Nayeem Riddhi

Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Can you please share your PHP log error info or the console log error of the related download page, please let me know then

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please install the main WPDM PRO plugin and let me know then

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Hi,

I think there may be conflicting with your other plugins, it is working fine from our side, please check and let me know then

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you can also enable/disable other plugins for checking the issue if there any conflicts remain, you may switch to other themes for checking the issue too

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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You may change the Package URL to alphabets, thus it will change the URLs for all packages, please let me know if it works for you

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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please check now, the additional field with the custom field is showing now, https://distributor.charm.com/register

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Have you checked this option as I image attached,

please let me know

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Hi,

You can append an attribute autocomplete="on" in download-manager\tpls\lock-options\password-lock.php file in <form> tag like <form autocomplete="on"> also you can use it input field. for making back-up the file, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/

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Can you please check this our plugin, https://wordpress.org/plugins/liveforms/, it has more featured, i hope you may get the help

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