Riddhi
Moderator

Can you please elaborate more specifically? when I am filling the form for the form locked enabled package, I enter and fill the form fields. If Show form once in a session option is enabled, then only first time form appears for filling and unlocking download URL in a session. Then every time the download button not the form again for the form locked package. Please kindly check and let me know.

Thank you and kind regards

in reply to: Form Lock Not Working #202250

Nayeem Riddhi
Moderator

Show form once in a session is working properly here for this package, https://www.valtris.com/download/wpdm-test/, I have checked. Can you please kindly check again? Please check.

Thank you and regards

in reply to: Form Lock Not Working #202248

Nayeem Riddhi
Moderator

For better performance, you can use our live forms, I have installed it on your site and added as the form lock here, https://www.valtris.com/download/wpdm-test/. It is working properly as expected here. And for mailing issue, you can use a better SMTP plugin. Please kindly check and let me know.

Thank you and regards


Nayeem Riddhi
Moderator

Ok, I am understanding. Now I haven’t access of your site now. However, can you please show for the same JPG and PNG image how much difference? I think when I was checking it was not much difference between PNG and JPGs. please kindly check.

Thank you and regards

in reply to: How do i use this demo page on my site? #202242

Nayeem Riddhi
Moderator

Hello Brett Henrichsen,

Hope you are well. Thanks for writing to us. The demo site is demonstration purpose for showing how the appearance and features work. You can’t use it on your own. After purchasing you can make similar appearance as like the demo. I hope you have understood now. Please kindly check and let me know, if you have any queries more.

Thank you and kind regards

in reply to: Form Lock Not Working #202241

Nayeem Riddhi
Moderator

Hello Gaurav Chalana,

Hope you are well. And sorry for the inconvenience. Please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards


Nayeem Riddhi
Moderator

Sorry for the inconvenience. Are you meaning bitmapped some stretch of Image? Please kindly check and let me know.

Thank you and kind regards

in reply to: URL file of dwnloadmanager , and counts error #202229

Nayeem Riddhi
Moderator

For adjustment position of contents, you can buy the PRO version or please kindly edit the PHP file from this directory, wp-contents\plugins\download-manager\src\Package\views\page-templates dir. For making backup your file you may follow this doc,

Template Files

Please kindly check and let me know.

Thank you and regards

in reply to: URL file of dwnloadmanager , and counts error #202226

Nayeem Riddhi
Moderator

Hello Gabriela,

Are you trying to archive this layout design, https://empowertruelife.com/blog/refresh-your-mindset-this-holiday-season/ for this page, https://empowertruelife.com/download/3day-refresh-you-minset-this-holiday-season/ and are you talking about the image and the call to action section as I image attached,

screenshot-112

Please kindly check and let me know.

Thank you and kind regards

in reply to: Membership Plugin #202221

Nayeem Riddhi
Moderator

You didn’t open a new topic. Please open a topic if you have any issues. We are also able to approve it from spam folder to approve. Please kindly check.

Thank you and regards


Nayeem Riddhi
Moderator

For PNG images, you may have to use higher resolution images, and for SVG images, We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Anchor Link for Search Results #202212

Nayeem Riddhi
Moderator

For now, you can keep the shortcode on the above page and keep a feature request here for scrolling to position for this shortcode, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or you can also take customization services from here for urgency, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.

Thank you and regards


Nayeem Riddhi
Moderator

Can you please turn off the authentication code verification process? I have not direct access for support@wpdownloadmanager.com email address. Please kindly check and let me know.

Thank you and kind regards

in reply to: Undeleteble link by editing #202210

Nayeem Riddhi
Moderator

Hello Geza Varkuti,

Hope you are well. Thanks for writing to us. The page you have shared is not properly formatted, https://varkuti.eu/partner. Can you please share a screenshot indicating where the issue is appearing? if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Anchor Link for Search Results #202206

Nayeem Riddhi
Moderator

Hello Susanna Christinck,

Hope you are well. Thanks for writing to us. Please share the related URL for checking the issue.

Thank you and regards

in reply to: URL file of dwnloadmanager , and counts error #202205

Nayeem Riddhi
Moderator

Please point out all of your requirements. And if possible, please, give your temporary wp-admin login details in a private reply to adjusting those issues.

Thank you and regards

in reply to: activation code doesn’t works #202203

Nayeem Riddhi
Moderator

It is not working with other valid license too. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. If you permit me I can also check this process. Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

This message is showing while login with your credential as I image attached,

screenshot-110

Please kindly check and let me know.

Thank you and regards

in reply to: URL file of dwnloadmanager , and counts error #202197

Nayeem Riddhi
Moderator

It has no complexity at all. Please let me know what you are facing now. Please kindly check and let me know.

Thank you and regards

in reply to: activation code doesn’t works #202193

Nayeem Riddhi
Moderator

Sorry for the inconvenience. if possible, Please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: activation code doesn’t works #202190

Nayeem Riddhi
Moderator

Hello Francesco Perego,

Hope you are well. For your issue, Please explore this doc details and copy again the license key from your account, https://www.wpdownloadmanager.com/doc/settings/license/. Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

For now, we have not such any implemented feature for elementor add-on, but you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or you can also order a customization service here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

Viewing 25 posts - 1,276 through 1,300 (of 19,343 total)