Forum Replies Created
Hello @ikram_dirujii,
Hope you are well. and sorry for the inconvenience. Can you please share the related page/packages console log error, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue
Thank you and regards
Hello @padcom,
Hope you are well. Can you please share the related URL and which shortcode you are using there? hearing back from you
Thank you and regards
Hello @jn1wyp,
Hope you are well. Can you please tell us where the errors are showing? you may provide screenshots or you may give a related URL too. Thus we can investigate it further more
Thank you and regards
Hello @minorarcia,
Hope you are well. and sorry for the inconvenience. I have found the issue. soon you shall be updated about the issue
Thank you and regards
Hi @stefano8663,
Please check my attached image, there are many WPDM add-ons installed on your side, please update them by downloading from our site
some add-ons may be deprecated. please check them and update them as necessary. I hope it will resolve your problem
Thank you
Hi @stefano8663,
I am trying to edit this page for watching the adjustments, https://www.irsa-stringers.com/downloads/, but showing this error while editing as I image attached, other pages editing is working fine
please have a look at this and check your PHP log error info. and please update all WPDM add-ons to keep the working with the latest version of WPDM plugin
Thank you and regards
Hello @stefano8663
I have checked that packages are already there, can you please elaborate on this please, please check my attached image,
Thank you and regards
Hello @ianwildluminaconsultancy-com,
Please open a separate ticket for your issue, please. we shall try to assist you
Thank you and regards
Hello @stefano8663,
Hope you are well. And really sorry to hear about this inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue? I shall try to assist you to resolve the issue
Thank you and regards
Hello @Bruce,
Hope you are well. The frontend Uploader is working fine now. I have updated the WPDM PRO version to the latest version. Now, Everything is working fine. please check
Thank you and regards
Hello @promultis,
Hope you are doing well. please provide your site login URL too
Thank you and regards
Hello @ericbjohnson,
I have checked your issue, And now this error showing while loading the components for dropbox as I image attached,
If you have a 500 error revealed in your Browser console, it’s mainly due to a PHP Error, And
It’s mainly due to several factors :
– the CURL extension isn’t installed as it’s required by this plugin
– the allow_fopen instruction is not enabled
– your Memory limit is too low (you will need at least 128M, 64M is pretty low!)
Server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause…
If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.
If you weren’t able to resolve the issue by either resetting your plugins and renaming your .htaccess file, we may be able to help, If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.
For more details, you can check this article, https://www.wpdownloadmanager.com/9-common-wordpress-errors-and-how-to-fix-them/
and this article too, https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
please check and let me know then
Thank you and regards
Hello @ikram_dirujii,
Hope you are well. and sorry for the inconvenience. Have you properly configured Facebook App Settings from Downloads > Settings > Social Settings? If possible, please, give your temporary wp-admin login details in a private reply for checking the issue
Thank you and regards
Hello @Jerry_Haugen,
Hope you are well. Do want to customize the link template or the package shortcode you are using on the page? you can create your own link-template via the Downloads > Templates section and as I image attached.
For template tags, you can visit this doc, https://www.wpdownloadmanager.com/doc/templates/template-tags/
And for the add-to-cart option, are you using this add-on, https://www.wpdownloadmanager.com/download/wpdm-file-cart/, please let me know and please ask if you have any query
Thank you and regards
Hello @ericbjohnson,
Hope you are doing well. and sorry for this inconvenience. Have you followed the procedure described here properly, https://www.wpdownloadmanager.com/how-to-use-dropbox-to-store-files-and-allow-users-to-download-then-from-your-website/, please check this again and let me know. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue
Thank you and regards
Hello @Bruce,
Hope you are well. And really sorry to hear about this inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue? I shall try to assist you to resolve the issue
Thank you and regards
Hi @tijana1234,
Hope you are well and sorry for the inconvenience. can you please tell us which PHP version and WP version you are using, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue
Thank you and regards
Hello @nbilodeau,
Hope you are well. Do you want to not to create /download-category/ slug for /download-category/mocktails/ and /download/ slug for /download/pdf-cahier-mocktails/. Do you want to eliminate those? please elaborate on this query.
Thank you and regards
Hello @kathrynbluelobster-co-uk,
Hope you are well. and sorry for the inconvenience. Can you please share with us the imported CSV file here? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @quickrows,
Zoom meeting is not available here. if possible, please give your temporary wp-admin login details in a private reply for checking the issue in detail
Thank you